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Rated 3.9 out of 5 by 233 reviewers.
Rated 3.0 out of 5.0 by Certainly Adequate For location the Crowne Plaza Philadelphia West was helpful. The Hotel building is certainly adequate but needs a major update...fresh paint, carpet, grout, and such. The staff was outstanding, responsive, friendly, helpful, prompt in the midst of a very busy hotel. I am grateful to them. September 2, 2014
Rated 5.0 out of 5.0 by A good experience This was our second time staying and the Crowne Plaza Philadelphia West. We go to Philly a few times a year, and have stayed at other hotels in the past. We will likely always book this hotel in the future because the location, food and accommodations are very well suited to our needs. The hotel staff is very responsive, and we have enjoyed our stays there. September 2, 2014
Rated 4.0 out of 5.0 by great Our car broke down and ALL of the staff at the philly west was so much more than helpful!!!! September 2, 2014
Rated 3.0 out of 5.0 by Great service improve rooms Great service. Rooms need some work, wallpaper was falling off. When arrived for the first night there was hair in bathtub and floor. September 1, 2014
Rated 4.0 out of 5.0 by Great Location, Well Maintained This is an older hotel in great location for my business. The rooms are well maintained and the staff was very helpful. I would definitely stay here again. August 30, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff My three day stay at the hotel was great. Everyone was very nice and helpful. Rooms were nice and the breakfast food was delicious. I would definitely stay again! August 30, 2014
Rated 5.0 out of 5.0 by Satisfied I have stayed here many times. The beds are wonderful. The lobby and front desk staff warm, gracious,friendly and helpful. I highly recommend this hotel. August 30, 2014
Rated 5.0 out of 5.0 by Very nice staff and atmosphere Everything was wonderful! The pol area was nice. Will be coming back soon! August 28, 2014
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