Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Albany International Airport (ALB)

- Distance from hotel: 55 MI/ 88.51 KM East l

- Head SE on Albany Shaker Rd Turn left at Henry Johnson Blvd Slight right onto I90 E Follow signs for Interstate 90 E Take exit 11E Nassau US20 E Turn left onto Rte 7 North Take a left onto West St Take left into Entrance Arrive at the Crowne Plaza Hotel

Bradley Int'l (BDL)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take the I-91 S ramp to Hartford. Merge onto I91 N. Take exit 14 toward I90. Pike ramp to BostonAlbany Ny. Take exit 2 merge onto US20 W toward Lee and Pittsfield. Continue onto Rt 20 and 7, at the traffic circletake left onto West St. Hotel Entrance on left

Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

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- Car Parking Available

- Self-Parking Fee: 6.00 USD

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Hotel Highlights

Our hotel's location in the Berkshires allows Massachusetts visitors to make the most of their time in New England. Culturally engaging experiences await, like performances at Tanglewood Music Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 141 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Freshening Will Take This Place Back to Five Stars


September 27, 2014

My sincerest compliments to all the staff, from the restaurant to the front desk to the housemen. Food was also good-my burger was well-cooked, flavorful, and my fresser omelet was delicious (compliments to the Chef, I wanna say his name is Rob, but I can't be sure.) The hotel is also quite convenient to everything in Downtown Pittsfield.
I have two qualms.
1. I came on Wednesday having been informed there was karaoke. I was informed at check-in that was not so. Karaoke in a hotel bar is a great idea-you can drink and then crash out upstairs. I was really looking forward to that.
2. I think the hotel needs an interior freshening to be a more modern Crowne Plaza property. This is the fourth Crowne Plaza I've stayed at. The other three had significantly more modern decor. That's not to say that the room was uncomfortable. But, a renovation could be warranted to make this hotel competitive again. My compliments for finding the classic sleep kit, it wasn't quite what I wanted but I appreciate the effort-I was hoping for the spa-like sleep kit with the spray and lotion. Inter-related, the parking garage is hard to navigate, and could use some improved signage to get to and from the hotel.

Posted byHotelStaff
September 29, 2014
Dear LawTravels4, Thank you for letting us know about your visit. All of your valuable feedback will be used to help us make future improvements. I am glad you enjoyed our restaurant and will certainly pass your comments along to our Chef. Thanks for staying with us. Sincerely, Chuck Burnick General Manager
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Great stay in the Berkshires


September 26, 2014


Then staff was very friendly and helpful with good rooms and breakfast, The waitress gave us a great tip on visiting Mt. Greylock nearby whch is the highest point in Mass. On a clear day we had a great view plus an interesting visitor center and a classic lodge for lunch at the top.

Posted byHotelStaff
September 29, 2014
Dear THS Alum, I am happy you enjoyed your stay. Thank you for choosing us. Sincerely, Chuck Burnick General Manager
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Crowne Plaza Pittsfield


September 24, 2014


Hotel is OK. Most of the staff was friendly. I only had an issue with the check in. It seemed as if they were doing me a favor. Every thing else was fine.

Posted byHotelStaff
September 29, 2014
Dear KN75, I am sorry you were not provided the type of greeting you deserved at check in. We know you have many choices for lodging and certainly appreciate you choosing us. Sincerely, Chuck Burnick General Manager
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Staff was great


September 20, 2014


We had a nice time at the hotel, however we found the appearance to be less than average.
The lighting could be a bit brighter and maybe a new coat of paint. Updated furniture would help. Staff was great.

Posted byHotelStaff
September 29, 2014
Dear Peter 12756, Thank you for your comments. Your feedback is important to us, and will help us to improve our product in the future. Thanks for staying with us. Sincerely, Chuck Burnick General Manager
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