Crowne Plaza Philadelphia West

Hotel Front Desk: 1-215-4770200

Hotel Fax: 1-215-4735510

Hotel Email: info@cpphilawest.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 15 MI/ 24.14 KM South West l

- Take Rte. 291 North to I-76 West. Take Exit 339 (will be a left exit) and get into far left lane. Take left at light at Presidential Blvd.; hotel will be on right.

Train
30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

- Take I-76 West to Exit 339 - exit will be on the left. Stay in the far left lane and take a left at the light at Presidential Blvd. Hotel will be on right.

Subway

30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Registered hotel guests and meeting attendees can utilize our complimentary self-parking. If guests cannot find parking in the front of the hotel, there is also ample parking in the back of the hotel, along with a separate entrance to the hotel lobby.

Print Hotel Fact Sheet

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Hotel Highlights

Enjoy free Wi-Fi and free parking at our suburban Philadelphia hotel! Easy access to the PA Convention Center, Please Touch Museum, St. Joseph’s University, Independence Mall, and other local attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 315 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

315reviews

  • 5 Stars
    145
  • 4 Stars
    79
  • 3 Stars
    41
  • 2 Stars
    27
  • 1 Stars
    23

Exec Suite

By

18. Dezember 2014

Overall it was a pleasant returning stay. Exec suite was a plus. Room is quite fancy, living and kitchenette area need upgrade with modern touch. Good location, with nice amenities and convenience.

Posted byHotelStaff
19. Dezember 2014
Dear Guest, Thank you for staying with us during your visit to Philadelphia. We always appreciate having our guests return to us. We are happy to that you enjoyed the upgrade, and we will certainly keep your feedback in mind as we plan future hotel projects. Have an enjoyable holiday, and we hope to see you again next year.
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Forget about late checkout

By

17. Dezember 2014

club

When we arrived no bell man what so ever, so slep bags to the room on our own. I am a club member and needed a two pm checkout. I clarified this online when booking and with a phone call to the front desk two days before. Then both myself and my guest clarified this twice while checking in.

The room was clean and confomatable and the breakfast was good the next day. While I left to handle some busness my girlfreind stayed in the room with a 2pm check out. leaving occasionalyy for coffee etc. At 12 however, a manager came to the room and told here she must leave. Feeling like a criminal in our own room, she left to get a water. When she returned the key no longer worked and had to go to the front desk where they told here there was no mention of a late check out.

Finally, after showing her ID they let her back in the room but did not chahge the key. If you leave you are locked out. I had a long discussion with the manager who removed half of the room rate. Wow what a resolution. How about we learn how to treat customers. What good was joining the club membership. it will be quite awile before I give this hotel another chance.

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Another business trip

By

15. Dezember 2014

platinumelite

Better than average business travel experience.Service was good,room and bed were comfortable.

Posted byHotelStaff
19. Dezember 2014
Dear Guest, We are glad that we were able to be of service during your stay. Thank you so much for choosing to stay at Crowne Plaza Philadelphia West. We hope to see you again on your next business trip.
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Exceptional Service Recognition

By

14. Dezember 2014

club

I was very impressed with Jack, your bellman. He went out of his way with helping our group arrange for transportion from our offsite meeting location back to the airport. He was attention to details and each of our needs sent the message that we were truly guests and in capable hands.

Posted byHotelStaff
17. Dezember 2014
Dear Guest, Thank you for letting us know about your stay. We understand how important the details are in giving our guests and smooth and enjoyable trip. Jack is a valued member of our team who will be recognized for his efforts. It was a pleasure having your group with us, and we hope to see you at the next meeing.
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