Crowne Plaza Princeton

Hotel Front Desk: 1-609-9364200

Hotel Fax: 1-609-9366700

Hotel Email: info@crowneplazaprinceton.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Newark Liberty International Airport (EWR)

- Distance from hotel: 35 MI/ 56.33 KM North East l

- NJ Turnpike South to Exit 8A. Stay right out of toll plaza. At traffic light make left. Make right at next light onto Route 32 West. Turn left at the second light onto Route 130 South. At third light, turn right onto Dey Road. Follow Dey Road to Scudders Mill Road. Make right onto Scudders Mill. Make a left at the second traffic light into the hotel entrance.

Train
Princeton Junction

- Distance from hotel: 4 MI/ 6.44 KM South East

- Turn left onto Wallace road toward Hightstown road. Princeton Hightstown road. Take the 1st left onto Hightstown road. Take the 1st right onto US1 Brunswick Pike. Continue to follow US1North to the Scudders Mill road exit. Follow to third traffic light hotel entrance is on the right.

Subway

NYC

- Distance from hotel: 40 MI/ 64.37 KM

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary parking for hotel guests only.

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Hotel Highlights

The Crowne Plaza Princeton hotel is one of the largest and most accommodating business hotels in the New Jersey area. Boasting more than 37,000 square feet of IACC certified meeting space split between 51conference rooms, including a 360-seat amphitheater. The environment offers the perfect combination of comfort and solitude to keep your attendees focused on your meetings and events.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 89 reviews
91%
Recommend This Property
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Ratings Breakdown

89reviews

  • 5 Stars
    53
  • 4 Stars
    23
  • 3 Stars
    4
  • 2 Stars
    5
  • 1 Stars
    4

My stay

By

October 21, 2014

platinumelite

A) Extremelly poor internet service in my room
B) 2 out of 4 of the running machines in the gym were not working properly.
C) On Friday the breakfast was not ready on time

Rest was OK!

Next time I will avoid this hotel, I have been in many hotels from this IHG group, but this hotel is not up to the standards.

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Good value

By

October 20, 2014

platinumelite

Good overall experience in hotel and conference center. Restaurant experience was poor. Understaffed and not able to handle a moderate crowd.

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nice hotel; terrible customer service

By

October 20, 2014

club

I was required to stay at the hotel as part of a group booking. Having said that, I would never by choice select this hotel again. My experience - from start to finish - was terrible.

First, we couldn't get into our room. Our keys didn't work. I took them back to the front desk, and the nice gentleman reprogrammed them. I went back to our room, and they still didn't work. I called the front desk, and a very rude woman showed up 15 minutes later and told me that my keys should work and that I was using them improperly. She brought new keys that worked. Then she tried my original keys, and they didn't work for her. So 30 minutes after arriving at the hotel (late at night), my son and I finally made it into our room.

For breakfast we got room service thinking it would be easier. They messed up our order and forgot several things. I called, and while they offered to fix the issues, it would have taken another 30 minutes, and we were scheduled for an event.

Later in the day, I noticed that they overbilled me significantly for the morning room service. I called the room service, and they said it would be fixed. I spoke with the hotel manager that afternoon who also assured me it would be fixed.

At checkout, it wasn't fixed. When I asked the front desk clerk to adjust my bill and explained that I was improperly charged and that it should have already been fixed, he seemed annoyed. He did fix it, but he made me feel badly for asking.

Aside from a clean, nice room, we had a bad experience with rude staff at more than one occasion. I spent a lot of money to stay there; very unhappy.

Posted byHotelStaff
October 22, 2014
Dear Guest, First and foremost, please accept our apologies for the issue with your room keys and room service billing error during your recent stay. We take pride in our delivering the best service experience and should have done a better job at bringing you a new key in a better timely fashion and manner. The room service order is always repeated back to our guests to ensure proper delivery, and I am sorry that we did not get your order right. It certainly seems like our staff should should have done a better job with the service recovery, and I would like to discuss your experience at great length so that I may further assist you, and address your experience with the staff. Thank you for bringing this to our attention and I look forward to speaking with you. Sincerely, Carlos Valerio General Manager carlos.valerio@crowneplazaprinceton.com 609-936-6542
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Very Nice hotel to stay

By

October 17, 2014

I was here for business trip. Room is very clean and staff are good. I don't feel bed are very comfortable.

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