Crowne Plaza Orlando-Universal

Hotel Front Desk: 1-407-3550550

Hotel Fax: 1-407-7812167

Hotel Email: sales1@cporlando.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Orlando International Airport (MCO)

- Distance from hotel: 13.9 MI/ 22.37 KM North West l

- Head east on Airport Blvd towards South Semoran Blvd. Take the ramp onto FL528 W. Drive 8.8 miles then take exit 2 toward Universal Blvd. Merge onto Universal Blvd turning right. The hotel is located on the left aproximately 3 miles from the exit.

Train
Amtrak

- Distance from hotel: 9.3 MI/ 14.97 KM West

- Head north on Sligh Blvd toward W Copeland Dr Turn left onto W Columbia St Take the 2nd right onto S Hughey Ave Take the 3rd left onto W Gore St Turn left to merge onto I-4 W Take exit 75A on the left to merge onto FL-435 S/S Kirkman Rd toward International Dr Turn right onto Carrier Dr Slight right to stay on Carrier Dr Turn left onto Universal Blvd Destination will be on right

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Self-parking fee is $10 plus tax daily. Valet parking is $19 plus tax overnight. IHG Club Rewards Platinum and Gold members receive free self-parking and discounted valet parking of $15.

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Hotel Highlights

You can also benefit from scheduled transportation to Universal Studios, Islands of Adventure featuring SeaWorld, Aquatica and the Walt Disney World theme parks and save money on meals for children under 10 with Kids Eat Free program. Located in the world renowned International Drive area, the Crowne Plaza Orlando Universal is the Place To Meet when visiting Orlando, Florida.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 448 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

448reviews

  • 5 Stars
    301
  • 4 Stars
    85
  • 3 Stars
    26
  • 2 Stars
    13
  • 1 Stars
    23

Good Location

By

January 26, 2015

It was in a great location but it wasn't up my expectation for the overall experience.

Posted byHotelStaff
January 26, 2015
Dear Gh980, I have to agree that the location is perfect. I am sorry that we did not live up to your expectations for the overall experience. I would love to hear more specific details so that we may be able to address your concern areas. Please fee free to reach out to me at alazzara@cporlando.com. Thank you, Anthony
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Wonderful Customer Service

By

January 25, 2015

platinumelite

Stayed for 4 night in this property. Staff are VERY helpful. Nothing much you could ask for.

Posted byHotelStaff
January 26, 2015
Dear NNFNNF, Thank you for the comments of "Wonderful Customer Service" I am so thankful that you enjoyed your 4 night visit with us and the staff was VERY helpful. Much appreciated.
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Family gathering

By

January 23, 2015

club

Met with daughters and family for a Disney week end. The hotel accommodated us by adjoining rooms and having us close together.
The only downside was a meeting taking place at the same time and restaurant facility was strained, but the staff made up for this by their friendly smiles and responses to requests.

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服'務態度極差

By

January 21, 2015

platinumelite

這家Crown Plaza 打壞了我對Crown Plaza的映像

對會員服務之差 前所未見
剛剛抵達就被澆一盆冷水, 我看到有會員服務的check in
line於是我就離開一般會員line到會員line,
可是接代員告訴我必須跟其他客人一樣排在他們的後
面 我告訴她我是會員 她不裡我的抗議
給我的房卡也打不開lounge 的門 也不能使用電梯達到
Lounge的樓層
總之 前台服務之差 前所未見

Posted byHotelStaff
January 22, 2015
I am very sorry for the confusion with the lines at registration. I will review with our Front Office Leadership to determine the cause. My sincere apologies.
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