Crowne Plaza Pensacola Grand

Hotel Front Desk: 1-850-4333336

Hotel Fax: 1-850-4691417

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Pensacola International Airport (PNS)

- Distance from hotel: 5 MI/ 8.05 KM South l

- Our airport shuttle is available from 6am 10pm only From the airport follow Airport Rd west to 9th Ave Turn left S follow 5 miles Turn right on E Gregory St STAY IN THE CENTER LANE the hotel is on the right

New Orleans, LA

- Distance from hotel: 200 MI/ 321.87 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

- 362 parking spaces to include 9 handicapped spaces. Bus parking availability is plentiful. . Security patrolled and security cameras in parking lot. Best access via Gregory Street.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 344 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great service


March 01, 2015


Very friendly and efficient staff. Great lobby and ocean view.

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February 23, 2015


Posted by HotelStaff
February 26, 2015
Thank you Tony. We are so grateful that you not only selected us once, but that you'll be back. We sure hope that it is soon. Thank you in advance.
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Location great, thats about it


February 22, 2015

Weve stayed here before, we actually live in town and have stayed twice due to events being next door and wanting to have a close place to get ready and go home to. I love the old world charm, the original floors in the lobby and all of the beautiful woodwork. I do think the furniture in the lobby and throughout the ground floor can be updated but still keep with the old world charm feel. the views are always beautiful with the floor to ceiling windows. Once we got a corner room and wow! It was awesome. The rooms are pretty typical, nothing fancy. Beds are comfortable. The lighting in the bathroom is bad, so if you are getting ready for a formal event or a wedding, bring lighting.
The walls are INCREDIBLY thin. I woke up to the sound of our neighbor getting a text message. Just a simple beep but it could have been on my nightstand. I could tell you what they were talking about. When the woman showered it sounded like she was in our bathroom and when she blew dry her hair?! she might as well have been standing next to me it was SO LOUD. I was up anyways but if I were trying to relax and sleep in I would have been irritated. For the price I think next time we will stay at Sole downtown.

Posted by HotelStaff
February 26, 2015
Thank you for staying with us. Thank you for the kind works about the charm of our property. Needless to say, I am sorry that you experienced the noise during your stay. We do hope that you come back and give us another try. It was anything but typical. Thank you in advance.
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Stranded in Pensacola


February 22, 2015

I have become a stranded traveler and it’s not quite what I’ve seen on local TV news.

I had gone to Florida and Alabama for Presidents’ Day Weekend activities. After three full days of fun and festivities, warmth and walking, I had to return home to the cold northern climes of central Ohio. However, when I got to the Pensacola Regional Airport and had returned my rental car Monday, I discovered Southwest had cancelled all flights north for two days because of a wide band of snow and ice moving from St. Louis to the East Coast. I couldn’t get a flight out until Thursday. Hardly anyone was at the airport. Not what I had seen on TV news where airports are crowded.

I would have to get a hotel room, but had to make reservations through a special phone system at the airport. I had to figure it out. A woman helped me. She found the code and punched it in the phone, then handed the receiver to me, saying “It’s ringing.”

I wanted a hotel across the street from the airport. Instead I got the Crowne Plaza downtown. What a surprise I was in for.

The hotel was built around a train depot designed in 1912 by Louisville and Nashville engineers. This two-story terminal was a bustling place for years, but activity began to subside as flying and driving replaced trains. The last train left the station in 1971.

The building sat idle for a few years before restoration began. In 1979 it was added to the National Register of Historic Places. A 15-floor hotel was attached.

Chandeliers and other ornate decorations were purchased to complete the atmosphere of the early 20th century. Heavy wooden sideboards, a telephone-type couch. Leaded windows. Doors leading into the 1912 diner are bivas doors from London.

A highly polished grand piano sits in the main lobby outside the CAVU room (ceiling and visibility unlimited for you non-aviation people). Down the hallway can be found a luggage storage room, gift shops, photography studio, a reception area with a big fountain, as well as a small wooden trolley that holds a microwave and complimentary coffee for guests. Off that area is a library with books, some dating back to the railroad era. With time on my hands, I wandered in and sat on the heavy furniture to read the books I had brought along.

Chandeliers adorn many areas in the lobby and the restaurant, each with its own history. For instance, the chandelier in the registration lobby has 235 lights and 150 individual crystal prisms.

Several times during the day -- and night – a train rolls past the back side of the hotel. I look out my window and see the water of the Gulf of Mexico.

It’s been an enjoyable time stranded in a city I’ve visited a few times before, but this time I got a different view. And what a story I found and shared with you.

Posted by HotelStaff
February 26, 2015
From the Sunshine State to the Buckeye State we send you a thousand thanks. I would be hard pressed to remember such a detailed review. We are so grateful and certainly hope to see you again one day. Thank you for sharing your experience with our future guests too!!!!
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