Rated 3.9 out of 5 by 37
Rated 5.0 out of 5.0 by cwqsh 酒店的地理位置非常好
September 26, 2013
Rated 5.0 out of 5.0 by Chris991 Service
I had ax excellent stay when I was there last. There was a problem with the cable box in my room so I happened to grab one of the floor staff that was on my floor. Two of them came into my room, replaced the cable box and everything was well again. They went out of their way to get me sorted out.
Thanks for this pleasant stay! Will be coming back!
September 25, 2013
Rated 4.0 out of 5.0 convinence place with good service
it is located in the city center so it is very convienet to go anywhere. Room are clear but facility need to renew. Breaskfast need to improve.
September 19, 2013
Rated 4.0 out of 5.0 by Rankoo 虎头蛇尾的服务
September 4, 2013
Rated 3.0 out of 5.0 by JohnZ2013 typical Chinese hotel experience
Typical Chinese hotel -- meaning: when you go swimming, they will insist you to wear swimming cap. Which is always one of those very agonizing conversations that I don't even bother to argue anymore (even though, the same Crowne Plaza in ShenZhen luohu never bothered, and let alone many other hotels in ShenZhen, Beijing and Shanghai). See why I shall digress?
And oh, the swimming pool is very small.
For those who are interested in exercise, please note that there is a much larger gym tucked away in the corner. It is NOT the one you directly see as you entered the B2 floor.
September 1, 2013
Rated 5.0 out of 5.0 by jgcong recognize the membership and my birthday
It's my birthday for this stay.I recieved welcome and congratulations from fron desk to lobby manager.I appreciated the birthday cake from the hotel.It's brilliant customer care commitment!
August 29, 2013
Rated 4.0 out of 5.0 by Bart01 Great place in Qing Tao
This is well located and is a great place to socialize and conduct business. The service was great and I enjoyed the food very much. Good gym and good staff.
August 2, 2013
Rated 5.0 out of 5.0 by Shrmu Excellent!
I could not have asked for a better place or better service! It was wonderful in every way. The staff was so very helpful to answer questions and help us whenever we needed it. I will definitely book this hotel again!
August 2, 2013
Rated 3.0 out of 5.0 by Woshoudebuhao Overall nice hotel and good location, but was overcharged at checkout
This was our first time at this Crowne Plaza in Qingdao and I booked it to celebrate an anniversary. It's located central near the sailing marina and other shopping malls nearby. There are several good restaurants across the street as well. If you have a few minutes to kill, stop by the Bentley dealership that's connected to the lobby. During check-in, my Plat status was recognized and we checked into our Club Room without issue (though a 166% deposit was run on my credit card and I had to ask for a receipt). We were given a sea-view room, though we didn't luck out with Qingdao fog and there wasn't much of a sea to view. So if the weather is looking iffy, there's no reason to pay extra for sea-view. The room was big, nice, and came with nice perks (some drinks, laundry, happy hour, etc). The breakfast at the lounge was nice and the staff were very attentive, but we were saving ourselves for a champagne brunch at a competing hotel that day and didn't dig in too much. We requested a late checkout and received a 3pm checkout without issue. Check out day we were running late due to lack of taxis that day, and reception extended checkout by an extra 30 min which we appreciated.
Negative things that stuck out in my mind:
1. We checked out the pool and were disappointed to find that the water was pretty cool....not cold....not warm....just cool. The jacuzzi was the same and I couldn't figure out how to turn it on.
2. At one point in the lobby we noticed small baby (not infant; like 3 - 4 years old) peeing on the floor and no attempt being made by the parents to take them to a bathroom. Hotel staff did not take any action. This was partly surprising, partly shocking as this was 25 feet away from a Bentley and Ferrari dealership in a top-tier Qingdao hotel. My wife was not impressed.
3. And the one that annoyed me the most: as mentioned, we were running late checking out. Upon receiving the bill I did not closely scrutinize it as I’ve learned to do while in China. It was only after I got home that I realized that my hotel bill was for 20% more than my reservation's quoted price (including fees and taxes). I contacted IHG via the website the next day but have yet to hear back. My only option is to dispute it with my credit card, which I plan to do after submitting this review.
Will we stay here again? Possibly. Will I closely review my final bill upon checkout? Absolutely.
August 1, 2013
Rated 4.0 out of 5.0 by laupok 服务有待提高
July 19, 2013
Rated 3.0 out of 5.0 Not so good
the room is small. And there is some kind of smoking smell in my room. Besides, if i opened the window, there will be a loud noise out there.
If I came back to Qingdao, this hotel will not be my first choice.
July 14, 2013
Rated 3.0 out of 5.0 by Taoist Poor condition
I have been in this hotel many times over last years and followed the decline of the facility. Lift, air-con, ventilation and lighting are aching under the poor quality and age.
The hotel looks and is very old, both in- and outside.
Staffs are trying their best, very friendly, but do not help a lot.
June 24, 2013
Rated 3.0 out of 5.0 by Jackie278099 inconvenient room facilities but the staff are good
The staff are good and friendly. However though I as upgraded to a better room, the room was really disappointing, It was very dark and there were not enough lights in the room so I couldn't do some reading even during the day time(it's not really easy to open the curtain of the small window). There was no plug next to bed so I couldn't recharge my computer while I was working in bed. The worst thing was breakfast. the food was poor quality, but the price was nearly top among all the crown plazas that i stayed in China. I asked the hotel why was that. THe hotel told me that the price was just increased not long ago. I told them the hotel increased the price, it should also improve the quality of the food. Anyway I wouldn't choose this hotel any more if I go to Qingdao again.
June 21, 2013
Rated 4.0 out of 5.0 by levivid 整体良好
June 14, 2013
Rated 5.0 out of 5.0 by Kishan Excellant services, room and food
Very clean room anf comfortable beds. Very nice ambience. Very good location. Just 5 minutes walk to harbour. Very near to shopping area. Staff was very cooperative and helping. Realy enjoyed the stay and would recommend to other to choose the same.
May 3, 2013
Rated 5.0 out of 5.0 by AmberZ12 物超所值
May 2, 2013
Rated 3.0 out of 5.0 by eddyshaka 稍显陈旧
April 22, 2013
Rated 5.0 out of 5.0 by BigAl77 Wonderful Professional Staff!
Needed to change my reservations and air flights from Seoul to Beijing at the last moment. The whole staff was so helpful in getting things in order for me. They made every phone call and all the revised arrangements. OUTSTANDING SERVICE AND PROFESSIONALISM! I love China and its people. April 2013
Sincerely, AD USA
April 17, 2013
Rated 4.0 out of 5.0 by mygame 房间舒适，服务不错
March 26, 2013
Rated 1.0 out of 5.0 by Italy I do not recommend it
Staff not kind sa usual. Not recognised sa priority member and Gener.ly specking quinte rough at check in
I usual ly stay in your hotel and never compilained about The staff
January 31, 2013
Rated 5.0 out of 5.0 by Pleasant Quiet and comfortable Experience
This was my 2nd stay at this hotel since my 1st stay in October, 2012.
My room was upgraded to a suite room as a platinum member.
The room was luxurios and quiet as the room in October..
This room commands a better view.
Through the window in the bathroom, I could look over 5.4 square and beach.
Hotel staff were kind and responsive.
I could enjoy my staying for 3 nights and 4 days comfortably and peacefully..
This hotel is located in a very convenient place.
Across the hotel, there are severa restaurants, apartment square and department store(MyKAL).
Beach and 5.4 square are within walking distance from the hotel.
Other shopping centers are also within walking distance from this hotel.
Fully satisfied with my 3 nights' and 4 days stay at this hotel in January, 2013.
January 21, 2013
Rated 4.0 out of 5.0 by Positive Relatively comfortable
I stayed at this hotel for 3 nights when I visited Qingdao.in October, 2012.
As a platinum member, I was upgraded to a suite room.
The room was quiet , nice and comfortable but the view was not good.
The view was blocked by a building next to the hotel and not enough sunglight came in.
I wish I can be assigned to a room with better view when I visit Qingdao on January 15.
With Difference from other Crowne plaza hotels where I stayed(Shenyang, Hangzhou, Los Angeles and Guangzhou) before, this hotel doesn't allow platinum members to use club lounge for free.
To use club lounge, platinum members has to pay extra fee.
The service from hotel staff were nice but not excellent compare to the outstanding services from other Crowne Plaza hotels like Crowne plaza Hangzhou.
However, I am generally satisfied with the services and facilities of this hotel.
This hotel is located near downtown Qingdao and beach.
Very convenient location.
January 8, 2013
Rated 5.0 out of 5.0 by charlietravel Relaxing Environment throughout Hotel
From the quiet rooms, to the excellent workout facility and not to mention the delightful breakfast layout, this hotel provides for the traveling business man all the amenities you could imagine to refresh one totally for a busy day or night.
January 8, 2013
Rated 5.0 out of 5.0 by Bobhx A very professionally managed and hospitable hotel
I travel a lot throughout the world and I rate the Qingdao Crowne Plaza as being my favourite hotel....A marvelous experience every time....
January 3, 2013
Rated 5.0 out of 5.0 by Yong great service
This hotel staffs know what traveller need.
Most staff working with heart.
Gen.Manager Mr.Peter train staffs well.
I recomend everyone who visit Qingdao on future.
December 11, 2012
Rated 3.0 out of 5.0 by greenrelax2012 房间设施有点老了，前台态度太差，从头到尾都没个笑脸
November 6, 2012
Rated 4.0 out of 5.0 by qswjh 中规中矩
October 13, 2012
Rated 4.0 out of 5.0 by Nimux 房间有霉味，早餐不错
October 12, 2012
Rated 1.0 out of 5.0 by Roland Worst Crowne Plaza ever
I have been there 4 days, the facility is so old and even could not compare to a Holiday Inn standard. The services is so so, since it is public holiday, you need to waiting at long queue in order to get your breakfast. And finally the most ridiculous thing, they cut air condition from time to time. It is so hot which cause my daughter could not sleep. It is so stupid.
October 11, 2012