Rated 3.7 out of 5 by 159
Rated 5.0 out of 5.0 by JCGP One night for business
Love this location, lots of restaurants around and easy access anywhere in Paris
Great staff as well
December 6, 2013
Rated 4.0 out of 5.0 by el1668 Average
The room was decent. We were upgraded to a club room because of our platinum status. Convenient location right in front of the subway station.
Everything was fine except that the doors to every room slams. Basically we were woken up every time the door slammed at night or in the morning.
December 4, 2013
Rated 1.0 out of 5.0 Poor service and not worthy to stay anymore
Due to no room available in holiday inn hotel (that I stayed on 17-nov), so I moved to crowne hotel for the night of 18-nov and nov-19.
Not sure what's the problem in booking system, I have to book my accomodation separately (i.e 2 bookings for 2 night). And for second night(nov-19), this is a package include both breakfast and dinner.
As I have to watch the very important football game (France vs Ukraine), I did ask about the possibility to enjoying my dinner on nov-18, and at that time, I was told this is not possible because I have yet to check in (for second night, ie nov-19) and claims I may cancel the accomodation(although I did mention this is not going to happen). But I could raise out this request on nov-19, after check in for second night, and this is fine to enjoy my dinner on nov-20, day of check out.
What's happened next? On nov-19, I was told this is not possible to change the date. But it's funny that the staff said I have to give up the football match in order to enjoy tr dinner (but the match is the kep reason that I was there, madam....).
Very disappointed about the inconsistent message and also, where's the commitment??
As a very loyal member of ihg(I have stayed in ihg hotels many times), I can't really imagine this is what I being rewarded....
I'd never stay in this hotel again and thus, I don't recommend to any other.
November 30, 2013