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Rated 3.7 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by No continental breakfast in weekend (saturday/sunday) Unfortunately! We prefer this hotel already for many years. (Holiday Inn - Crowne Plaza). Only during the long lasting renovations of the place in front of the hotel we stayed in other hotels in Paris. We are glad that we could stay again in this hotel after two years. Problem was that the hotel did not serve a continental breakfast on saturday/sunday. We do not like a breakfastbuffet because it is to much food for the morning and expensive, so we used breakfast outside the hotel (on the renovated place). We like the really Parisian area with a good metro nearby this hotel. May 28, 2014
Rated 5.0 out of 5.0 by Great Location My first time in Paris, excellent location to see all the great things. Lots of shops and little snack bars in the area to have a quick bite. Rooms well equipped. When in Paris - this is the place to stay! May 28, 2014
Rated 5.0 out of 5.0 by Wonderful, Wonderful visit, great hotel and fantastic service. Joined two good friends from Texas on their first trip to Paris. I picked this hotel and we were not disappointed at all, in any way. The room was large and clean. The staff top class and friendly, nothing was too much trouble, they helped us in every way. The area was fun and real!!, not full of fake tourist traps. Central for everything we wanted to see and do. And at no time did we feel unsafe walking around the streets stopping off for food, drinks and shopping. We would return again. The only problem we had was getting a taxi from the Eurostar station and being driven around Paris for 30 minutes, when the hotel is just a few minutes from the Station. Do be aware. However that is the only negative, and nothing to do with the hotel. May 26, 2014
Rated 1.0 out of 5.0 by The hotel is very bad Mutfa reception is bad and friendly employee named Lilly was at the top of chutzpah in dealing Director Aida night is very impressive, The holder bags Abu Bakr and approachable person and Nabil The hotel is very bad May 14, 2014
Rated 3.0 out of 5.0 by The lighting improvement proposal of a breakfast place We were allowed to spend 3 nights in May. I think a hotel with the security very good for it going anywhere which can shoot location, feel easy and stay, and the ability which can prosper more synthetically. I think that it is wasteful because the fundamental thing has been performed exactly. In improvement in customer satisfaction, I think that improvement in reliability should eventually be considered. For example, I thought that the dark lighting of a breakfast place, the coffee taste, double-entry doors, etc. were resisting improvement in reliability. When it goes to Paris next time, it expects to be improved [ that it is various and ] and to be. May 12, 2014
Rated 5.0 out of 5.0 by Lovely hotel in prime location We thoroughly enjoyed our time at the Crowne Plaza Rèpublique. The staff was friendly and helpful, the room was large (enough to walk around with suitcases and the bed), view was beautiful and the hotel is in a prime location (especially if you use the metro). We definitely recommend this hotel and look forward to being back. May 11, 2014
Rated 4.0 out of 5.0 by The service in the Restaurant by breakfast was very bad. So I have to wait at 09.00 a clock 15 minutes to entree into the breakfast-room!! Every morning ca. 09.00 a.m.: The breakfast wasn't so good. The selection was to small. For example: The toast and the rolls were out, so I have order an new one... The during was long ... the tables were unclean and so on. The service was very slowly and not friendly. For 25,00 Euros I can get an better breakfast outside the hotel!!! With an good service at an clean table.... May 11, 2014
Rated 3.0 out of 5.0 by In need of a refurbish and possible rethink I was quite surprised by the condition of the hotel. I have stayed at a number of Crowne Plaza's and in general, they have been in excellent condition. IHG needs to do a complete rethink on their Paris strategy as it may be cheaper to just move into a new and better location than to refurb what is clearly an older building. Below is a comprehensive list of issues I observed. Location: Other have noticed as well that Place De Republique is not really the best of neighborhood any longer. It's fairly central, but for Paris, it's not the nicest area to be in. There are lots of beggars about. Loads of teens hanging out at night making noise. Demonstrators during the day. And a poor selection of quality restaurants in the immediate area. It is however close to transport links so some may find that useful. If the hotel is catering to low-end travels, then it's a good location. But there are better business and upmarket tourist areas to stage a hotel in. Personally, I would investigate taking over the empty La Samaritaine building on Pont Neuf. What a coup that would be! General decor: The decor of the hallways and rooms are all very tired and dated. The hallways all have lots of scratches and peeling wall paper. Plus the style is no longer in keeping with the hotel's brand experience and image. Same goes for the rooms. The rooms also all still have the building's original windows and weren't sound proofed at all. Luckily I slept in a courtyard room so this wasn't an issue, but seriously, it's 2014, and double-glazed sound insulated rooms are really the norm now, so keep up here. You could also hear the neighbor in the connecting room and as everybody's door slams close whenever they enter or exit. All rooms need a major updating to get back on brand and just to keep pace with the market. In room entertainment and kit: The rooms had all the basics you expect, but to be honest, offering a single swivel TV is already becoming out of date as others are introducing tablet and phone integrated services into the rooms. Not sure who is in charge overall of your hotel's digital solutions, but time to put them to work I think or hire a new person pronto! Fitness room: This really was a joke. It had a few pieces of equipment plus a multi-functional weight-machine that was clearly designed never to be used, plus it was broken anyway. The room was squeezed into an empty suite, (or felt that way). So wasn't properly designed at all. Plus air quality was very poor. Fitness needs a major rethink. I personally suggest abandoning the Club room as nobody really uses it and other brand hotels don't offer it, and refurb that into a new fully equipped fitness suit. Lobby: Here sticking to the building's original design is a negative point. The lobby gives a very poor feeling, this is because you are stuck with elevators in the middle of the space which prevents you from creating a more open, modern experience or even show off the grand stair case, which seems out of place tucked next to the elevators. Can't imagine the current design is very good for traffic flow either on busy days when people are all gathering about with their luggage exactly where you don't want them to be (blocking paths and views to reception.) On the plus side, breakfast was well-done and well-managed. Though again the space is working against you and your staff and the environment is not in line with CP brand experience. Staff overall were very professional. More advanced training on handling members is important however as we were not "welcomed back to the CP experience as it were" or treated any differently. Doesn't cost anything to change the way you address loyal customers. May 10, 2014
Rated 5.0 out of 5.0 by Highly Recommended We stayed with our twin children for 4 days in April, 2014. The hotel's location is excellent. The Metro stop is right outside and you can get to anywhere in Paris within minutes. There are several options for food including two supermarkets within a block or two from the hotel. The hotel is clean and the staff is very helpful. We will stay at this hotel again. May 6, 2014
Rated 3.0 out of 5.0 by Nice Hotel. Not the right section of town Hotel was decent. Staff was extremely courteous and friendly. First two nights were in a club room. Room was a bit cramped for the amount of suitcases we had. Access to the club lounge was a bonus. Next two nights were in a non-club room. Though not as pricey the room seemed bigger. Both rooms were warm, without sufficient ability to adjust the thermostat to a desired temperature. Location left a lot to be desired. Had a homeless family living right outside the door and a couple of others around the corner. Train station is an easy walk, but subway was much dirtier than expected. Would take cabs or rent a car next time. May 4, 2014
Rated 4.0 out of 5.0 by elite members I can only assume Elite members who complain do so because they do not get the upgrades for free some advice do what the rest off us do book the room type you wish to have and you will not be disappointed. We booked a suite with an adjoining room the rooms where private and the lounge area provide a great place to relax together they where quite and private. No we where not on some private floor just the second one. We did encounter some problem with ants but they where dealt with. My only complaint about the accommodation is on behalf of family's traveling with younger members in my case teenagers the adjoining room should be available as a twin then it would have received an outstanding form me April 24, 2014
Rated 4.0 out of 5.0 by Crowne Plaza Republique...improvements needed Nice location, staff is friendly and helpful but if i may suggest, pls have your executive lounge serve better food and drinks all day just like in other in Asia/ China is miles apart in knowing how to take care of their clients.....2) i am grateful to have been upgraded to a junior suite BUT why does your hotel use disposable plastic cups in the bathroom in a junior suite and even in the presidential suite?? It is so definitely unpresidential! pLASTIC DISPOSABLE CUPS?. Cheap....Those are what one brings to picnics...disposable, cheap....perhaps for a hotel like crowne plaza, you can choose a better glasses for the bathroom. 3) furnishings are also so dated....try checking out your crowne plaza hotels in Asia/ China. They are more upscale/ upgraded.....4) the lock in the junior suite was broken when i got to the room. I reported it and it got fixed the following date. If the room is not ready for occuoancy, then it shld not be offered to a paying guest! Security is always a concern when selecting a hitel to stay in. Of course the doorknob lock worked, but obviously that doorknob was not enough to secure the room since the hotel still installed another one which was broken. Clients shouldnt see this. Housekeeping shld have reported it immediately and the facilities mgr shld have had it fixed begire a client checks in. 5) while staff are generally helpful and courteous, one of the ladies in the reception that i requested to assist me in printing out my boarding pass, tried her best but could not get it done. She said she would ask her colleague to come and help me. She left me at the computer room waiting and waiting and waiting....she forgot about me! Perhaps something else caught her attention, but i was left waiting for like 30-40 mins! That was a waste of time and terribly annoying! Iit may have been an hinest mistake, but what was doubly annoying was when i finalky stood uo to go to the reception to ask her about the colleague she said she wld send to me, she had a blank look. Obviously she forgot about what she had told me. BUT she did nit bother to apologize. Thats a vapital sin for custimer service, One shld just quickly apologize and get that over and done with and then quickly iffer how to salvage the situation and offer help. But it did not happen. Perhaps they can be taught not to be too proud and haughty to be beyond apologizing....after all they shld service the customer....a oaying customer. The bellhops were all courteous and helpful. 6) the girl inside the restaurant where breakfast is served can also be taught better manners and customer service. She oractically banished me from the resto saying i shld just go to the execurtive lounge. Its how the message is said. But i still all i like the hotel esp. Bec. Of its location and the restaurants that surround it, Thank you. April 23, 2014
Rated 5.0 out of 5.0 by Excellent service, great stay! My family and I spent a great stay in this hotel. We found a very proactive and gentle staff. The location is magnific! April 23, 2014
Rated 2.0 out of 5.0 by A Very tired 4 **** Hotel in a great location We booked a family room with two double beds When we checked in at 14:30 we got a lovely greeting from the receptionist, she told us that we were being upgraded and we were getting additional benefits as we were members of the IHG rewards club However when we entered our supposedly upgraded room it was a smaller room with only one double bed When we reported this to reception and having endured an hour long process, we were then given the room type that we booked but we were told that the additional upgrade benefits were being withdrawn. The room we stayed in for the duration of our stay was very tired looking in need of some maintenance. There was mould on the tiles of the Bath/shower. The bedroom wall is stained. There was a used medical plaster under the bed from the previous occupant. Despite being originally told that we had a check out of 14:00 hours, our television was preset set to alarm at 06:45 and repeated every half hour. On the positive side the location is excellent. April 22, 2014
Rated 2.0 out of 5.0 by perfect location, very noisy at night perfect location but the hotel is old and needs embellishment. a lot of noise from the clochards in the street April 21, 2014
Rated 3.0 out of 5.0 by Comfortable of room Because the air condition not working that make the room 145 uncomfortable to sleep .the shower not power enough. Hope that can improve . April 14, 2014
Rated 2.0 out of 5.0 by Great club lounge, but uncomfortably hot room! We stayed at the Crowne Plaza Paris Republique for two nights during our spring break trip to Paris. We booked the standard room using points, but upgraded to the 2 Double Beds Club Room for 60 EUR. The staff at the front desk were friendly and efficient. As an IHG Platinum member, I was given a small box of chocolates as a welcome gift. Even though the hotel does not have to offer free wifi to IHG Rewards members in Europe until July, this hotel has already made the benefit available. The Crowne Plaza is conveniently located next to Republique station station. We used the metro to get to Gare du Nord (for Eurostar) and for other tourist attractions. There are many shops, cafes, and restaurants around the square opposite the hotel. Notre Dame, Hotel de Ville, and the River Seine are approximately a 25 minute walk away. The room was extremely hot and could not be cooled to a comfortable temperature. I mentioned this problem three times to the front desk: before the first night, before the second night, and at check-out. Due to the temperature, we were unable to sleep comfortably both nights. The accommodations provided at the hotel did not meet the standard of quality reasonably to be expected from a 4 Star Crowne Plaza hotel. None of the staff seemed to take our concerns seriously. We were not offered another room, and no one followed up about the complaint. Interestingly, at check-out we were told that the air conditioning was not yet enabled!? After looking at the most recent TripAdvisor reviews, it looks like others have had the same experience. One of the best parts of our stay was the Club Lounge. In the morning a complimentary continental breakfast was served consisting of pastries, cereal, fruit, orange juice, etc. Throughout the day soft drinks were available. In the evening, light snacks were served. Overall, we had a disappointing stay at this hotel. I contacted the hotel manager after our stay and a satisfactory solution was reached. The manager assured me that the air conditioning will be fixed soon. I think I will give the Crowne Plaza Paris – Republique a second chance and stay with them again in the future. April 14, 2014
Rated 5.0 out of 5.0 by Paris trip Fab hotel. Lovely area. Loads of shops, cafe's, patisserie's etc. Metro station just outside so easy access to central Paris. Lovely room, very comfortable and loads of extra's hairdyer, iron etc. Would definately stay here again. April 12, 2014
Rated 4.0 out of 5.0 by Good Location Very good location in Paris and close to the Republìqué Metro station and a taxi stand outside the hotel. Decent restaurants nearby but not fine dining. There is also an organic food market nearby with yummy French, Mediterranean and North African treats. Rooms are comfortable with free wifi-access for Priority Club members. The mini-bar is also well stocked. The staff are friendly, helpful and speak English. Hotel has a dedicated concierge desk who are very helpful. Only two minor points: breakfast spread is a bit limited in variety. Rooms need better soundproofing on second floor as I could hear my neighbour snoring at night. Good value for money, considering it is Paris after all. April 12, 2014
Rated 5.0 out of 5.0 by Optimale Lage Das Crowne Plaza République ist ideal für einen Paris-Besuch geeignet. Die zentrale Lage und die verschiedenen Métro-Linien an der République sind sehr praktisch. Auch das Hotel ist "praktisch". Das Personal ist sehr freundlich und hilfsbereit. April 11, 2014
Rated 5.0 out of 5.0 by City hotel of high quality Ideal for a stay at Paris. Comfortable, near to city centre, reasonable price. Good breakfast. Métro station at the entrance. April 4, 2014
Rated 5.0 out of 5.0 by Fantastic hotel at a great spot. Our room was great! The hotel is great, staff very friendly and helpful. The hotel is at a great location! Metro and walking distance to notredahm. Recommend! April 2, 2014
Rated 4.0 out of 5.0 by Nice centrally located hotel The only downsize was no mini bar in the room- the rest was quite decent. Great location, great breakfast March 31, 2014
Rated 3.0 out of 5.0 by a not so happy retrun We have been a couple of times at this hotel. on our present stay there were some problems we had not been accustomesd to before. Despite our Elite member status we did not get an upgrade, but we were told the hotel was full booked, so we just accepted it. But for the first time the room service was not very good. We had to ask twice the renewal of the empty bottles of shower gel, We drank coffee in the room but the cups were neither washed nor changed, and despite letting the empty toilet paper very evidently on the sink, we had to expressly ask for a replacement. Quite a disappointement for a hotel o this category and comparing to what we were used before. March 27, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed there for more than a month ... Great staff... Large rooms ... Comfortable beds.... Central location .... March 14, 2014
Rated 3.0 out of 5.0 by Nice location Centrally located, nice architecture hotel. There was some confusion around where to take the continental breakfast (in the restaurant, where there was a buffet breakfast ?) or in the bar ? The Manager on Duty was called; her intervention was efficient. March 12, 2014
Rated 5.0 out of 5.0 by Best stay ever! Great hotel at a great location. Easy to reach as there is a main metro station in front of the hotel. Big room with a great view on Paris. March 10, 2014
Rated 2.0 out of 5.0 by bed was not comfortable, T.V. channales was not good, only one ice machine in each floor and hotel is too big As a platinum member, No welcome letter was put in the room, No newspaper was provided, No fruit bascket was provided in the room as done for me during my previous stayes in the same hotel. March 7, 2014
Rated 5.0 out of 5.0 by Fab Stay My first trip to Paris was made so easy during my stay at Crown Plaza Republique. The location of the hotel is excellent. Various links to the Metro which made it so easy to get to all the tourist places we wanted to visit. The staff at the hotel were very happy to help with directions and information if required. They were always very polite, pleasant and helpful. The hotel is in a square which is surrounded by many shops and restaurants so all tastes are very well catered for and you don't have to worry about getting back to the hotel too late from central Paris, you can dine on the doorstep. The only negative was the noise from outside the hotel. There is a large square at the front of the hotel which is used by skateboarders and there were a few 'street singers' which can be quite entertaining if they didn't start singing so early !!!! Also the tea/coffee facilities in the room. For a room sleeping four, we were left 2 milks but, if that is all I can find to complain about then, I can't grumble. I would definitely recommend the Crown Plaza for location and friendly staff. I will certainly be going back in the very near future. Many thanks to all for making my first stay in Paris a fabulous one !!! March 1, 2014
Rated 4.0 out of 5.0 by No lounge access Great hotel - my only disappointment is as a Platinum member and an Intercontinental Ambassador they wouldn't give me access to the lounge. Pretty strange policy given how much I paid for the room. February 25, 2014
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