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Rated 3.7 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 wifi / fridge You need better wifi. On the upper floors the signal is not very good. Additionally in the evenings during peak hours it was impossible to get log into the wifi network through the login website provided. Last you bathrooms seem a little out of date, the sink counter is very low and made for someone who is 5 foot nothing. Last I had to ask for a fridge for the room. The first staff member said he doubt there were any left and didn’t bother checking. I checked back the next day with a different staff member and she was more helpful in getting me a fridge. No a days what hotels do not have fridges in all of their rooms? July 29, 2014
Rated 4.0 out of 5.0 by Quiet and the room was clean. Stay was pleasant. Hotel Bar area was good. Never used the pool or fitness centre. $6 for parking seems unnecessary. Having to swipe in and out of the parking lot never caused any problem for me, but I can see how it could have for some. Hotel is a good location. Lots of great places to eat in the area around hotel. Never ate at the hotel, breakfast simply too expensive and would have been nice to be included in the price of the room. July 28, 2014
Rated 5.0 out of 5.0 by comfortable large room Nice spacious room. Clean hotel, better value compared with others in the area. July 26, 2014
Rated 2.0 out of 5.0 by Business Stay- not too great uncomfortable bed and pillows, pillows were the tiny size of throw pillows and were very lumpy...only able to get two hours of sleep as a result. Also an annoying continuous sound throughout the night seeming to come from the a/c system or something. Series of bad smells throughout the hotel, the parking garage was kind of scary, dark and a lot of hanging/ peeling paint. But worst of all, 3 weeks later I still have an extra $124 holding charge on my credit card (personal) that the hotel assured me that they would take care of. July 24, 2014
Rated 5.0 out of 5.0 by Great location and amenities The hotel was very attractive and provided easy access to Pittsfield and the surrounding areas. The entrance, lobby and pool areas were inviting, and our king bed room was very comfortable. We had a wonderful dinner in the restaurant and bar area. We would definitely stay here again and recommend it to friends. A couple of constructive comments: the garage area definitely needs a new coat of paint. The peeling paint gives one a very poor initial impression which, fortunately, ends once you get into the hotel. The elevator carpeting should be changed and/or cleaned more often as it also gives a slightly negative feeling even though the lobby, halls and rooms are all well maintained. Lastly, the staff at the desk should more consistently provide a greeting to guests as they come into the hotel - this would also help us feel more secure knowing the front desk was watching who came in. July 23, 2014
Rated 4.0 out of 5.0 by Pittsfield stay This hotel has the most uncomfortable pillows to sleep on than any other Crowne Plaza I stay at. July 21, 2014
Rated 5.0 out of 5.0 by Road Scholar Visit Stayed at hotel with Road Scholar tour. We stayed an extra night after the trip ended. I would recommend this hotel as it was conveniently located July 20, 2014
Rated 2.0 out of 5.0 by Crazy Cook Cook had meltdown in hotel bar because he wanted to go home and there were still customers left who wanted to order. VERY negative experience July 14, 2014
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