Crowne Plaza Palo Alto

Hotel Front Desk: 1-650-8570787

Hotel Fax: 1-650-4961939

Hotel Email: reservations1@cabanapaloalto.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Mineta San Jose International Airport (SJC)

- Distance from hotel: 15 MI/ 24.14 KM South l

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Train
Caltrain Station, San Antonio

- Distance from hotel: 0.5 MI/ 0.8 KM West

Subway

San Antonia CALTrain Station

- Distance from hotel: 0.5 MI/ 0.8 KM South

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 228 reviews
82%
Recommend This Property
Read All Reviews

Ratings Breakdown

228reviews

  • 5 Stars
    129
  • 4 Stars
    54
  • 3 Stars
    17
  • 2 Stars
    17
  • 1 Stars
    11

Check-in process needs improvement in customer service

By

March 04, 2015

club

Front desk was dismissive and insulting at check-in. Room service trays left outside of room for two days with food on them. On the other hand, when eating in the restaurant, the staff was very sweet and accomodating. Food was very good in the restaurant.

Posted by HotelStaff
March 05, 2015
We sincerely apologize for your check-in experience. Please be assured we take this very seriously and will ensure this does not happen again. We are glad to hear you enjoyed the food in our restaurant.
Posted by HotelStaff
March 05, 2015
We sincerely apologize for the type of service you received at check-in. Your comment is very concerning to us and we will ensure this will not happen again. We are glad to hear you enjoyed our restaurant.
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Very nice!

By

March 02, 2015

club

The weekend rates are a great value and the location and amenities are excellent!

Posted by HotelStaff
March 05, 2015
We are glad to hear you had a nice stay with us!
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客户关怀、宾至如归!

By

February 28, 2015

-卓越的酒店软、硬件服务
-酒店值得体验和享受
-商务会议旅行可选之场所
-休闲、度假之必备推荐
-服务态度、硬件一流,餐品种类丰富
-室内送餐等服务令人满意

Posted by HotelStaff
March 05, 2015
Thank you for your kind comments on your experience at our hotel. We are glad to hear you enjoyed our service.
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Great location and staff

By

February 27, 2015

platinumelite

The hotel was well situated for my business trip. Unfortunately we could not book the hotel for the entire trip and had to switch hotels for the last night. The booking agent mentioned a 4 night minimum starting on Thursday but there seemed to be some confusion about it. Nonetheless, the hotel was well kept, the rooms were clean and the staff was very friendly.

Posted by HotelStaff
March 05, 2015
Thank you for staying us. Our staff appreciated your comment on their friendly service.
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