Crowne Plaza Philadelphia West

Hotel Front Desk: 1-215-4770200

Hotel Fax: 1-215-4735510

Hotel Email: info@cpphilawest.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 15 MI/ 24.14 KM South West l

- Take Rte. 291 North to I-76 West. Take Exit 339 (will be a left exit) and get into far left lane. Take left at light at Presidential Blvd.; hotel will be on right.

Train
30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

- Take I-76 West to Exit 339 - exit will be on the left. Stay in the far left lane and take a left at the light at Presidential Blvd. Hotel will be on right.

Subway

30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Registered hotel guests and meeting attendees can utilize our complimentary self-parking. If guests cannot find parking in the front of the hotel, there is also ample parking in the back of the hotel, along with a separate entrance to the hotel lobby.

Print Hotel Fact Sheet

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Hotel Highlights

Enjoy free Wi-Fi and free parking at our suburban Philadelphia hotel! Easy access to the PA Convention Center, Please Touch Museum, St. Joseph’s University, Independence Mall, and other local attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 271 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

271reviews

  • 5 Stars
    122
  • 4 Stars
    67
  • 3 Stars
    38
  • 2 Stars
    24
  • 1 Stars
    20

Great service, very nice hotel

By

16 octubre 2014

club

This is my second time staying here and it is a very nice hotel at a great price and close to the college my son is at. The staff is excellent at responding to requests. The food in the restaurant is excellent.

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Problems during stay

By

16 octubre 2014

club

We experienced a clogged shower drain that could not be repaired at 10 pm when noticed . The water drained by the morning but continued . The phone to the front desk was not operational so I had to phone the desk from my personal phone up notify the problems . We will be anticipating future visits as my son is in college so I hope we do not encounter these issues in future stays . Our previous two stays were wonderful .

Posted byHotelStaff
19 octubre 2014
Dear Guest, Thank you for staying with us during your visit with your son. It is always a pleasure having our local university families with us. I would like to apologize for the difficulties you experienced with your room. I have notified our Director of Engineering who is following up with what occurred. Thank you for letting us know what occurred. We are looking forward to your next visit.
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Excellent stay

By

16 octubre 2014

club

The room was nicely appointed and the bed was comfortable. Being on the Executive Level, the executive lounge was well stocked. The only downside was the restaurant. The manual in the room said the restaurant stops breakfast at 11am, but, the staff said it stops at 10:30am. The cloth napkin at the table was wet and the service was slow.

Posted byHotelStaff
19 octubre 2014
Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed your stay and your room on the Executive Level. I have shared your comments about the restaurant with our Director of Food and Beverage who will be addressing them with our team. It is our priority that our guests have a smooth an enjoyable experience in every area of our property. We appreciated having you with us this week and hope to have you again in the future.
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Very good front desk.

By

16 octubre 2014

club

I had a very good experience at the Crowne Plaza. The room was very clean . My only problem was that no one at the front desk could help me turn on the TV. They want you to use the pay tv. The restaurant is excellent . A big plus is being able to park at the hotel without a charge. A very convenient location close to the expressway to centre city.

Posted byHotelStaff
19 octubre 2014
Dear Dave, Thank you for letting us know about your experience with us. We are happy to hear that you enjoyed your visit. I would like to apologize for the difficulty with your television. While we do offer pay services for our guests we have a variety of standard television channels. We also have a staff on hand 24 hours who can assist you with the television in your room if you need assistance in navigating the screens. I will certainly be following up with my team to research what occurred in your situation. Thank you for staying with us during your trip to the city, and we hope to see you on a future visit.
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