Crowne Plaza Phoenix North

Hotel Front Desk: 1-602-9432341

Hotel Fax: 1-602-3718470

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Phoenix Sky Harbor International (PHX)

- Distance from hotel: 16 MI/ 25.75 KM North l

- Exit airport on I-10 West, Merge onto I-17 north via Exit 143A, exit at Peoria Ave, turn right onto Peoria Ave., turn left onto 25th ave, and an immediate left into hotel parking lot.

Deer Valley Airport (DVT)

- Distance from hotel: 8.5 MI/ 13.68 KM South l

- Exit airport on 7th Ave south, go onto the Loop 101 west, merge onto the I-17 south, exit at Peoria ave, turn left onto Peoria Ave, turn left at 25th Ave, and an immediate left into hotel parking lot.


Phoenix Light Rail

- Distance from hotel: 4 MI/ 6.44 KM South East

- Located 4 miles south of us outside of Christown Mall. Hotel provides complimentary shuttle to the light rail, based on availability.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Of all the hotels in north Phoenix, AZ, we're the only property with both an indoor pool and an outdoor pool. You can soak up some warm rays poolside or enjoy swimming laps even when it's raining.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 110 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Staff


December 16, 2014


Excellent and attentive staff. Great value for money.

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Mostly pretty good, Excellent staff


December 15, 2014


Excellent friendly and helpful desk receptionist people. Our room was pretty nice but a few things could be improved.

- One of the electrical outlets next to the bed was messed up so you could only plug in one thing, not two.

- The lobby cleaning lady just did too much loud vacuuming when guests were nearby and trying to relax. I think they should get a less noisy vacuum cleaner and instruct this lady not to vacuum when everything is already clean and nearby people will be bothered by the noise.

- The indoor hot tub should have been hotter.

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Don't come between seasons


December 09, 2014


We went because the kids wanted to swim & they had an indoor pool. That worked.
They have water cool & heat. You only get one or the other. Our room was freezing . They brought us a space heater but it didn't work.
We paid the extra for the buffet. That was a mistake. French toast tasted like it had jelly on one corner. Coffee cups all had spilled coffee on them. Watched the waitress take an open cream cup off a dirty table and give it to someone else.
They have repainted and spruced up a little. That was good.
Their staff needs training and oversight.
They need to upgrade heating and cooling in all the rooms.
I really had that cheap motel feeling while I was there.
They got me on the price and the name.
Warning: Don't be fooled!

Posted byHotelStaff
December 13, 2014
PJohnDude, Thank you for sharing your experience with our hotel. Please accept my sincerest apologies for not meeting your expectations during your stay. Rest assured that your comments will be used to allow us to identify areas of improvement and make appropriate changes. I hope that you will give us one more chance in the future to show you that we can deliver excellent service and excellent accommodations. Bryan Fish General Manager
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Okay stay


December 05, 2014


The front desk staff was GREAT.
The room was good.
Noise in room from highway behind room. Don't get room on that side.
Breakfast was not good. Eat off-site.

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