Crowne Plaza Phoenix Airport - PHX

Hotel Front Desk: 1-602-2737778

Hotel Fax: 1-602-2755616

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Phoenix Sky Harbor International (PHX)

- Distance from hotel: 1 MI/ 1.61 KM North l

- Complimentary shuttle available

- Take the 153 North (East Exit out of the airport). Turn left onto Washington and we are directly on the right hand side.

Bus transfer to area Amtrak Station

- Distance from hotel: 2 MI/ 3.22 KM West

- Complimentary shuttle available to airport to each terminal to catch connecting bus.


Phoenix Metro Light Rail

- Phoenix Metro Light Rail Station located directly in front of hotel.

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- Car Parking Available

- Valet Parking Available

- Complimentary covered valet parking for registered hotel guests. 8.50 dollars per day for non registered guests.

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Hotel Highlights

We are completing a $9 million renovation of the entire property to give us a sleek modern look with an inviting neutral palate. The guestrooms have been completed refreshed including new thermopane windows to reduce the impact of the Arizona summers. The lobby and public areas provide a warm welcoming spot to rest or visit, and the redesigned meeting space fits any function.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 260 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good Hotel


May 01, 2015


Good hotel. I wish there were more people at the pool. So I would have a reason to check out the pool area. Decent gym and very helpful staff.

Posted by HotelStaff
May 01, 2015
Thank you for your comments and feedback on your recent stay at the Crowne Plaza Phoenix Airport. When future travels bring you to the Phoenix area, we do hope you will return and spend some time at the pool. Thank you for choosing Crowne Plaza for your lodging needs.
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review of stay


April 30, 2015


comfortable, clean and close to airport with shuttle service and parking.

Posted by HotelStaff
May 01, 2015
Thank you for your comments and for choosing Crowne Plaza Phoenix Airport for your lodging needs.
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Terrible Problem Resolution


April 30, 2015

For anyone who travels a lot like I do, Crowne Plaza is one to avoid. The call center booked me here over 45 minutes away from what I clearly requested and verbally confirmed. Mistakes happen but both the hotel I requested and the one I got booked into would not assist in rectify their mistake. Their call center was useless and their guest services was closed. Even when I talked to guest services the next day, very little was done.

Posted by HotelStaff
May 01, 2015
First and foremost, we do extend a sincere apology for the challenges you experienced with our reservations team. The misunderstanding and booking at the wrong location has been addressed and additional training has been conducted. We do hope that you will consider stay at the Crowne Plaza brand in the future.
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Beautiful Clean and Comfortable


April 29, 2015


Very nice hotel, super clean, modern and got a great night of sleep. Friendly staff, great in hotel amenities available.

Posted by HotelStaff
April 30, 2015
Thank you for your comments! Its great to hear that you were able to enjoy the various amenities of the hotel as well as wake up rejuvenated in the morning. We look forward to seeing you again, soon!
Posted by HotelStaff
April 30, 2015
Thank you for the great feedback! We are super pleased to her that you enjoyed the hotel and the various amenities. It's great to wake up feeling rejuvenated in the morning. Thanks for choosing Crowne Plaza Phoenix Airport for your lodging needs.
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