Crowne Plaza Palo Alto

Hotel Front Desk: 1-650-8570787

Hotel Fax: 1-650-4961939

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Mineta San Jose International Airport (SJC)

- Distance from hotel: 15 MI/ 24.14 KM South l

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Caltrain Station, San Antonio

- Distance from hotel: 0.5 MI/ 0.8 KM West


San Antonia CALTrain Station

- Distance from hotel: 0.5 MI/ 0.8 KM South

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

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- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

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Hotel Highlights

Enjoy our hotel's views of Palo Alto, CA from an 8-story Executive tower or updated poolside rooms. Relax in one of the area's largest outdoor pools, or practice your game at an on-site putting green.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 204 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Over charged


January 23, 2015


Second time Crowne Plaza in Pali Alto charged my credit card unjustly and for something that shouldn't have been charged. Using a free night stay under IHG's rewards program as advertised yet I was charged a partial amount that upon call to Palo Alto Crowne Plaza they admitted it wasn't my responsibility. Their accounting/billing department has done this twice to me where my card was charged for something that shouldn't have been. Beyond frustrated with them by now and not to mention the next morning while showering I realized the tub was backing up and I had to finish showering in a gross water backed up tub! Second time lesson learned that Palo Alto Crowne Plaza needs a better billing person or system. Just to be fair I've stayed every weekend for over a year and half in the Milpitas Crowne Plaza and they are on point in all reservations and charges. Never had any billing mishaps or problems with Milpitas.

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Clean Hotel and Comfortable Bed


January 22, 2015


The Crowne Plaza Hotel in Palo Alto, is a clean hotel, from the lobby, to the pool area, to the guest rooms. I was impressed with the cleanliness of this hotel.

The bed was comfortable, which made it difficult when it was time to check out.

The front desk staff were friendly and helpful.

This hotel is close to many restaurants, many within walking distance.

I would, without a doubt, stay at this hotel again.

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Great stay - a little pricey


January 12, 2015


I have stayed at the Crowne Plaza Cabana several times and enjoy it. The rooms are very comfortable and the staff is excellent. This is what keeps me a loyal customer to them.

The food is standard hotel fare, and reasonably priced. The menu is pretty limited, but what they do, they do well.

I need good wireless internet - and it has been flawless. The room cable service is also good.

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Service Exceptional


January 10, 2015


Upon arrival at the hotel we were greeted by Crown Plaza's friendly and most helpful staff. Although we noticed some renovations taken place this did not interfere with our stay.
The property is well maintained and our room was very comfortable. We had a small problem with the heater in the living room area that was immediately taken care of by the friendly on-call maintenance staff. .
This hotel sets back off El Camino Real and is close to restaurants, shopping malls, Stanford University, Stanford Hospital and VA Palo Alto.
We had excellent service while dining but was served burned bacon and toast with a smile. If we had brought it to their attention this would have been taken care of however, it is very hard to complain when people are so nice. The restaurant manager was very kind and friendly and made our stay enjoyable..
We must say service was exceptional.and we plan to return to this hotel in the future.

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