Rated 4.4 out of 5 by 119
Rated 5.0 out of 5.0 by DW1994 Staycation
This is our 3rd year staying at the Crown Plaza for our anniversary. As usual, we had a very lovely room overlooking Downtown Portland. The bed and room were very comfortable and the staff were efficient and friendly when checking us in. Overall once again and wonderful stay. Thank you for helping to make our anniversary special.
December 18, 2013
Rated 5.0 out of 5.0 by Soxfan27 Clean, comfortable, courteous
Having never been to Portland before, or the Pacific northwest for that matter, I wanted to book a hotel that was part of a reputable chain. Also, I did not want to stay in downtown proper since I had no idea what the city would be like.
From the moment we checked in we could tell that this hotel was perfect for us. Cleanliness is our biggest concern, and everything here, the lobby, the room, the pool area, the restaurant, the bar, even the parking lot is immaculate.
We booked a king bed suite and had a great view of the downtown skyline, including the famous Portland Oregon sign with the deer. Having flown in from Boston, we were wiped out. We ate dinner in the restaurant. The food, drinks, and service were perfect.
The bed was comfortable and huge. Nice touches in the room included the room safe, the Keurig coffee machine, and many electrical ports to recharge phones and camera's.
We used the hot tub and pool on our second night after spending a cool December day walking through downtown (which is awesome).
The front desk staff, the concierge, and the room attendants were friendly and helpful. Top notch.
About Portland, we especially liked the Courthouse square area, Nob Hill, and the Pittock Mansion. Avoid the Pearl District until they develop it more though. Went to Voodoo Donuts (a must) but got out of the area ASAP because it is in a less than desirable area (but you have to go).
Spent our third day touring Multnomah Falls and the Columbia River Gorge. Unbelievably awesome! Don't miss this. When we got back to the hotel (a Saturday night), there was a function going on in the ballroom of the hotel, and the parking lot was full. I asked the front desk about parking and they had me park near the front lobby. I was concerned that the rental car would be blocked in the morning as we were leaving before dawn for the airport. They assured me that it would be ok, and it was.
Loved the hotel, the staff, and Portland itself.
December 18, 2013
Rated 5.0 out of 5.0 by PJbusy Traveling On Business during my Birthday
I had a wonderful experience at your hotel last week.
I had to travel on business during my birthday week and the trip did not start out well. My flight was late, the airline damaged my luggage and lost some of my belongings, the car rental place had a problem with availability of their cars, I was late for my meeting with a new client and it was about 17 degrees! Things were not going well. That all changed when I arrived at the Crowne Plaza hotel in Portland that evening. From the valet to the front desk staff, room service and restaurant staff to housekeeping, everyone was so nice! Professional and friendly, with a real focus on great customer service, was my experience from start to finish. They even gave me some drink and breakfast coupons to celebrate my birthday on Dec 10. I plan to stay here whenever business takes me to Portland and I will recommend this hotel to my friends and business associates. Thank you so much for making my stay a pleasant experience. I look forward to visiting again soon.
December 16, 2013