Crowne Plaza Palo Alto

Hotel Front Desk: 1-650-8570787

Hotel Fax: 1-650-4961939

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Mineta San Jose International Airport (SJC)

- Distance from hotel: 15 MI/ 24.14 KM South l

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Caltrain Station, San Antonio

- Distance from hotel: 0.5 MI/ 0.8 KM West


San Antonia CALTrain Station

- Distance from hotel: 0.5 MI/ 0.8 KM South

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

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Hotel Highlights

Enjoy our hotel's views of Palo Alto, CA from an 8-story Executive tower or updated poolside rooms. Relax in one of the area's largest outdoor pools, or practice your game at an on-site putting green.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 246 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Private, elegant, comfortable setting.


March 25, 2015


This hotel has friendly, helpful and attentive staff. The rooms are akin to a home and are very comfortable. I did not have the opportunity to take advantage of the restaurant, fitness and business services during my brief stay.

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Visit to Palo Alto


March 18, 2015

Unfortunately, this hotel advertises that it is pet-friendly, however, pet owners are relegated to the most remote rooms and limited to the first and second floors. I have visited numerous other hotels and pets are welcomed wherever we are willing to pay for accomodations. I do not feel that this hotel is "pet-friendly" but "willing to accept pets on their own terms." In addition, I was not told that there was a $50 one-time fee for my dog. I have never been charged (even at homeaway/vrbo rentals) such an exorbitant fee for a one-night stay.

I do not recommend this hotel as pet-friendly.

Posted by HotelStaff
March 20, 2015
We understand your comments and will be looking to see how we can be a more accommodating for guests with pets.
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Great staff! Responded immediately to all requests.


March 18, 2015

The staff was wonderful. They were always helpful. However, initially I was told I was being upgraded and the room was not what I had hoped for. However, they changed the room without any problem. But the room still did not meet the requests I have posted for my IHG membership, i.e. I always request an upper floor, but was placed on the second floor of a six or seven story hotel.
The hotel is beautiful.A car and driver are provided for going into town, which is nice because parking can be a problem in downtown Palo Alto.
The bar area is pleasant and relaxing.
The relaxation packet provided in the room is wonderful.
The rooms are loud. If you are facing the lobby you can hear dogs barking (in the lobby) and people chatting.

Posted by HotelStaff
March 20, 2015
Thank you for all your commenting on our staff. We truly appreciate your kind words.
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Everything is good except indoor noise


March 18, 2015

Warm welcome from the reception, and have also got a call from them to confirm whether everything is OK. The only drawback is the noise from the A/C and the fridge.

Posted by HotelStaff
March 20, 2015
We apologize for the A/C noise. We have our maintenance team checking all the A/Cs. We are glad to hear you had a nice welcome from our front desk team.
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