Rated 3.9 out of 5 by 18
Rated 3.0 out of 5.0 by Sorrellcom Good hotel - absolutely no Internet
I found the breakfast to be above average (in my opinion) and the staff very friendly and helpful.
Nice part of town, close to shops, restaurants and casinos.
The Internet is terrible terrible terrible - I opened the cmd panel in my computer and had a perpetual ping to google over hours and days and I would say that 50% of the time the Internet was down.
They claim it's because of street work - building the metro, but this didn't help me.
The pool is too small to swim, the treadmill has a torn padding, so it's like walking on a carpet, and you hear your neighbors air conditioning all the time (when yours is off).
Also the lounge is closed for renovations.
In all, the staff are friendly and the breakfasts are good, but I can't recommend the hotel.
This after staying in Crowne Plaza San Jose, Costa Rica and Caracas, Venezuela.
December 2, 2013
Rated 4.0 out of 5.0 by Goosse Good and nice hotel
This hotel is nice, but the front desk staff need training, specially with information regarding restaurants near by.
November 25, 2013
Rated 1.0 out of 5.0 by roadwarrior0852 Are you kidding me?
I am a platinum traveller on 3 hotel chains, and have never had this experience in staying literally 1,000 hotel night stays.
I left 2 items at the hotel, and realizing so, I called to confirm with the hotel that they had them, which they did.
I supplied prepaid Fedex number, address as requested by the hotel. 3 weeks and 5 phone calls later, I still didn't have my items. Thank God I finally got the manager on the phone to get the situation resolved.
If this is how you treat your Platinum guests, I would hate to see how you treat your occasional travellers.
November 17, 2013
Rated 5.0 out of 5.0 by LisaJ50 Great Business Hotel in Panama City, Panama
This is a great hotel in Panama! Very safe, very warm and welcoming. The staff is wonderful! The chef greets you every morning and evening and works round the clock to make sure you feel at home. The buffet has a different theme every night and is always fresh. I stayed two weeks for my first visit to Panama City, Panama at this hotel and will definately be back. The management staff is great and will see to your every need if you have any issues at all! This hotel is very safe and I met travelers from all over the world that stay here. I definately recommend this hotel as a women traveler on business by yourself you couldn't ask for a better experience.
October 11, 2013
Rated 1.0 out of 5.0 by SusanBeth Friends had AWFUL experience!
We had reserved 2 rooms for 5 people (4 adults, 1 12-year old) Our room was fine: our friends, although they did complain, had an air-conditioner that was stuck on high, so they had a choice of freezing or opening the window and roasting from the heat. They were told nothing could be done. Unfortunately, I did not understand this situation until after we left or I would certainly have complained. Overall, the staff was great, but this room (409) was certainly unacceptable.
October 10, 2013
Rated 4.0 out of 5.0 by DarkPhantom It is very good the service offered by the personal's Hotel
I cnider good service and the personal pay attention in the necesities of the guest. I enjoy the place.
August 26, 2013
Rated 2.0 out of 5.0 by Damanatsea Not recommended
Not recommended for stay. This is next to church and evry morning bell sounds will wake you up at 5 with reminders every hour.
Also rooms are old looking and wifi service is very poor.
August 22, 2013
Rated 4.0 out of 5.0 by Carlitos Front desk staff is great
On this my third trip to Panama I stayed once again at the Crowne Plaza. Front desk staff was most kind and acknowledged my platinum status. My room was ready when I arrived at 1000pm.
My husband, who speaks English only, had lunch one day but was seated in a most inconvenient place, although there were other tables available. When he mentioned it to the waitress she did not seem to care. He was quite disappointed about the seating arrangement, however he did like the meal - Panama buffet on Tuesday.
Saturday night was horrible. Our room faced the El Panama hotel where they had a party with fireworks, loud music and constant noise that began at 700pm and ended around 200am. Next time I go I will be sure to ask for a room facing the street, not the other hotels. I realize there is nothing that can be done about a loud party, but knowing what I know now, I will ask for a different room.
The air conditioning is a bit noisy but the rooms are comfortable and spacious. I did not have shampoo for two days, even after I asked for it in advance, both by leaving a note in the room as well as by stopping by the front desk on my wayt out the door.
August 17, 2013