Crowne Plaza Pittsburgh South

Hotel Front Desk: 1-412-8335300

Hotel Fax: 1-412-8318539

Hotel Email: scott.p@prosperahospitality.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Pittsburgh International Airport (PIT)

- Distance from hotel: 20 MI/ 32.19 KM South East l

- Take I-376 East towards Pittsburgh. Exit onto I-79 S. Take Exit 55. Turn right onto SR-50. Left onto Vanadium Rd. Right onto Bower Hill Rd. Left onto Painters Run. Rt onto Washington Rd. 3rd light, left onto Ft. Couch Rd. Hotel on left.

Train
Amtrack

- Distance from hotel: 8 MI/ 12.87 KM North

- RIGHT onto WASHINGTON RD. SLIGHT LEFT onto US-19. RIGHT onto BEVERLY RD. LEFT onto MCFARLAND RD. Follow US-19. Merge onto I-376 E which becomes I-279 N. BLVD OF ALLIES/LIBERTY AVE exit. Follow Liberty Ave to Amtrack Station on RIGHT.

Subway

PORT AUTHORITY- SOUTH HILLS VILLAGE

- Distance from hotel: 0.3 MI/ 0.48 KM East

- FROM HOTEL TAKE LEFT ONTO FORT COUCH AT SECOND LIGHT TAKE RIGHT, STATION AND PARKING GARAGE ARE ON LEFT

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is free large lot directly in front of the building

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Hotel Highlights

Other hotels in Pittsburgh, PA can’t compete with our variety of deluxe features. Guests receive such perks as free Wi-Fi, high-definition flat screen TVs and Sleep Advantage® amenities. We also have an on-site restaurant, PJ's Grille and Bar, and upscale suites, which have fully-equipped kitchenettes and separate elevators and entryways for more privacy.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 314 reviews
86%
Recommend This Property
Read All Reviews

Ratings Breakdown

314reviews

  • 5 Stars
    175
  • 4 Stars
    79
  • 3 Stars
    35
  • 2 Stars
    21
  • 1 Stars
    4

Noise Out in Hallways

By

March 05, 2015

club

There was a large group of high school age kids in the hotel. They were up past 11:00pm, running in the halls and talking loudly. They banged on walls and even tried to get into our room by trying the door. This was not pleasant.

Also, there were no "nightlights" in the bathroom. We had small children with us and had to leave a bright light on.

Also there were few additional electrical outlets visible in the room for curling irons, shavers etc. while someone else was in the bathroom.

Other than that it was ok.

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I had some issues from your front desk.

By

March 05, 2015

club

I was comfortable, however, I experienced
A little rudeness ftom front desk clerk.

For instance, a female operator said
You Are Welcone wi
ithout me saying Thank you. That id not professional.
She is an employee and I am paying for the hotel stau.

A desk clerk was hesitant on giving me new key w e hen I
Extended my stay which
Is abnormal for crown plaza stays.

I was asked to return my old key
s but I wanted it as a
Souvenir as always. A clerk said those keys are not cheap.

I was denied giving me a bottle of water even with membership w
IHS.

After complaning, I got compensated a free drink and an apology
And I extended my stay.

I hear
lots of banging noise from prople above me in tge morning s nd around 11pm.

Overall, it is in a convenient locations and
After all I am
comfortable now. Front desjs is ok now. Hopefully. I am,hete
Till Sunday.

Posted by HotelStaff
March 05, 2015
Dear New Yorker19; Thank you for telling us about your experience. Your comments are a bit surprising to me. Typically we get very positive feedback on our staff, and in particular our front desk team. Knowing our front desk staff, I would have assumed that they were joking when they said the keys weren't cheap. Our staff is typically very service oriented and attentive to our guests. We are really sorry to have let you down. Please contact me directly if I may assist in any way. Thank you for choosing our hotel for you trip to Pittsburgh! Best Regards, Bill E
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Not a Crowne Plaza, more of a Holiday Inn

By

March 03, 2015

platinumelite

No concierge lounge, so no appetizer and breakfast for those who are frequent enough qualifiers. The HVAC system was really noisy (squealed like a worn bearing in the fan). Was hoping to catch the hockey game on NBC Sports, which is on the channel listing, but no signal. Ice machine was down on my floor, and the floor above.

Posted by HotelStaff
March 03, 2015
Dear errol1; We appreciate your candid feedback on your recent visit. I have spoken with our director of engineering regarding the items you have noted. We have fixed the HVAC unit in your room since you checked out. The ice machines are awaiting parts to repair them and we hope to have them operating again in the near future. The issue with the NBC Sports Channel was due to a problem with Comcast. A piece of their digital cable equipment was malfunctioning. They have identified the problem and it is now back up and running, and we do have the NBC Sports Channel. We are truly sorry that we did not meet your expectations. We would welcome the opportunity to serve you again if your travels bring you back this. We will make sure that your next experience is exceptional. Thanks again for telling us about your stay. We do value the feedback! If there is anything I may do to assist you, please feel free to contact me directly. Best Regards, Bill E
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Pleasant stay

By

February 26, 2015

club

We stayed at the Crowne Plaza with our church when we were in the area for a tournament. Very nice hotel.

Posted by HotelStaff
February 26, 2015
Dear HMMOU; Thank you for sharing the positive experience you had at our hotel last weekend. We do pay close attention to the feedback our guests provide. It helps us to identify areas in which we may improve, and, as importantly, it helps us to acknowledge when our staff provides exemplary service. We would be delighted to serve you again next time you are in town! Best Regards, Bill E
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