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Rated 3.9 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Very nice staff and atmosphere Everything was wonderful! The pol area was nice. Will be coming back soon! August 28, 2014
Rated 5.0 out of 5.0 by A great experience! The purpose of our trip was to visit the local Shriner's clinic with my special needs daughter. It was just the two of us traveling and the staff made the experience much easier. We were provided a complimentary refrigerator when I asked about it. That was a tremendous help to know that I didn't have to get her out for every meal. We were always greeted with kindness and big smiles. Although the rooms appeared mildly outdated, they were clean and had what we needed. The mattresses and bedding were very comfortable and allowed for good rest. We will be make many more trips to Shriner's hospital in the future and will definately consider staying at the Crown Plaza when we come. I can and will recommend this hotel to other Shriner's families when they come to Philly with their kids! August 27, 2014
Rated 5.0 out of 5.0 by Updated Rooms and great service We were very pleased with this hotel, it was newly renovated and the customer service was excellent! August 27, 2014
Rated 4.0 out of 5.0 by Great location The Hotel front desk staff were very helpful and knowledgeable. Great customer service and friendly. Very easy and quick check in and check out. August 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Friendly and helpful staff! Very conveniently located to Saint Joseph's University. August 24, 2014
Rated 1.0 out of 5.0 by I wasted my reward point I stayed there with my girl friend for birthday dinner... after 10PM, there was very loud noise from hallway and other room across the hallway... I called front desk to complain about the noise but they didn't do anything... people were still talking in the hallway until 2:00AM, i was not able to sleep well, but i needed a good sleep that night, because next morning, i had t drive 2 hours to go other destination. and because i had lack of sleep during the night from hallway noise, i almost fall a sleep while I am driving... Dangerous...!!! i want my reward point back...!!!! August 20, 2014
Rated 5.0 out of 5.0 by Nice Stay I had a nice stay at the City Line Crown Plaza for one night August 20, 2014
Rated 5.0 out of 5.0 by Wonderful staff The staff at Crowne Plaza Philadelphia West are just wonderful. We stay there every month and everytime we are there we are treated so well. Thank you to all of you!! August 20, 2014
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