Crowne Plaza Palo Alto

Hotel Front Desk: 1-650-8570787

Hotel Fax: 1-650-4961939

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Mineta San Jose International Airport (SJC)

- Distance from hotel: 15 MI/ 24.14 KM South l

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Caltrain Station, San Antonio

- Distance from hotel: 0.5 MI/ 0.8 KM West


San Antonia CALTrain Station

- Distance from hotel: 0.5 MI/ 0.8 KM South

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

Print Hotel Fact Sheet

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Hotel Highlights

Enjoy our hotel's views of Palo Alto, CA from an 8-story Executive tower or updated poolside rooms. Relax in one of the area's largest outdoor pools, or practice your game at an on-site putting green.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 160 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Front Desk


October 17, 2014

The people at front desk are wonderful. Charles was very helpful in providing directions to the hotel and welcoming when I arrived.

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Exceeded my expectations


October 12, 2014


Had to find a motel at the last minute for a high school reunion. This hotel was one of those recommended. With two reunions going on at the last minute I was lucky to get the last king room available for my sister and I.

It was withing my budget and exceeded all my expectations.

Thank you for making my stay so comfortable when I had to find a place at the last minute.
Happy Camper from dSouthern CA

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Really nice and friendly staff.


October 09, 2014


The overall feeling of the hotel is nice. I really liked how nice and friendly the staff was.

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Horrible room


October 09, 2014

We were kept up all night by a generator going off.... I called the front desk at 3:00 in the morning to request a later check out because of it. Told the Manager the next day of our experience and my feeling was that the front desk could care less that they had a very unhappy guest. Because of this I would not repeat a stay at this hotel.

Posted byCustomerCare
October 19, 2014
Dear Valued Guest, Thank you for writing a review regarding your stay at the Crowne Plaza Palo Alto, CA. While we are pleased to see the high scores for Room Cleanliness, we regret that you were not fully satisfied with your stay due to the noise disturbances. We are very sorry for any inconvenience or discomfort this has caused. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned that we have fallen short of your expectations. I will certainly discuss your comments with our managers and will take action to rectify this. I do hope that we can welcome you back and restore your faith in our beautiful hotel. Once again, thank you for leaving us a feedback. We look forward to an opportunity in serving you better, and hope you will continue to choose IHG for your future travel needs. Sincerely, Tracy Villanueva eMedia Coordinator IHGCare Reference # 59667388
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