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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 558 reviews
88%
Recommend This Property

Ratings Breakdown

558reviews

  • 5 Stars
    344
  • 4 Stars
    122
  • 3 Stars
    54
  • 2 Stars
    30
  • 1 Stars
    8

Great location and Hotel.

By

2016 七月 06

club

Once renos are done this will be a perfect hotel. Surrounded by shopping malls and restaurants. Close to transit.

Complete overhaul being done so by the time you are visiting It should be done. We were there June 24th for 5 nights and it was full steam ahead on the last floor it sounded and looked like.

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crowne plaza

By

2016 七月 03

club

the staff go out of there way to make you feel like family the manager, are really the best, wait staff very great housekeeping very good over all they are all doing a great job new lobby was great the wine tasting was fun They GO ALL OUT VERY NICE JOB'

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Adequate for our needs

By

2016 七月 03

club

We held a mini-family reunion here. The hotel is conveniently located if you have business or family in the South Hills area (as we did). The "T" stop across the street also makes it easy to travel to downtown Pittsburgh.

The hotel itself has no particular charm....it's built in 1960s concrete-bunker style, has small windows and blah decor; but is reasonably comfortable.

The hotel ought to have lighting in each room's entryway (there's a light switch just inside the door that doesn't seem to do anything; is that even code-compliant?) and should have a towel bar, or two, in the bathroom to supplement the one measly hook.

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Hotel Staff

By

2016 七月 03

platinumelite

I just want to thank Emily, John and Eric for making my stay pleasant. See you all soon.
The remodel looks great!

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Pittsburg South

By

2016 六月 28

club

Shame there isn't more hotels in the area to give the Cowne Plaza competition. Do yourself a favor even if you have to travel farther and put up with traffic find another hotel!

Posted byHotelStaff
2016 六月 29
Dear Tarheel54; We are sorry to see that you did not have the positive experience you should expect at our hotel. Please contact me directly if there is anything specific we could have done to improve your stay. We typically receive positive feedback on our hotel and our service staff, and we apologize for falling short with your stay. Sincerely, Bill E
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convenient location

By

2016 六月 28

club

Enjoyed the convenience of the site. Also the food was excellent and the service was superb. Parking area was more than adequate, nicely landscaped. Really met my needs for the weekend.

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Normal Hotel

By

2016 六月 27

club

It was descent and got the job done. Pricey because it's in the suburbs.

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Clean Hotel

By

2016 六月 27

club

Good Clean Hotel. Staff is very friendly and accommodating.

Posted byHotelStaff
2016 六月 29
Dear Jeff0361, Thank you for the positive comments on our hotel. It is great to see that our staff took great care of you! We would welcome the opportunity to serve you again should your travels bring you back this way. Best Regards, Bill E
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A great hotel and location

By

2016 六月 24

Perfect stay. Clean, safe, recently remodeled. I will be back.

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Highly recommend entire Mt Lebanon area

By

2016 六月 23

club

Exceptional staff and very good food. The restaurant and lobby are very modern and the decor is pleasant.

Posted byHotelStaff
2016 六月 23
Dear Timbo210; We are happy to see that you enjoyed our restaurant and our service staff. The renovation is bringing rave reviews. Our location is ideal for many reasons, and it's great to know that you would recommend us! Best Regards, Bill E
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Convienent location and comfortable

By

2016 六月 23

club

The room was larger than expected which was nice. Bathroom was a tight squeeze. It was nice to have a pool but it is older and pretty small. The renovations seem nice but nothing too extraordinary.

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Great Customer Service

By

2016 六月 17

club

The best asset this hotel has is the staff. They are very professional and helpful. The hotel itself was nice and clean. Beds are comfortable.

Posted byHotelStaff
2016 六月 20
Dear Dirk2; Thank you so much for the positive comments and the Five Star Review! We are really happy to see that you had such a great experience. We'd welcome the opportunity to serve you again whenever you return to the area. Best Regards, Bill E
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