Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Albany International Airport (ALB)

- Distance from hotel: 55 MI/ 88.51 KM East l

- Head SE on Albany Shaker Rd Turn left at Henry Johnson Blvd Slight right onto I90 E Follow signs for Interstate 90 E Take exit 11E Nassau US20 E Turn left onto Rte 7 North Take a left onto West St Take left into Entrance Arrive at the Crowne Plaza Hotel

Bradley Int'l (BDL)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take the I-91 S ramp to Hartford. Merge onto I91 N. Take exit 14 toward I90. Pike ramp to BostonAlbany Ny. Take exit 2 merge onto US20 W toward Lee and Pittsfield. Continue onto Rt 20 and 7, at the traffic circletake left onto West St. Hotel Entrance on left

Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

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- Car Parking Available

- Self-Parking Fee: 6.00 USD

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel's location in the Berkshires allows Massachusetts visitors to make the most of their time in New England. Culturally engaging experiences await, like performances at Tanglewood Music Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 157 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Friendly staff


October 20, 2014

The staff is always friendly on my visits. The parking deck needs fixed.

Posted byHotelStaff
October 23, 2014
Dear No Name Please, Thank you for taking the time to let us know about your visit. I will be sure to pass your comments along to our staff . More upgrades are planned for the garage in the future, and should help to meet your parking needs. Sincerely, Chuck Burnick General Manager
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Pet Friendly!


October 19, 2014


Staff was great. Everyone welcomed us and admired our dog, even gave her treats. Room was nice and clean with very comfortable bed with nice linens. TV was good. Spacious room allowed plenty of space to set up dog kennel. Wifi wouldn't work and IT person was sent right up to take care of it. It was fine until I stopped using it and came back to it later. At that point, It didn't work, but I didn't ask for help again. Possible outlets for electronic chargers are in poor locations (floor/bathroom). No outlet for coffee pot except floor or bathroom (yuck!). Bathroom counters very low. Hallways quite dark. Did not receive wake-up call. Food (room service dinner and breakfast buffet) was good. However, website menu and in house menu were not the same. I had planned my dinner and was disappointed that I could not get what I planned to have for dinner. Hotel is in a great downtown location and has many good points. However, more attention needs to be paid to some of the details.

Posted byHotelStaff
October 21, 2014
Dear Berkshire Girl, Thank you for all the valuable feedback. I am sorry you encountered some issues during your stay and thank you for bringing them to our attention so we can continue to improve. Please try us again. Sincerely, Chuck Burnick General Manager
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Best Ever Stay


October 16, 2014


We had a terrific stay here. We were in town for a wedding, and this was great also.
Thank You All.

Posted byHotelStaff
October 20, 2014
Dear DonMarie, Thanks for the great comments. It was our pleasure. Thank you. Sincerely, Chuck Burnick General Manager
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Nothing special, no problems


October 15, 2014


We wanted a hotel to sleep at an little more, so we certainly got what we needed! Very friendly staff. Bar area is pretty depressing looking, but the people were great.

Posted byHotelStaff
October 20, 2014
Dear Joe111111111, Thank you for letting us know about your stay. We are always looking for ways to improve and your comments will assist us with future upgrades. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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