Rated 3.7 out of 5 by 153
Rated 5.0 out of 5.0 by John1720 Nice accommodations
The hotel was fine, the staff was very friendly. We had the buffet breakfast which was delicious.
February 28, 2014
Rated 5.0 out of 5.0 by nck2412 microwave and refrigerator
Very pleased with my stays at the Crowne Plaza. The only complaint is that there is no microwave and refrigerator in every room. The eighth floor has both microwave and refrigerators in every room but I rarely stay on that floor. Please consider equipping every room with both a microwave and refrigerator. I know that I would not be the only one to benefit from those amenities. Thank you.
February 21, 2014
Rated 4.0 out of 5.0 by New Year's Eve Sleep New Year's Visit
Too bad hotels can not do a background check on people that stay there. We had a great room and the staff was helpful, but New Year's Eve was not a restful night (lots of yelling until 4AM). Breakfast was really fresh and well kept!
February 19, 2014
Rated 2.0 out of 5.0 by KathleenRae The worst Crowne Plaza we've stayed at so far
We expected more. We've stayed at many Crowne Plaza hotels and this was not up to par - mainly the bathroom. Toilet did not flush (chain was broken, not just slipped off), had to crawl under the sink to reconnect the bar to the drain so it would open, tub/shower was somewhat clogged and we stood in standing water, found an M&M on the floor by the curtains from some previous guest, only one styrofoam cup to drink from (we won't drink from glasses or mugs anymore since seeing 20/20 and know maids wash them out in the bathroom sinks), very cold air coming in from the outside through air conditioner. I put a pillow on it to keep it out., and lastly the elevators (there were 3) took forever. we never saw the middle one open during our entire stay. Many people waiting in lines bc they were full when they got to the floors.
HOWEVER - there were good points. Good restaurant, good staff, good job cleaning the parking lot after snowstorm, good late checkout time (very accommodating).
February 14, 2014
Rated 1.0 out of 5.0 by Not happy with hotel outdated hotel
Needs a complete remodel. Staff members were nice. Hotel was very dirty.
February 12, 2014
Rated 5.0 out of 5.0 by DEB 2112 Was shocked!
Great Beds! Great Happy Hour! Hope to return. Only neg. Was the reservations desk was in Manilla Phillipines.
February 11, 2014
Rated 5.0 out of 5.0 by HappyIstayed Grace Under Pressure
As soon as the power went out after that last major ice storm, I had a feeling that it would be wise to book a room for a couple of nights. I am so glad I did, because this location was sold out within hours.
In almost no time at all, the staff was inundated with family after family, nursing homes and other facilities who needed warm rooms to ride out the storm. Under all of this, the staff at the Crowne Plaza successfully maintained such high standards of courtesy, empathy, and infinite patience while dealing with very stressed, sometimes agitated hotel guests.
The rooms were kept clean, the lobby was constantly monitored, and the restaurant consistently served quality food. Another storm is heading our way, and I hope the power stays on. But if it doesn't, I know where we will be treated well.
February 11, 2014
Rated 5.0 out of 5.0 by Gretchen15 Excellent experience
I had a great overnight stay at this facility. The staff were all very pleasant and helpful. I would stay here again without hesitation.
February 5, 2014