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Rated 4.4 out of 5 by 202 reviewers.
Rated 3.0 out of 5.0 Cramped Rooms My overall stay here wasn't too bad. The rooms were very cramped for 4 people staying in one room. Too much unnecessary furniture in the room and not enough space to move about. September 3, 2014
Rated 4.0 out of 5.0 by Good service and close to work The service is very good, the rooms are spacious. Good selection of TV channels, bar area is nice and good to watch games. September 2, 2014
Rated 5.0 out of 5.0 by Loved the whole experience Was on a family vacation visiting relatives. The location of the hotel was great, as everything we did was within 10-15 minute drive. From check in to check out, our experience was great. Friendly, helpful staff made our stay most enjoyable. Will definitely book again for future vacations. Thanks! September 1, 2014
Rated 5.0 out of 5.0 by Friendly and efficient staff and comfortable pillows Would recommend this hotel as it is as good as they come with great staff and clean comfortable rooms. A small drive from the city but worth the drive. September 1, 2014
Rated 5.0 out of 5.0 by Great experience We received a special block rate that was better than any rates of properties we had stayed at previously in the Minneapolis West area. We found that the Crowne Plaza was also provided the best accommodations as well. September 1, 2014
Rated 5.0 out of 5.0 by Sunday Brunch Excellent Sunday Brunch, very professional staff, great help with local area August 30, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Minneapolis West We arrived at 12:20 a.m. Friday, August 22 to be greeted by the VERY FRIENDLY smile of Lloyd :-)e had booked a suite and a room. The suite unfortunately was next to a very loud, drunk part who were fighting a the doors were open... Lloyd switched us to the another room on the 3rd discover the shower was under construction and the room was not in shape for Lloyd being very kind and patient we went up to the 4th floor suite and voila....this entire process took over one hour. The next evening, the door between our suite we discovered the lock was stripped and could not get into the seating area between 2 rooms. Dianna, arrived to apologize and offered us a complimentary cocktail be sent up to our room while we waited...when we called for wake up call our phone DID NOT work...David the Engineer...fixed the problem immediately Awseome group!!! August 29, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel This property lived up to the Crowne Plaza brand and was a very nice and relaxing place to stay. August 28, 2014
Rated 5.0 out of 5.0 by Top quality for a reasonable price The room was well appointed and clean. We especially enjoyed the spa products with essential oils that were in the room for us to use. After a good nights sleep in the comfortable bed we enjoyed a great cup of coffee in a real cup, not styrofoam! The staff was courteous and knowledgeable. August 26, 2014
Rated 5.0 out of 5.0 by Nice place The location and the design of this hotel are unique and make for an excellent stay. My room was very quiet and the bed was excellent. Keurig coffee was a nice touch. No complaints and the shuttle service was outstanding and extremely responsive. August 26, 2014
Rated 5.0 out of 5.0 by super clean really clean....bathroom was spotless everyday. Food was pretty good...but the entire hotel was perfect and clean. August 25, 2014
Rated 5.0 out of 5.0 by Great stay Nice hotel with slightly dated interior - a little 70s looking! The staff and services were outstanding! Lost my ipod while there, hoping it turns up! :-) August 25, 2014
Rated 5.0 out of 5.0 by Lovely hotel We really enjoyed the ambiance of the building, the clean, comfortable room and the Sunday morning breakfast buffet. August 23, 2014
Rated 5.0 out of 5.0 by Second Stay at the Hotel We were so impressed with this hotel - room, restaurant, staff - that we just had to make a return visit. We found everything just as great as during our first stay. We appreciate the consistency from our two stays and will return to this hotel when we are back in this area next spring. August 21, 2014
Rated 4.0 out of 5.0 by Excellent Stay The staff was very friendly and helpful. The hotel as well as my room was clean and orderly. August 18, 2014
Rated 5.0 out of 5.0 by A hidden gem Tucked away in a residential district, away from highways and pollution, amid peaceful surroundings, I cannot extoll its aesthetic virtues too much! Rooms are quiet, interior is architecturally beautiful. A great find.. August 18, 2014
Rated 2.0 out of 5.0 by Nice hotel but poor service My 3rd stay at his hotel. 1st trip was an overall excellent experience but 2nd trip in Feb 2014 August 14, 2014
Rated 5.0 out of 5.0 by Great Value Staff went out of their way to accommodate our wedding party. We enjoyed a great meal for the Rehearsal Dinner, wonderful food and great service. Really enjoyed the bonfire pit, sand volleyball, etc. very comfortable rooms and reasonably priced. August 14, 2014
Rated 5.0 out of 5.0 by Great hotel and staff I stayed at the Crowne Plaza Hotel Minneapolis West as part of a wedding block of rooms and was very pleasantly surprised by what a wonderful hotel this was! The staff, in particular, were so helpful and friendly. The Sunday brunch was also wonderful! I would definitely stay here again. August 14, 2014
Rated 4.0 out of 5.0 by Pleasant and professional and environment I had to attend conference on site for several days. The conference accommodations were very good offering a verity of snacks and meals during breaks. Rooms are up to date and clean, as are dinning areas. August 13, 2014
Rated 5.0 out of 5.0 by Great Service Just wanted to say a big thank you to Ken, I had and issue with an a/c not being cold enough and he reached out to me and went over board with making things right with me. I was satisfied with everything but the temperature of the room and Ken went above and beyond to make things right. A great place to stay with a staff who care if something wasn't up to par. Highly recommend and thank you Ken for everything. August 13, 2014
Rated 5.0 out of 5.0 Very cute design. Good service I love how the hotel looks. It is very hard to find however and to get to the main lobby you have to walk from the parking lot down to a hallway and walk upstairs. Overall Love it! August 13, 2014
Rated 5.0 out of 5.0 by Great Stay Staff were very friendly and accommodating. Beds comfortable. Nice décor. Quiet. Nice restaurant/bar area. August 12, 2014
Rated 5.0 out of 5.0 by Great service, passable bed. My wife and I stayed for our anniversary. We chose the hotel on the recommendation of some friends. We splurged and bought the romance package which, overall was a great choice. Since the package included two drink vouchers we went to the lounge where we enjoyed the best service we've ever received. The room itself was clean and well thought through. Plugs were easy to find and little details like a k-cup brewer just added to our enjoyment. The only disappointment was the mattress, which was quite a bit softer than we expected. I travel for work extensively and can say this was the softest bed I've found in a hotel. This is likely a benefit for some but left us sore. All in all I would highly recommend this property for business or pleasure.o August 12, 2014
Rated 5.0 out of 5.0 by Exceptionally clean and comfortable beds! Spacious comfortable areas for relaxing and visiting. Saturday and Sunday Breakfast were excellent! Outdoor Fire Pit and picnic table area were clean and well kept. Rooms were extremely clean and beds were very comfortable. The swimming pool, saunas, and activity areas were well kept. The staff was very pleasant, and the shuttle bus driver was extremely pleasant and helpful several times. Overall we enjoyed our weekend stay and plan to return again. August 6, 2014
Rated 5.0 out of 5.0 by Overnight Great place with excellent service and good food. We stay here when we visit Minneapolis. August 6, 2014
Rated 4.0 out of 5.0 by Nice Location, good service The location of the hotel was nice. The self parking is a bit of a walk from the main entrance of the hotel, or a long walk (up and down) through the hotel (once you have a key). Could not get the room as cool as I would have liked. Setting the thermostat at 60°F seemed to cool down to about 70°F (by feel, since I did not have a thermometer to measure the actual temperature). August 1, 2014
Rated 5.0 out of 5.0 by Friendly and Helpful staff I am always greeted well by the staff. They are helpful and attentive and will go out of their way to make my stay comfortable. A great bunch of guys. Thanks August 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed - slept well. I would stay here again but would probably not do this survey. I thought it would be a couple of questions but it turned out to be quite a bit and seemed to be asking the same thing over and over. July 31, 2014
Rated 5.0 out of 5.0 by Love this place - minus the rust! Not to be biased, but I had my wedding reception here and it was absolutely beautiful. The entire hotel just has a romantic feel to it. The second you walk in the front door you feel it. I do have to say I was a bit let down when I started to notice the little things. Just recently my husband and I celebrated our 1 year anniversary there and we started to notice a lot of rust. It started at the stairs to the parking ramp (no biggie), then we went for a dip in the pool and the doors to the men and women's locker room was just ridden with rust. Very un-pleasing site to see. The vents above the pool on the ceiling were rusted out as well. To me it seems like a pretty minor fix, so I was completely surprised to see so much of it! Regardless I believe my husband and I will be visiting for many years to come! July 30, 2014
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