Crowne Plaza Orlando-Universal

Hotel Front Desk: 1-407-3550550

Hotel Fax: 1-407-7812167

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Orlando International Airport (MCO)

- Distance from hotel: 13.9 MI/ 22.37 KM North West l

- Head east on Airport Blvd towards South Semoran Blvd. Take the ramp onto FL528 W. Drive 8.8 miles then take exit 2 toward Universal Blvd. Merge onto Universal Blvd turning right. The hotel is located on the left aproximately 3 miles from the exit.


- Distance from hotel: 9.3 MI/ 14.97 KM West

- Head north on Sligh Blvd toward W Copeland Dr Turn left onto W Columbia St Take the 2nd right onto S Hughey Ave Take the 3rd left onto W Gore St Turn left to merge onto I-4 W Take exit 75A on the left to merge onto FL-435 S/S Kirkman Rd toward International Dr Turn right onto Carrier Dr Slight right to stay on Carrier Dr Turn left onto Universal Blvd Destination will be on right

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Self-parking fee is $10 plus tax daily. Valet parking is $19 plus tax overnight. IHG Club Rewards Platinum and Gold members receive free self-parking and discounted valet parking of $15.

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Hotel Highlights

You can also benefit from scheduled transportation to Universal Studios, Islands of Adventure featuring SeaWorld, Aquatica and the Walt Disney World theme parks and save money on meals for children under 10 with Kids Eat Free program. Located in the world renowned International Drive area, the Crowne Plaza Orlando Universal is the Place To Meet when visiting Orlando, Florida.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 450 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Bedroom comfort


26 January 2015

I was impressed with the layout of the room, comfy settee and sitting area, excellent bed which suited both my husband and I, and the bathroom was clean and functional with excellent facilities. Good coffee and tea making facilities and useful fridge (if we had been staying for a longer period of time).

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Good Location


26 January 2015

It was in a great location but it wasn't up my expectation for the overall experience.

Posted byHotelStaff
26 January 2015
Dear Gh980, I have to agree that the location is perfect. I am sorry that we did not live up to your expectations for the overall experience. I would love to hear more specific details so that we may be able to address your concern areas. Please fee free to reach out to me at Thank you, Anthony
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To the member


26 January 2015


None of the service for a Ambassador and Platinum member

Neither Amenity point no welcome kit

Posted byHotelStaff
27 January 2015
Dear MrChung, Thank you for submitting your review. I have also received your survey that you completed earlier. While we normally are very good at recognizing our Elite members I am sorry that we let you down during your recent visit. I will ensure you have received the amenity bonus points that you are entitled to as a Platinum level member. My sincere apologies and I do hope you give us a second chance to be your host and extend to you the service you have earned.
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Wonderful Customer Service


25 January 2015


Stayed for 4 night in this property. Staff are VERY helpful. Nothing much you could ask for.

Posted byHotelStaff
26 January 2015
Dear NNFNNF, Thank you for the comments of "Wonderful Customer Service" I am so thankful that you enjoyed your 4 night visit with us and the staff was VERY helpful. Much appreciated.
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