Crowne Plaza Palo Alto

Hotel Front Desk: 1-650-8570787

Hotel Fax: 1-650-4961939

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Mineta San Jose International Airport (SJC)

- Distance from hotel: 15 MI/ 24.14 KM South l

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Caltrain Station, San Antonio

- Distance from hotel: 0.5 MI/ 0.8 KM West


San Antonia CALTrain Station

- Distance from hotel: 0.5 MI/ 0.8 KM South

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

Print Hotel Fact Sheet

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Hotel Highlights

Enjoy our hotel's views of Palo Alto, CA from an 8-story Executive tower or updated poolside rooms. Relax in one of the area's largest outdoor pools, or practice your game at an on-site putting green.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 231 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Location, friendly staff


March 05, 2015


I love this hotel. I forgot to ask for a room in the back. The front is a little noisier.

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Ok, average Hotel, service above average


March 05, 2015


Hotel is ok, average. A little worn down. Gym is below average. Breakfast was average.
Service was clearly above average. Staff very friendly, helpful and made an extra effort. They impressed me. The Hotel itself did not.

Posted by HotelStaff
March 05, 2015
Thank you for recognizing our staff for their extra effort. We are upgrading our hotel throughout this year and especially our fitness center.
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Clean, quiet, and convenient


March 05, 2015

This is a great hotel at the heart of Silicon Valley, Palo Alto. Very convenient, very clean, good food, nice staff. Highly recommend.

Posted by HotelStaff
March 05, 2015
We appreciate your comments on our hotel and staff. Thank you for staying with us.
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Check-in process needs improvement in customer service


March 04, 2015


Front desk was dismissive and insulting at check-in. Room service trays left outside of room for two days with food on them. On the other hand, when eating in the restaurant, the staff was very sweet and accomodating. Food was very good in the restaurant.

Posted by HotelStaff
March 05, 2015
We sincerely apologize for your check-in experience. Please be assured we take this very seriously and will ensure this does not happen again. We are glad to hear you enjoyed the food in our restaurant.
Posted by HotelStaff
March 05, 2015
We sincerely apologize for the type of service you received at check-in. Your comment is very concerning to us and we will ensure this will not happen again. We are glad to hear you enjoyed our restaurant.
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