Rated 4.4 out of 5 by 10
Rated 5.0 out of 5.0 by Mary1973 Fantastic staff, service and overall value
My expectations were exceeded by the fresh new look of the hotel. The entire staff went out of their way to make sure my stay was enjoyable. I would recommend this establishment to anyone wishing to enjoy a relaxing stay in Phoenix.
February 24, 2014
Rated 5.0 out of 5.0 by GolfingBear Incredible Staff and Service!
The staff at the Crown Plaza were friendly, helpful, courteous, and went out of their way to make sure we were always comfortable and happy! Even with a little construction going on, the hotel seemed clean and quiet. Had just a couple of little issues, that were quickly resolved. Thanks again!
February 23, 2014
Rated 5.0 out of 5.0 by WW87 Great location, staff, value
I picked this location, despite the warnings about renovations, because of its proximity to the airport and light rail station.
I am very GLAD I did!
Other than looks, the renovation did not disturb me at all. My room was fully renovated as was the hall I was on. The staff is very helpful and friendly.
I am looking forward to returning to this location next year for the same conference, to see how the renovations went.
Also, the breakfast is one of the best I've had, anywhere. I highly recommend the chile relleno and the Huevos Rancheros. Excellent.
February 12, 2014