Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Albany International Airport (ALB)

- Distance from hotel: 55 MI/ 88.51 KM East l

- Head SE on Albany Shaker Rd Turn left at Henry Johnson Blvd Slight right onto I90 E Follow signs for Interstate 90 E Take exit 11E Nassau US20 E Turn left onto Rte 7 North Take a left onto West St Take left into Entrance Arrive at the Crowne Plaza Hotel

Bradley Int'l (BDL)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take the I-91 S ramp to Hartford. Merge onto I91 N. Take exit 14 toward I90. Pike ramp to BostonAlbany Ny. Take exit 2 merge onto US20 W toward Lee and Pittsfield. Continue onto Rt 20 and 7, at the traffic circletake left onto West St. Hotel Entrance on left

Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

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- Car Parking Available

- Self-Parking Fee: 6.00 USD

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Hotel Highlights

Our hotel's location in the Berkshires allows Massachusetts visitors to make the most of their time in New England. Culturally engaging experiences await, like performances at Tanglewood Music Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 166 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nice, but not as nice as I normal think of when at a Crown Plaza


October 28, 2014


The staff were welcoming, the rooms were clean. The hotel is a bit out dated, looks like it hasn't been updated since the 80's.

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Nice hotel in need of updates


October 28, 2014

The rooms are not insulated enough from sound in the hallway, elevator, and nearby rooms. You will hear everything within a 3 room radius it seems.

The fitness center is in need of some newer equipment, but did offer a decent amount of equipment types.

The overall ambiance of the hotel is attempting to seem upscale, but the property is in need of some updates for sure.

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Great Pool.


October 28, 2014


Loved swimming laps in the morning. The pool area was very nice.

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October 26, 2014


nice hotel but with mixed management instructions

I ask for a room near pool; i get top floor far corner

sometimes breakfast is included, next time not

sometime parking is free, not always

Posted byHotelStaff
October 28, 2014
Dear ffred123. Thank you for taking the time to provide feedback about your stay. I am sorry there have been some inconsistencies with our policies in the past. Please feel free to contact me directly during your next visit and I will address any concerns before you leave us. Sincerely, Chuck Burnick General Manager
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