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Rated 3.7 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and good service Good value very clean great breakfast with Omelet station. Friendly bar and good wine good parking and ease of getting in and out of the parking garage. Friendly and knowledgable staff. August 14, 2014
Rated 3.0 out of 5.0 Average hotel I would not recommend this hotel as it is very basic. August 11, 2014
Rated 5.0 out of 5.0 by Very good hotel Good hotel, very clean with a good brunch on Sunday. August 7, 2014
Rated 3.0 out of 5.0 by Why pay for parking An additional fee for parking was exploitive and unnecessary. Especially when you have to add as much as 10 minutes to your travel time to exit the parking lot transversing back and forth. August 6, 2014
Rated 5.0 out of 5.0 by Great food, pool area and location! Stayed here for two nights with my family and all had a good time. The food was very good and the pool area was relaxing at night! Cannot beat the location since it's in the heart of everything and easy for walking and driving to places. The hotel shows it's age in some ways, but has a ton of charm as well. I was nervous before going when I read about the parking garage which is old and run down but not as bad as I thought. Overall is a nice hotel for price. August 4, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable Definitely provided a clean, comfortable room. No in-room fridge here, and ice is on an entirely different floor. Breakfast was pricey considering the quality. Clean, comfortable, quiet and free morning paper. August 4, 2014
Rated 4.0 out of 5.0 by Great breakfast and nice facilities Enjoyed our stay here: we used the restaurant, pool and breakfast buffet. The buffet was delicious and included with our room rate. The pool facility was great and our 3 year old really enjoyed it. The only thing that wasn't great was the restaurant menu (in my opinion), and the restaurant staff weren't very good: I ordered take out, they said 15-20 min, it was over 30 and they didn't check in with me while I stood there the extra 15 min ( I had to ask them when it would be ready). Restaurant food was just ok when we finally got it. I would go back here: breakfast buffet was great, as was the staff there! August 3, 2014
Rated 4.0 out of 5.0 by Centrally located, excellent service We found the staff at the hotel and in the restaurant to be exceptionally friendly and helpful. The room was clean though rather small. This is a resort area, and there are no bargains to be found in hotels, especially on the weekend, and the Crowne Plaza is certainly not inexpensive. But it's a good facility with good staff and its location makes it a reasonable choice for people who want a location that gives them easy access to attractions from Williamstown in the north to Lenox and Great Barrington in the south. July 31, 2014
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