English
Philadelphia West
Book online or call:
1 800 972 2796
|
Hotel Contact Information
Hotel Front Desk: 1-215-4770200
Hotel Fax: 1-215-4735510
Hotel Fax: 1-215-4735510
Rated 3.7 out of 5 by 49
reviewers.
Rated 4.0 out of 5.0 by Chris13Chad Nice accommodations.
Clean room. Comfortable bed. Nice staff. Disappointed that there was not a mini fridge in the room.
May 17, 2013
Rated 3.0 out of 5.0 by Louie8080 Problems encountered in our room.
1. Right bedside lamp was not operating.
2. Bedside clock could not be set.
3. Desk lamp broken bulb.
4. Electrical outlet in bathroom would not retain male plug from electric shave.
5. Could not operate hair dryer because of the above problem.
6. Called desk, they sent some up and he got hair dryer to work.
6. Desk offered to fix the other problems but we elected not to have a worker in our room when we were not there.
7. Upon departure we provided a list of the problems we encountered.
May 17, 2013
Rated 4.0 out of 5.0 by JerseyJane Very serviceable hotel on graduation weekend
The hotel and area was full up with graduation at SJU. The hotel was quiet and comfortable - no kids in the halls, no parties. The bed was firm and nice pillows. Sheets were a little unusual - with a suede like finish that stuck to the pjs but overall, a good place to stay. Refrigerator was delivered to our room ahead of time, as requested.
May 17, 2013
Rated 1.0 out of 5.0 by MikeMD Bad experience with the hotel ans security
At around 23:00 group of people arrived after some wedding. There were drunk, screaming on the floor and hallway trying to find their rooms. It continued on and off until 2:00 -2 :30 a.m. I had to call front desk twice to demand to do something. Even though that was going on on the second floor and front desk personnel definitely heard the noise and didn't take any steps to quiet them down. Only after I called around 2:00 a.m. they sent security. Who really didn't do much because those guys were still talking loud and cursing for another 5-10 minutes and finally went to sleep.
If hotel personnel knows there's going to be late guest from a wedding, why don't they put them in the rooms closer to the elevators so they don't need to walk through the hallway and wake everybody up.??
May 10, 2013
Rated 5.0 out of 5.0 by JL24 Very pleasant
This was my first time in Philadelphia and stayed at The Crowne Plaza West. The rooms were excellent and the staff was outstanding. The morning buffet was excellent as well. Good location to walk for shopping and food. Would stay there again. Price is a bit higher than I am used to but as I said , my first time in Philly so it may be average priced. Thank you for an enjoyable stay. Highly recommend.
April 24, 2013
Rated 5.0 out of 5.0 by LovesToTravel22 This is my go to hotel in the area
I am building a house in Bala Cynwyd and I always stay here when I am in town. The location is so convenient and I love that parking is free and so is the wifi. It's right off 76 and it's so easy to get downtown and to the airport. The staff is always very friendly. There are tons of places to eat on City Ave, but the restaurant at the hotel is pretty good and I always meet friendly locals there. The room service for breakfast is the best I have ever had! There is also a Target next door, which is great for me since I always seem to forget one thing when I travel.
April 21, 2013
Rated 5.0 out of 5.0 Great hotel - great service
A very comfortable hotel - would definitely stay here again.
Would like to commend Dane at the front desk - he was so helpful with our numerous requests - a cot for the room, directions, etc.
April 19, 2013
Rated 5.0 out of 5.0 by ly86 Clean comfortable room with friendly helpful staff
The room was very clean and comfortable. Staff was extremely helpful getting me to my meeting location on time on the hotel shuttle. Executive lounge was stocked with a large selection of snacks. Would definitely recommend this hotel!
April 17, 2013
