Rated 4.0 out of 5 by 15
Rated 3.0 out of 5.0 by DanaN Great bang for the buck
Hotel lobby is nice, rooms are dated. Not sure where the alleged "renovations" took place but they were not in the guest rooms. Food was surprisingly good at the restaurants. No fridge which was a bummer. Not a lot of drawer space either. Pool was warm and fun for the kids. Hotel is close to many good restaurants and 20 minutes from J Peak. One caveat, they tried to charge us (and several others) more for our rooms then the rates at which we booked. Make sure you check and bring your reservation confirmation.
The ski package cannot be beat for the value.
January 7, 2013
Rated 4.0 out of 5.0 by colombo Parking
Expected free parking ! Pool and the Sauna was fun !
B'fast was good .
December 7, 2012
Rated 5.0 out of 5.0 by IamIMU Crown Pittsfield, MA
I love this facility. Personnel are pleasant and eager to assist the customer. The bar is fun and the food here at the hotel is sneaky good!
October 29, 2012
Rated 4.0 out of 5.0 by Ciarrrai Business Amenities
Great location, nice facility, Internet access - needed for business purposes - not heroic, in fact, annoying at times.
October 16, 2012
Rated 5.0 out of 5.0 by jimimak Poolside rooms great!
These poolside rooms are great for swimming and then being right near your room. The pool was so warm and nice. The jacuzzi was almost a little too hot. The towel man kept us nicely with demand with constant re-stocking.
The staff at desk was very nice. They gave us free breakfast coupons and parking because of platinum status and because pool was closed for a private party for awhile when we wanted to go there with our grandchildren.
The dinner was very good--my steak was delicous, and my wife's chicken marsala also, my salad was huge--enough for both of us. I would bring back the baked half-chicken I think it was, cause I heard that was great. Breakfast was very good.
The reception area on the first floor for bridal parties etc. is very elegant and beautiful, didn't look in the reception rooms as such. I would receommend brides consider it.
This is much better than the other two Crowne Plazas I have visited in my state.
October 14, 2012
Rated 1.0 out of 5.0 by MsRamos Burned pizza, turds behind the coach, and a pain in the neck!
Unfortunately my stay was terrible!!!
I booked the pizza package and the pizza was not only 50min late from the requested delivery time, 3/4ths of it was also burned (charcoal black) and the toppings were also overcooked. It was barely eatable.
When I was polishing my nails at the edge of the bed I discovered there were two small dried up brown objects behind the coach. I was mortified to think that there was actually feces in my room!! I left a note for houskeeping that said "GROSS" with an arrow pointing to the feces like objects so that they might clean them up.
To top it off, the bed and pillows were very uncomfortable- I woke up with a stiff and sore neck ; (
I was so disgusted by these things I didn't even want to talk to the manager because they obviously didn't know HOW to manage their staff or check on the cleanliness of the room.
Based on this one very disgusting experience at Crowne Plaza I will never stay there again! I have to travel for work in MA and I will recommend that no one stay at this hotel!
October 7, 2012
Rated 3.0 out of 5.0 by AT1234 Basic hotel that needs updating
Average hotel with basic ammenities.
Decent location walking distance from restaurants. Hotel needs updating....
October 6, 2012