Crowne Plaza Phoenix Airport - PHX

Hotel Front Desk: 1-602-2737778

Hotel Fax: 1-602-2755616

Hotel Email: infophx@hmchospitality.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Bus transfer to area Amtrak Station

- Distance from hotel: 2 MI/ 3.22 KM West

- Complimentary shuttle available to airport to each terminal to catch connecting bus.

Subway

Phoenix Metro Light Rail

- Phoenix Metro Light Rail Station located directly in front of hotel.

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- Car Parking Available

- Valet Parking Available

- Complimentary covered valet parking for registered hotel guests. 8.50 dollars per day for non registered guests.

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Hotel Highlights

We are completing a $9 million renovation of the entire property to give us a sleek modern look with an inviting neutral palate. The guestrooms have been completed refreshed including new thermopane windows to reduce the impact of the Arizona summers. The lobby and public areas provide a warm welcoming spot to rest or visit, and the redesigned meeting space fits any function.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 155 reviews
88%
Recommend This Property
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Ratings Breakdown

155reviews

  • 5 Stars
    103
  • 4 Stars
    29
  • 3 Stars
    9
  • 2 Stars
    8
  • 1 Stars
    6

Everything great except restaurant

By

November 21, 2014

club

I am 76 and travelled and worked internationally for many years including multiple countries in the middle east. The hotel restaurant experience here is clearly the poorest I have ever had in my entire life. As I entered, there was no one to greet me. I was told by hotel staff seated at at table in the restaurant to go ahead and seat myself which I did. I was ignored for 15 minutes and finally handled a menu at which time I asked for for a glass of water in what can best be described as a glass coated in dust. i think there were less than ten tables occupied. I struck up a conversation with a couple at the next table who were waiting an incredibly long time for their meal which when delivered was the wrong meal for one of them. They kept the wrong meal because they were hungry. They then told me this lousy service was nothing compared to what they experienced the night before. Finally my order was taken about 30 minutes after I arrived but still no water or offer of coffee. The meal itself was fine. I must add that breakfast and service the next day was fine. Hopefully, this was a rare situation. If I owned the hotel I would be embarrassed and concerned. By the way, one member of wait staff was excellent and the other seemed sullen.

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Convienant to Airport and Town

By

November 20, 2014

club

Great hotel near airport and public transportation

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one night in Phoenix

By

November 20, 2014

club

recommend that you ask for a room away from the airport, we heard aircraft most of the night.

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room

By

November 20, 2014

The room was excellant, quiet, clean and comfortable.

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