Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email: crplaza@berkshirenet.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Albany International Airport (ALB)

- Distance from hotel: 55 MI/ 88.51 KM East l

- Head SE on Albany Shaker Rd Turn left at Henry Johnson Blvd Slight right onto I90 E Follow signs for Interstate 90 E Take exit 11E Nassau US20 E Turn left onto Rte 7 North Take a left onto West St Take left into Entrance Arrive at the Crowne Plaza Hotel

Bradley Int'l (BDL)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take the I-91 S ramp to Hartford. Merge onto I91 N. Take exit 14 toward I90. Pike ramp to BostonAlbany Ny. Take exit 2 merge onto US20 W toward Lee and Pittsfield. Continue onto Rt 20 and 7, at the traffic circletake left onto West St. Hotel Entrance on left

Train
Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 6.00 USD

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 231 reviews
82%
Recommend This Property
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Ratings Breakdown

231reviews

  • 5 Stars
    106
  • 4 Stars
    61
  • 3 Stars
    41
  • 2 Stars
    13
  • 1 Stars
    10

Dated and dingy

By

May 22, 2015

club

This hotel does not belong under the Crown Plaza name. It's very dated. The towels feel like sandpaper and are dingy from age. The hallways on every floor smell and are so dimly lit it's creepy. The blackout curtains don't close (this seems to be the trend in business hotels now, though).

The attached garage is probably condemned but they keep using it. Most of it is blocked with ratty old yellow tape and beat up cones. There are chunks of concrete falling from the ceilings. A pipe (smells like sewer pipe but may just be a large drain) is leaking in another area. There is no construction going on to repair it. And they charge $6 to park in this monstrosity.

Posted by HotelStaff
May 23, 2015
Dear BlueL, Thank you for taking the time to provide feedback about your stay. I am sorry the accommodations did not meet your needs. We are continuously striving to improve our product and services and your observations will certainly be addressed. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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GOOG HELP

By

May 20, 2015

club

I FEEL SORRY FOR THE STAFF TO WORK IN A OUTDATED FACILITY WHICH SHOULD BE CLOSED AND SHOW CURRENT PICTURES OF THE HOTEL ON YOUR WEBSITE

Posted by HotelStaff
May 23, 2015
Dear AtlanticTinMan, Thank you for taking the time to provide feedback about your experience. I am sorry the accommodations did not meet your needs. We are continuously striving to improve our product and services. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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Crowne Plaza Pittsfield

By

May 19, 2015

platinumelite

The parking garage sets a poor first impression for this property. It is run down and in need of repairs. The lobby was very clean and staff very attentive. The rooms were clean but somewhat dated.

Posted by HotelStaff
May 20, 2015
Dear Scubaian, Thank you for your comments. I am sorry the garage was under repair during your visit, but. we will continue to make repairs as needed. I am glad you found our staff accommodating. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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Room was comfotable

By

May 15, 2015

Room and service was great. The small gym needs some updates.

Posted by HotelStaff
May 18, 2015
Dear Shjh, Thank you for your comments.We are glad you enjoyed the accommodations. We do have plans to update our fitness center to comply with the new Crowne Plaza standards in the near future. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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