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  • 1 877 2 CROWNE
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: PHILADELPHIA
  • Distance From Hotel: 3.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:11
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Spanish

Pet Policy

Pet Policy

Pets are not permitted at the Crowne Plaza Philadelphia West. Please inquire with our concierge about local kennels for your pet.

What's Nearby

What's Nearby

Attraction:
Fairmount Park
Distance From Hotel:1.7MI
Attraction:
St. Joseph's University
Distance From Hotel:2.5MI
Attraction:
Please Touch Museum
Distance From Hotel:2.7MI
Attraction:
Philadelphia Zoo
Distance From Hotel:3.7MI

Parking

Parking

  • Car Parking Available
  • Registered hotel guests and meeting/event attendees can utilize our complimentary self-parking. If guests cannot find parking in the front of the hotel, there is also ample parking in the back of the hotel, along with a separate entrance to the hotel lobby.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:337
  • Total number of suites:3
  • Total number of rooms with only one bed:159
  • Total number of rooms with only double beds:178
  • Total number of non-smoking rooms:337
  • Total number of rooms for the physically challenged:11
  • Executive floors
  • Interior corridor
  • Total number of floors:8
  • FEMA Property Number:PA0391
Located minutes from Center City and the Historical District, Philadelphia’s only Crowne Plaza is the perfect location for those looking to explore everything that Philadelphia has to offer.

Guests enjoy the value of well-lit free parking and free Wi-Fi throughout our hotel. Female travelers can upgrade to our Dedicated Women’s Traveler Wing. This key card access-only area features rooms that offer extra amenities such as vanity kits, robes and slippers. We also offer Executive Level rooms,
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Located minutes from Center City and the Historical District, Philadelphia’s only Crowne Plaza is the perfect location for those looking to explore everything that Philadelphia has to offer.

Guests enjoy the value of well-lit free parking and free Wi-Fi throughout our hotel. Female travelers can upgrade to our Dedicated Women’s Traveler Wing. This key card access-only area features rooms that offer extra amenities such as vanity kits, robes and slippers. We also offer Executive Level rooms, with 24/7 access to our Executive Lounge, where guests can grab a light snack or beverage. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program.

Our 100% non-smoking upscale property is just a short drive to the PA Convention Center, and minutes from Please Touch Museum, St. Joseph’s University, the Barnes Foundation, and all local historic landmarks - all of which are easily accessible via public transportation from our hotel as well. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program – custom-made to ensure a great night’s sleep when you travel.

We completed renovations on our 7,000 SF of flexible meeting space in January, making it the perfect spot for your next event. Avenue Grill, our restaurant and lounge, is open daily for breakfast, lunch, dinner and room service.

Make your next stay in Philadelphia a memorable one by choosing Crowne Plaza Philadelphia.
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Features
Enjoy free Wi-Fi and free parking at our suburban Philadelphia hotel! Easy access to the PA Convention Center, Please Touch Museum, St. Joseph’s University, Independence Mall, and other local attractions.
Announcements
Join us at the Crowne Plaza Philadelphia West for the upcoming events:
Bassmaster Elite at Delaware River - August 7 to 10
Made In America - August 30 to 31

Also, starting
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Announcements
Join us at the Crowne Plaza Philadelphia West for the upcoming events:
Bassmaster Elite at Delaware River - August 7 to 10
Made In America - August 30 to 31

Also, starting Sept. 1, our hotel will begin a project to upgrade all of our elevators. One of our elevators will be out of service at a time, leaving two functioning elevators.
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Guest Reviews

Rated 4.5 out of 5 by 443 reviewers.
Rated 5.0 out of 5.0 by Outstanding Customer Service/Great Stay Our stay was great. Front desk staff again was awesome. Brie was excellent as always. Everytime we stay at this Holiday Inn Express she is always there with a smile. She didn't check us in but I did ask if she was working and she remembered who we were....now thats special! This is what makes us come back to this Holiday Inn Express. The only thing we didn't like was waking up at 10:00am with hammers and things being moved around above us. I informed the MOD who was nice and apologized and who else came to apology Brie. She asked if we signed a disclaimer about the 17th floor being renovated, I said NO. She then ask if we were a Holiday Inn member, at the time we wasn't but she signed us up and gave us some reward points. NOW that is what I call CUSTOMER SERVICE! She ROCKS! Overall the stay was great! Will return again in a few weeks and hope I get to see Brie again and the wonderful staff greeting us with a smile. July 23, 2014
Rated 5.0 out of 5.0 by A Gem in the Heart of Philly My family and I recently stayed at this property for a weekend getaway and it was AWESOME! The staff was friendly and helpful, the room was comfortable and clean and the breakfast was delicious. The location can't be beat - definitely will be back! July 23, 2014
Rated 4.0 out of 5.0 by front desk needs help Employee at front desk was not pleasant. She was kind of angry and confrontational at check in. July 22, 2014
Rated 5.0 out of 5.0 by Great service I will stay at this motel anytime I am in Philly. The staff was there to help in anyway they could at any time I needed help. July 21, 2014
Rated 5.0 out of 5.0 by Friendly staff We were staying at this hotel for two nights staff was very friendly a lot of tourists in this hotel Wi-Fi connection just a little bit slow due too many people try to login anything else OK July 21, 2014
Rated 5.0 out of 5.0 by great hotel, staff and price awesome hotel in the heart of center city. We stayed in a newly renovated guest room which was very nice. My only request is that they provide in-room safes. July 21, 2014
Rated 5.0 out of 5.0 by Consistently Wonderful Service I have stayed at this hotel MANY times since 2001. EVERY time I stay I have the same wonderful service. From the desk clerk to housekeeping to the parking attendants, every employee is genuinely friendly and helpful. This is my hotel of choice in Philly! July 21, 2014
Rated 5.0 out of 5.0 by Good location and relaxing Large comfy rooms, bathroom a little tight. Good variety of breakfast foods. Location good for walking to attractions and restaurants. Stayed on 2 different occasions, and would recommend staying here. July 20, 2014
Rated 5.0 out of 5.0 by Breakfast a 10, convenient to downtown. Staff entire excellen. Convenient location.to all resteraunts sttractions, etc."I'll be back "baby". July 19, 2014
Rated 5.0 out of 5.0 by In a great location Easy to walk to Independence Hall and the Liberty Bell. Downtown Philly has lots of homeless people that may scare your children. Lots of construction going on. Hotel itself is nice. July 18, 2014
Rated 5.0 out of 5.0 by Great Location I stayed at the Holiday Inn Express-philadelphia July 11 - 13th for the Omega Psi Phi Conclave. The hotel is/was under construction. I was happy to learn I had a remodeled room as other guests weren't as pleased with there accommodations. My room was comfortable and clean and our housekeeper provided us with any extras that was needed. It was centrally located. We were walking distance from the convention center and the host hotel, in addition to being close to several restaurants and shopping stores. I would stay here again, hopefully by then all renovations will be completed. July 16, 2014
Rated 3.0 out of 5.0 by New room and staff polite We were on top floor and the room was recently rehabbed. Very nice room. Cleaning staff greeted us pleasantly and gave us extra towels with us having to ask. As with others too bad they have to charge for parking. July 16, 2014
Rated 5.0 out of 5.0 by Godd location and value This hotel provided a good experience for a first time visitor to Philadelphia. A car was not needed as many sights were an easy walk, and public transportation was close by. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay, very clean and friendly staff My dtr and I stayed here for three days while my husband had hip replacement at Pennsylvania hospital. Was an easy walk to hospt, we had a clean, quiet restful room, and enjoyed the very ample breakfast. We hope to return soon to vacation and enjoy the city. July 15, 2014
Rated 3.0 out of 5.0 by needs work and new bedding inefficient front desk did not have the correct billing on checkout internet was awfully slow in the middle of desperately needed upgrades food at breakfast was high in fat and not very healthy choices. July 15, 2014
Rated 5.0 out of 5.0 by The front desk staff was courteous and very helpful. Breakfast looked at first to be an issue. There were 20 or so school children there at the same time as we were. The kitchen and breakfast room staff kept up with them and there were no inconveniences to other guests. It helped that they were well mannered and well chaperoned. Our wait was not as long as we expected, and all went very well. I really admired the staff for handling it as well as they did. FYI-Love the pillows!! C&Y July 14, 2014
Rated 5.0 out of 5.0 by Love the renovated rooms We were placed in one of the newly renovated rooms on the 19th floor this time and it is definitely a big improvement! In addition to the style being updated, there are now multiple outlets all over the room for charging all the devices we all can't live without, and we heard that the hotel is working toward equipping all the rooms with a refrigerator. Yay! I would also like to mention the older lady who is always there in the morning tending to the breakfast station. She does an absolutely impeccable job making sure everything is clean and stocked, even on the busy weekend days when it can become quite hectic. July 11, 2014
Rated 4.0 out of 5.0 by good stay our family had good rest at your hotel, except roller bed was charged extra $20. ohter Holiday Inn honored IHG member. let guest use it as free of charge. would you consider the policy change for IHG member with family, who need. thank you July 11, 2014
Rated 5.0 out of 5.0 by Great value It was a great price for its location. Although a long walk to the historical area, there was still a lot of restaurants around the area. Taxi's were plentiful and not too expensive if you didn't want to walk to Independence Hall. They have just refurbished the rooms and they are extremely nice. Staff was very helpful. Breakfast was your typical HI Express breakfast. Nothing special, but OK. July 10, 2014
Rated 5.0 out of 5.0 by Clean and great staff Staff at this hotel were very helpful and friendly. July 9, 2014
Rated 5.0 out of 5.0 by Exceptional Place to Stay I was in town for business and totally enjoyed my stay at this hotel. All personnel associated with this hotel were very professional and friendly. The room was very clean, the front desk employees were very helpful in finding places to eat and in shopping when I had the time. The breakfast was alway very good, hot and ready on time! Parking was very easy and safe. Was a great place to stay. Thanks for all the help povided by your staff. July 8, 2014
Rated 5.0 out of 5.0 by Serivce of staff and cleaniness and great breakfast We have stayed at this hotel several times,and find the hotel reasonable, very clean and convenient location. We find the staff to be courteous, helpful and very friendly. The breakfast is very good and offers many selections.....and healthy. any problem is handled immediately in a very nice manner. When visiting Philadelphia, we will continue to stay at this hotel always. July 8, 2014
Rated 5.0 out of 5.0 by Extraordinary experience Very pleased with my stay at this hotel. Impressed from the time I walked through the door with cleanliness and appearance. Looked like brand new hotel! Staff was noticeably friendly to me and other staff. Room was very spacious and comfortable. Breakfast was excellent with varied choices both hot and cold. July 5, 2014
Rated 5.0 out of 5.0 by Very Nice My wife and I stayed at 4 different hotels in 4 nights as part of a road trip and truly enjoyed our stay at this hotel. The staff was extremely friendly and helpful, and the rooms were excellent as well. We would be most likely to return to this hotel of all of the places we stayed. July 5, 2014
Rated 5.0 out of 5.0 by Location Location Location This hotel is the go to location while visiting Philadelphia. Walking distance to everything. Centrally located. Staff is very personable and accommodating. They proved that customer satisfaction is a priority. We've stayed here before and will continue to stay here in the future. July 2, 2014
Rated 2.0 out of 5.0 by Slightly Disappointed Everything was okay except in the morning...We had a 12:00 check out and at 10:30 there was a very loud knock on the door from the staff who wanted us to do express checkout which we did not ask for and we were sleeping, so that woke us all up. and then they knocked again around 11:00 and even opened our door! We did not appreciate this since our check out wasn't until 12:00 ! We also wanted to get coffee at breakfast. we did not get up in time to eat breakfast, but we walked down to get coffee..breakfast was over at 10:30 and at 10:00 there was no coffee and when we asked staff to refill they said no they needed to clean up and walked away. very rude.. July 2, 2014
Rated 5.0 out of 5.0 by Friendly service. Great location. From check-in to check-out, the staff was extremely friendly and accommodating. Our room was very clean and well appointed. We enjoyed the breakfast buffet and took advantage of the gym, which was right around the corner. Everything we did was within walking distance, and the parking rate was very reasonable. We'll definitely consider staying here on our next visit to Philly. July 2, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff, good location Overall very good experience. The staff was very helpful for our group. The room was comfortable and a very good location. July 2, 2014
Rated 4.0 out of 5.0 by Nice room, but bad Internet The hotel has a great location and very nice, large rooms that are clean. The staff is extremely nice. The breakfast buffet is very good. The only real problem is the quality of the Internet. It was extremely slow and sometimes couldn't be used at all. Three times I went to Starbucks to get a better connection. The staff tried to help, but the overall service needs to be upgraded, especially for when the hotel is busy and a lot of people are on-line. July 1, 2014
Rated 5.0 out of 5.0 by Convenient location, super friendly staff, clean and modern room The staff was super friendly and accommodating here. Rooms were clean and comfortable with recent upgrades. The garage was a little tight for parking, but everybody went out of their way to make sure our stay was comfortable. Very convenient to local attractions and great restaurants, too. July 1, 2014
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