Crowne Plaza Phoenix North

Hotel Front Desk: 1-602-9432341

Hotel Fax: 1-602-3718470

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Phoenix Sky Harbor International (PHX)

- Distance from hotel: 16 MI/ 25.75 KM North l

- Exit airport on I-10 West, Merge onto I-17 north via Exit 143A, exit at Peoria Ave, turn right onto Peoria Ave., turn left onto 25th ave, and an immediate left into hotel parking lot.

Deer Valley Airport (DVT)

- Distance from hotel: 8.5 MI/ 13.68 KM South l

- Exit airport on 7th Ave south, go onto the Loop 101 west, merge onto the I-17 south, exit at Peoria ave, turn left onto Peoria Ave, turn left at 25th Ave, and an immediate left into hotel parking lot.


Phoenix Light Rail

- Distance from hotel: 4 MI/ 6.44 KM South East

- Located 4 miles south of us outside of Christown Mall. Hotel provides complimentary shuttle to the light rail, based on availability.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Of all the hotels in north Phoenix, AZ, we're the only property with both an indoor pool and an outdoor pool. You can soak up some warm rays poolside or enjoy swimming laps even when it's raining.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 188 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good hotel


May 20, 2015

This is a good hotel. However, my final bill was inaccurate, which was hard to fix.

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Comfortable bed and great service


May 16, 2015


I am happy with stay at this hotel, accommodation, clean rooms, easy to come in and out of hotel.

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Comfortable bed with nice water fall view


May 14, 2015


GREAT!!!Pricing - location - view - food and drink.

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Second stay better than first but still sub par


May 12, 2015


My first stay was very disappointing. So disappointing that I cancelled about 10 stays that I had booked in advance to return to this property as it was in a very good location for work and family. I contacted the hotel via their website and writing the GM but never got a reply. I was on my way back to Phoenix and since it was closer to my route back into the city I decided to give it another chance since I was tired and didn’t want to drive any more.

This stay was better than the first but not up to the best Crowne Plaza has to offer. At least this time I wasn’t put in a super noisy room near the road. Biggest disappointment was the pool closed an hour earlier than posted so went to the outside pool which was still open. There the hot tub didn’t work and maintenance could never get it fixed while I was there. The one indoors was working fine but since the pool was closed I wasn’t able to use. The next morning went back to the pool before I was to leave and the indoor pool wasn’t open on time. So by the time they got it open at my behest I had to leave.

The room was clean and comfortable. Breakfast was very basic and lacking imagination. Maybe offer something in addition to the basic eggs and bacon. That would be a nice plus. While it wasn’t a bad place, I can’t say I would recommend and I likely won’t be back. I stay 250 nights a year in hotels on an average year and I have a good idea of what to expect.

Posted by CustomerCare
May 21, 2015
Dear Wavshrdr, Thank you for your review regarding your recent stay at Crowne Plaza Phoenix North. It is regrettable you were not satisfied with the service you received. We have sent you a private message to discuss your concern further. Sincerely, Orlando A. Case Manager IHGCare
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