Crowne Plaza Pittsfield-Berkshires

Hotel Front Desk: 1-413-4992000

Hotel Fax: 1-413-4420449

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Albany International Airport (ALB)

- Distance from hotel: 55 MI/ 88.51 KM East l

- Head SE on Albany Shaker Rd Turn left at Henry Johnson Blvd Slight right onto I90 E Follow signs for Interstate 90 E Take exit 11E Nassau US20 E Turn left onto Rte 7 North Take a left onto West St Take left into Entrance Arrive at the Crowne Plaza Hotel

Bradley Int'l (BDL)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take the I-91 S ramp to Hartford. Merge onto I91 N. Take exit 14 toward I90. Pike ramp to BostonAlbany Ny. Take exit 2 merge onto US20 W toward Lee and Pittsfield. Continue onto Rt 20 and 7, at the traffic circletake left onto West St. Hotel Entrance on left

Pittsfield Train Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take right out of entrance Left onto Rt 7 N Train Station on Left/Columbus Ave

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- Car Parking Available

- Self-Parking Fee: 6.00 USD

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Hotel Highlights

Our hotel's location in the Berkshires allows Massachusetts visitors to make the most of their time in New England. Culturally engaging experiences await, like performances at Tanglewood Music Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 180 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
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  • 2 Stars
  • 1 Stars



December 19, 2014


all is great execpt for ice cubes needs to try be on every other floor...

instead of bottom of the hotel


Posted byHotelStaff
December 22, 2014
Dear Humble Joe, Thank you for your comments. I am glad that overall you enjoyed your stay with us. As for the ice situation ,I know it may be hard to believe, but there really is no easy way to add ice machines to the other floors. I am sorry it is not as convenient as it should be and assure you we will try to address it during the next renovation. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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Crowne Plaza Pittsfield-Berkshires


December 16, 2014

Overall the hotel was nice. The breakfast was excellent and the bar was pretty good as far as hotel bards go. The hotel appears to be well maintained but it needs some updating to be on par with other Crowne Plaza hotels.

Posted byHotelStaff
December 17, 2014
Dear 12321412121, Thank you for your comments. We are constantly striving to improve our products and services and feedback like yours will help us do that. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
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Add Microwave to room and move coffee maker out of the bathroom.


December 10, 2014

Add Microwave to room and move coffee maker out of the bathroom.

Posted byHotelStaff
December 12, 2014
Dear BeaverMan, Thank you for providing feedback about your stay. Your suggestions will be helpful when planning future improvements. Thanks for choosing us. Sincerely, Chuck Burniock General Manager
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Great Stay Except Extreme Noises at 7:30 am


December 08, 2014


Great stay and all was well until 7:30 am when the Maintenance Crew must have been told to take down the 20 or 30 tables in the pool area from the XMAS Party the night before. Our room was in the pool area and it was a noisy echo chamber with people flipping tables over and slamming the folding legs to the closed position. Took them 30 minutes. They could have started this task at Check Out time at 11:00 am?

Posted byHotelStaff
December 11, 2014
Dear Happy Holidays, Thank you for taking the time to let us know about your stay . I am sorry you were disturbed so early in the morning. Our intention was to have the pool area cleaned up before the pool opens at 8am, but it sounds like we could have been more careful with the noise level. We hope you will give us another try. Sincerely, Chuck Burnick General Manager
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