Rated 4.1 out of 5 by 63
Rated 5.0 out of 5.0 by Interviewer Helpful staff
I was in town for an interview, and went down to the restaurant to quickly grab a banana. I realized I didn't have a hair clip for the interview, so I asked for the nearest place I could buy one......Julie, an employee, took her hair claw out of her hair, and gave it to me!!!! Then another waitress, ran to the back and quickly grabbed me a banana to go! They were awesome! ...and I really appreciated their effortts! Julie, told me to keep it, but I said I would take it back. Unfortunately, I didn't remember to take it back til I was flying out! ....I'll try to remember when I return!
November 30, 2013
Rated 5.0 out of 5.0 by Iman123 Staying for Conference
I stayed at Crowne Plaza while attending a conference. The hotel is situated between silicon valley and Stanford university. Hence, plenty of thing to see. The public transport is relatively close, bus stops at the door, Caltrain is 15 minutes walk (San Antonio station). Hotel provide a shuttle that takes to to 5 mile radius for free which is superb.
The food at the hotel is sensational. I really engoyed it. There are also Chillie's, two Starbucks and other food retailers in close proximity.
The hotel was relatively old, but very clean and the room look as new. Staff were very helpful and kind too. :-)
Overall will recommend to everyone travelling to Palo Alto.
November 19, 2013
Rated 1.0 out of 5.0 by Diego1979 Your stuff could be moved to another room without your permission
I spent 3 nights at this property. The rooms have nothing special.
First night I got to the room, after midnight, the heat is not working. Someone from the staff comes into the room and since there's a technical issue, they move me to a nicer room (larger). He checks the heat and says that it will take some time before the heat starts working and leaves the room promising that it will work.
20 minutes after, already after 1am, the heat is not working and I'm cold in the room. I decide to go to bed since it's already too late.
The next morning, I ask at the front desk to have the heat checked. When I come back to the room after a few meetings, the room is empty and my clothes are not there. I run back to the front desk and I am told that I have been moved to another room (WITHOUT MY PERMISSION!). The new room was smaller.
November 15, 2013