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Rated 3.6 out of 5 by 100 reviewers.
Rated 2.0 out of 5.0 by Business Stay- not too great uncomfortable bed and pillows, pillows were the tiny size of throw pillows and were very lumpy...only able to get two hours of sleep as a result. Also an annoying continuous sound throughout the night seeming to come from the a/c system or something. Series of bad smells throughout the hotel, the parking garage was kind of scary, dark and a lot of hanging/ peeling paint. But worst of all, 3 weeks later I still have an extra $124 holding charge on my credit card (personal) that the hotel assured me that they would take care of. July 24, 2014
Rated 5.0 out of 5.0 by Great location and amenities The hotel was very attractive and provided easy access to Pittsfield and the surrounding areas. The entrance, lobby and pool areas were inviting, and our king bed room was very comfortable. We had a wonderful dinner in the restaurant and bar area. We would definitely stay here again and recommend it to friends. A couple of constructive comments: the garage area definitely needs a new coat of paint. The peeling paint gives one a very poor initial impression which, fortunately, ends once you get into the hotel. The elevator carpeting should be changed and/or cleaned more often as it also gives a slightly negative feeling even though the lobby, halls and rooms are all well maintained. Lastly, the staff at the desk should more consistently provide a greeting to guests as they come into the hotel - this would also help us feel more secure knowing the front desk was watching who came in. July 23, 2014
Rated 4.0 out of 5.0 by Pittsfield stay This hotel has the most uncomfortable pillows to sleep on than any other Crowne Plaza I stay at. July 21, 2014
Rated 5.0 out of 5.0 by Road Scholar Visit Stayed at hotel with Road Scholar tour. We stayed an extra night after the trip ended. I would recommend this hotel as it was conveniently located July 20, 2014
Rated 2.0 out of 5.0 by Crazy Cook Cook had meltdown in hotel bar because he wanted to go home and there were still customers left who wanted to order. VERY negative experience July 14, 2014
Rated 5.0 out of 5.0 by Convenient location and excellent pool This hotel is extremely convenient for anyone wishing to stay in Pittsfield as it is within easy walking distance of most restaurants, theaters and other attractions. I particularly enjoy the whirlpool and swimming pool, which is relatively large compared to most hotels. My only suggestion would be to open the pool earlier in the morning than 8:00 for people who like to swim before work, however my requests to the front desk staff to open it at 5:30 have always been met, so there is no complaint. I also appreciate how the restaurant and bar stay open late, which offers an added benefit when I arrive late in the evening or just wish to have a nightcap before retiring. I have also found the hotel staff which includes everyone from the front desk, restaurant/bar and maintenance to be extremely helpful, friendly and eager to please. In general I enjoy staying at the Crowne Plaza Pittsfield and hope to remain a frequent guest for many more years to come. July 13, 2014
Rated 1.0 out of 5.0 by Room and hotel condition The beds were very comfortable and room temperature good. The bathroom was not very nice, towels small and not enough provided. Not enough toiletries provided. The shower curtain had a mildew odor. The vending and ice only on one floor and very inconvenient. The vending machine for snacks did not work. The rate for this hotel was very expensive for what the value was. July 10, 2014
Rated 3.0 out of 5.0 by Issues Very tacky to charge for mini fridge. Gym is small poorly ventilated . Treadmills have no input for headset to TV. Requires TV to blast in order to hear over machinery- unfortunately remote went AWOL. July 9, 2014
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