Rated 4.2 out of 5 by 76
Rated 5.0 out of 5.0 by Sleepingbeauty69 Fantastic service great breakfast
We needed a night away from the world and we were able to get it!
We reserved the King Deluxe Spa room, we loved the spa. The bed was huge and comfortable. The breakfast was amazing, so much to choose from. The staff were very friendly and helpful. We will definitely stay again.
October 24, 2013
Rated 4.0 out of 5.0 by Leo52 Great hotel
We always stay at the Crowne Plaza when we come to Perth. It is handy to the shops and ferry. Everyone there is so friendly and polite, they can't do enough for you. I would highly recommend this hotel to all my friends and family.
October 23, 2013
Rated 4.0 out of 5.0 by manyanah Great people great service
had a great time everything was good .service. room, breakfast '''''
but...unfortunately we had very selfish noisy people above us and we were unable to get any sleep and they kept us awake till after 4am which totally spoilt our stay......we may or may not come back .
October 4, 2013
Rated 5.0 out of 5.0 by Fiona23 Overall a great hotel
Great location. Staff very helpful and welcoming. The pool would have been beautiful in summer.
September 2, 2013
Rated 5.0 out of 5.0 by batiki great staff assistance
Very impressed with staff attitude and assistance, good accommodation attractively priced
August 29, 2013
Rated 4.0 out of 5.0 by EliteTraveller4 Good Value & Location
A great location with lovely water views. This hotel also offers good value for money.
My only criticism's:
1. After booking a wake-up call for 6:30am, I received a random automated call at 5:50am. No call was received at 6:30am, as requested.
2. Upon returning to the hotel at approx. 4:00pm, my room had not been serviced. I had to wait in the foyer until approx. 5:30pm.
August 12, 2013
Rated 5.0 out of 5.0 by Grago Great Service
The room was great, clean and tidy.
The staff were excellent.
The breakfast delightful.
August 3, 2013
Rated 5.0 out of 5.0 by Geishagirl Service with a smile all the way
Always with a smile, all staff were helpful at all times. Any problems were sorted within minutes. Stayed in River suite for birthday, with the comfortable spacious room and a little something from the hotel, it was like home from home but with breath taking views of the Swan River. Looking forward to my next stay.
August 3, 2013
Rated 4.0 out of 5.0 by JL49 Comfortable, quiet & Tasty
The rooms at this property are comfortable & very quiet. But the breakfast is to die for - One of the best I've ever experienced.
August 3, 2013
Rated 4.0 out of 5.0 by SouthWestCouple Friendly staff & comfortable room
My wife & I enjoyed our stay again, the beds are always very comfortable and the staff friendly & welcoming.
The only downside is the breakfast buffet, please, please, install a second coffee machine or better still offer coffees made to order as part of the buffet. Every time we stay here there is always a problem with the "DIY" coffee machine and always a long queue because the machine is so slow. Also a little more variety on the buffet would be good, more choice of fruit, cheeses & meats.
Overall though we like this hotel and we'll be back!
August 1, 2013
Rated 3.0 out of 5.0 by PJBris Very tired hotel
This hotel is very old and in need of refurbishment. No members club, 4 star at best.
Restaurant was pretty good, at least for breakfast, and restaurant staff were very friendly and efficient - maybe too efficient as each time you return from the buffet your table has been cleared - not a big criticism though.
Locaiton is OK although there is a lot of construction happening in the park adjacent to the hotel.
July 31, 2013
Rated 1.0 out of 5.0 SUCH A BAD HOTEL
BEEN STAYING 3 NIGHTS AT THE OCCASION OF THE BUSINESS TRIP IN THIS HOTEL.
VERY VERY OLD PROPERTY
IN WINTER WHEN THE TEMPERATURE IS BELLOW 12° THEY ONLY START THE HEATING SYSTEM AT 5 PM!!!!
AIR CONDITIONING SYSTEM IS VERY OLD AND SUPER NOISY
YOU ARE PAYING THE PRICE OF A 5 STAR HOTEL AND GETTING A MOTEL
I WILL NEVER STAY AGAIN IN THIS HOTEL
July 29, 2013
Rated 1.0 out of 5.0 by parking29 Parking
I have been to this hotel before, and this time I was charged $29 for Valet parking I didn't use, anywhere in the world valet parking means, there is someone who parks your car and brings it to you at entrance when you come and go during the day you use valet parking. This time I was charged $29 for one day for PARKING IN THE HOTEL PARKING even though I didn't use valet parking at all. When I asked the desk about the charge he said we always charge, I replied no you do not. And there should be a sign.
This has changed the whole experience for me and I wont go back to the Hotel again, on a day with pouring rain and storms, no sign to say if you park on the premise you will pay $29 I am very angry.
I am a Privilege Card member and will go to the Holiday Inn next time, because I will pay for anything as long as you tell me I have to pay for it exactly, not VALET Parking $29, only then charge $29 for parking only. Lost a customer folks.
July 28, 2013
Rated 5.0 out of 5.0 by angela11 Great service yet again !!
Stayed for a weekend and had a lovely time, staff very helpful and friendly, great service and lovely spacious clean room overlooking the river. Phil and reception staff were excellent.
July 26, 2013
Rated 5.0 out of 5.0 by bombers friendly atmosphere great service
we have stayed in a lot of the hotels in the perth cbd including the crown casino and other 5 star hotels , but have found your hotel T Crown Plaza Perth to be the best by far , your housekeeping is excellent and of very high standard and all your staff are very welcoming , friendly and will go that extra bit just to help you out , I once again enjoyed our stay and will definitely be back , thank you for an enjoyable friendly stay some of the other hotels in Perth hotels should take a lesson from your staff :)
July 8, 2013
Rated 4.0 out of 5.0 by GolfWizard Great location
The Crowne Plaza Perth has a great location overlooking the Swan River, walking distance to the CBD. I attended a concert at the Perth Concert Hall which was a 15 minutes walk.
July 6, 2013
Rated 3.0 out of 5.0 by MemberPlatinum Disappointed
Disappointed with my stay.
I arrived after a flight from KL and found there was no teeth cleaning items in the bathroom (a notice advised that shaving equipment was available, but not teeth cleaning). Unfortunately my first day coincided with a public holiday, so no pharmacies/chemist were open to provide such items; so I went over 24 hours without cleaning my teeth properly.
On the day before my departure, I returned to my room at 11:30pm to find that it had not been serviced, that is, it was in the same condition as when I left the room in the morning. I have never ever experienced this anywhere before.
If I find myself in Perth again, I will not be staying at this hotel.
I do not write this from ignorance or inexperience, since I am a Platinum member of IHG's Priority Club, and have stayed at many different IHG hotels across the world.
July 3, 2013
Rated 4.0 out of 5.0 by asparagus Good service
Very helpful and friendly staff and great breakfast and great location.
June 22, 2013
Rated 5.0 out of 5.0 by greybeard Great time for 4 days
Very flexible to our requests for a 6 year old's birthday dinner in a "real restaurant where you have your meal served".
He was very exited and took his Nana to dinner.
Car parking service excellent, even for one night with two cars.
Standard of food and service excellent.
June 15, 2013
Rated 5.0 out of 5.0 by maazie long weekend
thank you all at the crown plaza perth for a most enjoyable week end we had a beautiful balcony room overlooking swan river lovely fresh air comfortable bed lovely welcome on arrival quick and efficient check in very friendly conciarge milton;bobby. we had room service which was very enjoyable ;we dined in the gusti resterant for lunch [very nice service ] also for dinner teresa gave us great service as all the wait staff did made us very welcome had cocktail after dinner very efficient bar girl great at making cocktails ; breakfast was just beautiful so much to chose from thank you to the main man at breakfast and luch most enjoyable person and finally room service breakfast on time and enjoyable we are with priority club which is great because we will keep coming back thank you
June 10, 2013
Rated 4.0 out of 5.0 by 96Johnno Great room and Wonderful personal
I turned up to this hotel with 3 young children in tow. I was met at the front doors with a smile and a warm welcome. Even after he saw the kids. Next was the reception desk. The girls behind it gave a warm and cheerful welcome. Very pleasant to talk to. I only stayed for 2 nights, but all the staff that we met, treat us all very well.
June 8, 2013
Rated 4.0 out of 5.0 by Sjwother Value for Money if a Priority Privillage Member
We stayed at Crowne Plaza for 3 nights from the 30th May - 2nd June.
We are Priority Privillage Memebers, and chose to stay at the Crowne because it apeared to be the nicer hotel offered in Perth out of the two with the memebership. The hotel is clean but in need of desperate need of a refurb, and was well positioned for the Circus which was the main reason for our visit. The hotel is pretty much 2kms from all the action of Perth City. It is a nice walk along Adelaide Terrace, or else there are always taxis nearby and it costs about $7 to get into the CBD. We stayed in a River Suite Room with a balcony. We enjoyed a few sunny afternoon drinks looking into the grounds of the circus. There is a BWS just around the corner off Adelaide Terrace - buy your drinks from there HEAPS cheaper.
The staff were great, valet parking is reasonable $29 per day, we had an awesome lunch at Friends a fine dining restraunt next door. Room service was really average, and expensive.
Overall, really happy with our visit to Crowne and stay again. However, it is only value for money if you have the Priority Privillage Card!
June 7, 2013
Rated 4.0 out of 5.0 by sweetcheeks23 Comfortable bed and great service
We enjoyed our stay and the service was great and friendly. The hotel was close to our venue just a hop, skip and a jump away. The room was very good with a great view but the parking was poor and the quantity of food was also poor, this could be improved. Recommended yes.
June 6, 2013
Rated 5.0 out of 5.0 by pollyg Room clean and bed very comfortable,
This is the second time we have stayed at this hotel within a month and each time found the it excellent on each occasion.
The only slight problem was that on the second visit they wanted to keep $100 as a deposit from our debit card......$50 for each night. This didn`t happen on the first visit and we were unprepared. It may be better to warn people about this before they arrive or put it on the booking form. I know this is policy in most Hotels but it takes approx 1 week to have this money refunded which isn`t always convenient.
The staff are very friendly, polite and helpful and we will definitely
stay at this Hotel in the future
May 31, 2013
Rated 4.0 out of 5.0 by Robbo21 Great Staff
Unfortunately I only had one night in Perth but was upgraded to Spa Room due to Platinum membership.
Staff were excellent at reception. Check in was quick and we were in our room in a few minutes.
Rooms are a bit dated but very comfortable. Would stay there again when I visit Perth, hopefully longer next time.
May 20, 2013
Rated 3.0 out of 5.0 by MohanS Non-Qualifying stay
It was so frustrating when you find in your statement that your stay of 28 nights was Non-Qualifying. I'll never stay in this hotel for upcoming stays of my future travel of several months in Perth.
May 14, 2013
Rated 4.0 out of 5.0 by TAYLOR46 Location plus!
A pleasant stay which thank to my vouchers we coud afford . Beautiful location and it didn't hurt that a football team trained underneath my balcony! Staff are excellent and food very good though too pricey. Slight problem with cleanliness in room which was disappointing. However we will be back.
May 10, 2013
Rated 5.0 out of 5.0 by Mummy5 Excellent staff
The staff were very friendly and helped with everything required. The hotel room was very clean ,a bit small but the view from the Premium River Room is exceptionally beautiful. Watched the dolphins in the Swan River playing first thing in the morning. What a beautiful clean city Perth is
May 4, 2013
Rated 4.0 out of 5.0 great location and atmosphere
Great location close to the city and for early walk along Swan River. Room was comfortable, and nice peaceful atmoshere.
April 25, 2013
Rated 5.0 out of 5.0 by gladstone comfort and service
My stay was most enjoyable, the room was great, very comfortable beds, television excellent, bathroom facilities first class. The meals were excellent and the staff sevice first class, very friendly people. Reception and conciege were extremely helpful and very friendly, nobody was rude or intimidationg. All in all a great three day stay. I'd recommend you to anybody. In fact my wife and a friend will be staying with you again this July and I will definitely be staying with you in the future.
April 10, 2013