Rated 3.9 out of 5 by 70
Rated 1.0 out of 5.0 by nirg I couldn't believe this is a real Crowne Plaza Hotel
This hotel is old and needs to be renovated.
The room had a very bad smell including black fly animal.
I left the hotel 36 hours before time and I will never get back to this place.
November 26, 2013
Rated 4.0 out of 5.0 by cactusjack302 Paramus
Great hotel and staff. Too much noise and traffic from the Fishgrille Rest., especially on Fri. and Saturday night.
Cannot say enough great things about the staff, very helpful!!
November 24, 2013
Rated 4.0 out of 5.0 by RC5066 Enjoyed my stay
I was on a business trip. My room was very comfortable, clean and relaxing. The staff was very pleasant and efficient. Buffet breakfast was great. I have stayed here before and have always enjoyed my stay. The only downside is the lack of an elevator if your room is on the 2nd floor because of carrying luggage up and down stairs.
November 22, 2013
Rated 1.0 out of 5.0 by PK01 Uncomfortable Bed and Poor Service
Bed linens were a very poorr quality - my first impression of your staff was negative (the young man was entirely unhelpful although the young woman who checked me in was very helpful) - the outward appearance was outdated and why can't there be a ramp going from the parking lot into the entrance of the hotel. Now that we have luggage that rolls a ramp is more a less an expectation.
Very poor quality for the price I paid. I had hoped to enjoy a nice getaway with my wife but spent a great deal of my time convincing her to not go back home.
November 15, 2013
Rated 4.0 out of 5.0 by Btown1333 No elevator, older property
No elevator? I'd expect to walk stairs in a Best Western but a little surprised that a Crown Plaza would not have an elevator. Only two floors, but carrying suitcases to our 2nd floor room was not ideal.
Front desk was extremely helpful, even taking a bottle of wine we had to the restaurant for them to open.
November 14, 2013
Rated 4.0 out of 5.0 by LWS80 Perfectly suitable for the quick stay
No major issues. Everything was clean and organized. The staff at the reception were wonderful. *IPerhaps this is a rare complaint, but the pillows are FAR too soft and nearly suffocating. It was easier to sleep entirely without the pillow than to use it.
November 6, 2013
Rated 4.0 out of 5.0 by Mandy1127 Nice
Overall a nice experience. Comfortable King bed and pretty large room. Bonefish Grill is connected to the hotel and the food was very good. The ice machine on the 2nd floor did not work and would have preferred if the room had a mini fridge.
October 31, 2013
Rated 3.0 out of 5.0 by Fefenic Bathroom
When you first walk into the room it looks like an ordinary nice clean room I was very disappointed when I got ready to take my shower and there was hair in the shower that was not mine. This is not my first stay at an IHG hotel but I have never encountered what I did on this trip.
October 28, 2013