Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 500 reviews
84%
Recommend This Property

Ratings Breakdown

500reviews

  • 5 Stars
    291
  • 4 Stars
    112
  • 3 Stars
    51
  • 2 Stars
    29
  • 1 Stars
    17

Poor value for money

By

July 27, 2016

Too expensive and not worth it. Hotel looks tired and old.

Posted byHotelStaff
July 28, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Comfortable beds and accomodations

By

July 22, 2016

club

Accommodations were all great. except the A/C unit could have worked better.

Posted byHotelStaff
July 25, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Great local getaway

By

July 20, 2016

club

Great local getaway. Pool area is fantastic for families. Bar service was great.

Posted byHotelStaff
July 21, 2016
Thank you for sharing your experience with us about your stay. Happy to know you found our services meeting your expectations. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Geschäftsreise SF

By

July 20, 2016

club

Für Geschäftsreisen ausreichend ausgestattetes Hotel.
Die Mitarbeiter sind sehr hilfsbereit.

Posted byHotelStaff
July 22, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Be careful

By

July 20, 2016

Checked in to a room that had no working air conditioning. When switching rooms, asked for an upstairs room to be told what I am paying only got the 1st and 2nd floor - even though I have paid less and stayed on upper floors at the same hotel and people in my group staying at the same time paying the same were staying in floors above 2. I had to check out early for personal reasons and was told I would be charged a cancellation fee of $200. I asked to speak to a manager, none were available, left my phone number to have them call me and no has ever called. For the money, stay some where else that will give you better service.

Posted byHotelStaff
July 22, 2016
Thank you for sharing your experience with us about your stay and experience. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Great Service, Clean Hotel

By

July 19, 2016

club

This hotel was not my first choice, but I am glad I stayed. I arrived late, and the staff was pleasant and accommodating. There was happy hour in the lobby, which was a welcome site.
I would recommend a free breakfast or continental to compete in the Palo Alto Area. Too many other hotels offer free breakfast with a lower room rate.

Posted byHotelStaff
July 22, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Family friendly near Stanford

By

July 18, 2016

club

Our family had a trip to Palo Alto for both business and vacation purposes. We needed a safe, family friendly hotel that would serve both purposes, and be close to the Stanford campus. This location does that and is about 2.2 miles from campus. Lots of great places to eat nearby, and close to Palo Alto and Los Altos also.

Posted byHotelStaff
July 19, 2016
Thank you for sharing your experience with us about your stay. Happy to know you found our services meeting your expectations. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

lobby comfortable and inviting

By

July 10, 2016

club

Lobby felt safe, was sunny, and adequately accommodated guests. Great place to meet before leaving for events. Also enjoyed the flavored waters.

Posted byHotelStaff
July 12, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Un hotel maravilloso.

By

July 07, 2016

platinumelite

Estuve en este hotel por un dia que lastima que este hotel no esta en NY es un hotel muy servicial,tranquilo,limpio y hasta los wespedes son amable,todo muy organizado,amplio paqueo cuando estas ahi se siente como en un paraiso super tranquilo.

Posted byHotelStaff
July 12, 2016
Thank you for sharing your experience with us about your stay. Happy to know you found our services meeting your expectations. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Great Property

By

June 29, 2016

club

The Crowne Plaza Palo Alto was a great choice for my visit to the area. The staff was friendly and the property was clean and inviting.

Read More
Read Less

Great Pool

By

June 22, 2016

club

Great pool, nice escape. We stayed the weekend and just relaxed, visited the area attractions.

Posted byHotelStaff
June 27, 2016
Thank you for sharing your experience with us about your stay. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less

Great hotel!

By

June 22, 2016

club

The staff was super friendly and accommodations were superb! I would highly recommend this hotel for both business and pleasure.

Posted byHotelStaff
June 27, 2016
Thank you for sharing your experience with us about your stay. Happy to know you found our services meeting your expectations. Your comments have been shared with team in order to improve the experience of our guests. Thank you again for staying at the Crowne Plaza Palo Alto.
Read More
Read Less