Crowne Plaza Phoenix North

Hotel Front Desk: 1-602-9432341

Hotel Fax: 1-602-3718470

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Phoenix Sky Harbor International (PHX)

- Distance from hotel: 16 MI/ 25.75 KM North l

- Exit airport on I-10 West, Merge onto I-17 north via Exit 143A, exit at Peoria Ave, turn right onto Peoria Ave., turn left onto 25th ave, and an immediate left into hotel parking lot.

Deer Valley Airport (DVT)

- Distance from hotel: 8.5 MI/ 13.68 KM South l

- Exit airport on 7th Ave south, go onto the Loop 101 west, merge onto the I-17 south, exit at Peoria ave, turn left onto Peoria Ave, turn left at 25th Ave, and an immediate left into hotel parking lot.


Phoenix Light Rail

- Distance from hotel: 4 MI/ 6.44 KM South East

- Located 4 miles south of us outside of Christown Mall. Hotel provides complimentary shuttle to the light rail, based on availability.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Of all the hotels in north Phoenix, AZ, we're the only property with both an indoor pool and an outdoor pool. You can soak up some warm rays poolside or enjoy swimming laps even when it's raining.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 73 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



September 04, 2014

This is not a Crown Plaza, this hotel should be a Holiday Inn. I stayed 3 nights and did not have hot water in the shower all 3 days. I warned the front desk and she said she will have it checked and nothing happened. I was jumping and shivering in the shower while taking a little warm showers every morning. I am a priority club member almost 10 years and I am not after a 1 dollar water bottle but getting recognized at the check in is nice but this hotel did not even mention anything and when I tell the guy at the front desk that I am a member he looked at me like he heard it first time in his life. that strange pool in the middle of the hotel is weird and if anyone is in it it is noisy. there was a family in it with kids and of course kids were having fun I did not say anything but one hour I had to listen the screams while trying to watch something on the TV. I had a terrible breakfast at the restaurant. it is an other story I;ll save it for yelp :) but I left half of the terrible breakfast burrito on the plate and went to dunken donuts. positives are, room was clean, exercise room was clean and functional and wi-fi was fast. but I won't stay here again.

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Aug 30 - 31 2014


September 04, 2014

Place was clean. They had apparently just cleaned the hallway carpets as dryers were everywhere on the 4th floor hallway, rather odd to see, but nice to know the carpets were clean. Room was very nice, had a little balcony and a good view of Phoenix. I wish there had been a mini-fridge in the room. Bed was comfortable. Location of the hotel is nice, across the highway is a mall, Barnes

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Older Plaza Style Hotel


August 26, 2014

It's an older plaza style hotel - appears to be circa 1970's. Many things have seen updates over the years but some have not. A couple of things that really stood out badly to me were:

1. The pool in the enclosed courtyard - which on the surface seems like a nice amenity, the chlorine vapors when you open your room door to walk in the hallway knock you over. Very strong chlorine smell on the 4th Floor.

2. The shower was lukewarm at best with the valve turned all the way to "hot" and one morning the water was ice cold. I notified the front desk and the next day it was just lukewarm again.

3. The wired network on the desk had decent capability in the evening. The Wi-Fi was next to useless at peak time, as usual. Everyone getting on wifi with their phones.

Posted byHotelStaff
August 29, 2014
Dear AVEngineer, Thank you for sharing your recent experience here in Phoenix. I am so sorry that we were unable to provide you with the seamless service an IHG Rewards Club Gold member should expect. I would like the opportunity to restore your faith in our hotel and the Crowne Plaza brand. At your convenience, I can be reached at (602) 943-2341. Thank you again, Adam Stanchina General Manager
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Softball Stay


August 22, 2014

Good overall experience will stay there again. Nice pools inside and out, kids love it.

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