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Rated 4.5 out of 5 by 15 reviewers.
Rated 5.0 out of 5.0 by Excellent service The concierge service was quite excellent. Helped us get to places we needed to go with full information on travel directions. Obtained tickets and provided discounts. The concierge services are service oriented indeed. July 7, 2014
Rated 5.0 out of 5.0 by Nice location Nice location, strong Wi-Fi internet connection, great breakfast, easy access, helpful staff, great value for money paid ... June 23, 2014
Rated 4.0 out of 5.0 nice experience Staffs are very kind, room for me is very comfortable. But i didn't get breakfast based on my membership June 19, 2014
Rated 5.0 out of 5.0 Good but far away from any train station Room is much better than other Japan hotel. Also a lot of bar and restaurant around it. But it is really far away from any train station. It is one of the most thing I feel not so convenient. I am lucky that I have my business partner to drive for me. When you choose this hotel, please think about whether you are good at walking long distance or willing pay expensive Japan taxi. June 18, 2014
Rated 1.0 out of 5.0 by Hot and smells like fish i had many customers in this hotel, all were unsatisfied. Staff is mentally challeneged, the rooms are kept at a balmy 85 deg celc, hope you like marlboro because that is the flavor. also located in the red light district of Osaka. dont stay here, way overpriced June 11, 2014
Rated 5.0 out of 5.0 by Surroundings Not enough seats with backs in the lobby. Lobby not very welcoming. Library bar had nice wood panelling. The pictures were fake looking and seemed to be from the 1950s. The beer garden was quite nice. One night we walked in at 5:30pm and were told all the outdoor seats were reserved. We did not like where we were seated. We were guests at the hotels and were made to feel like we were second class. June 4, 2014
Rated 5.0 out of 5.0 by Great hotel, service, and staff! This was our first visit to Japan and the hotel and staff were great! Even though no one in our party spoke Japanese, the hotel staff's english was sufficient to provide excellent service to us. The staff in the Priority Club Lounge were excellent and provided great assistance in helping us get to the airport on time. Would return for a stay without hesitation., May 30, 2014
Rated 5.0 out of 5.0 by osaka crowne plaza excellent modern quiet hotel breakfast can be a little bit beter choice... room a great,excellent protect from outside noise! great location,near restoran and bars,stuff on reception a very very kind May 6, 2014
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