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Rated 4.1 out of 5 by 96 reviewers.
Rated 3.0 out of 5.0 by needs upgrade ok hotel. but could use upgrading. also, signs need to be posted near phones so you can understand the beeping, inability to get to the front desk, etc. July 18, 2014
Rated 5.0 out of 5.0 by Very nice hotel and close to the train There's a lot I can say about this hotel, all of it positive. So I won't go into detail about the hotel itself. What I would like to point out is it's proximity to the train station, which is located directly behind the hotel. You do not hear the trains at all, but you can walk there in less then 5 mins and catch a train to St. Lucia, about a 20 min ride. The front desk will even sell you the tickets required, so no hassle. This may not sound like a big point, but if you want to travel inexpensively to and from the Island, there is no easier way. This is very convenient and is one of the reasons we would stay at this hotel again in the future. Briefly, the hotel rooms were clean and comfortable. The restaurant served a very nice breakfast and their lunch/dinner menus had a nice variety. Staff was pleasurable. July 12, 2014
Rated 3.0 out of 5.0 by large clean rooms & free parking - no air I decided on this hotel based on the safe free parking, room size, air conditioning, price and easy access to the train into Venice. When I checked in I was not informed that the air conditioning in the hotel rooms was not working. When I called down around 8pm because my room very warm they sent someone up to check the controls. After fussing around a bit he finally admitted that the whole system was down and had been for 24 hours. I was told the repairmen would be fixing the system around 10pm to midnight. The air was not on at all on my first night which led to a restless sleep. The window barely opens 3 inches so very little of the outside air reached the room. No fans were available ( I asked). The air was working by day 2. The bed itself was comfortable and the bathroom is a good size, well equipped and good water pressure. The train into Venice is easy to catch but takes about 30 minutes. July 8, 2014
Rated 5.0 out of 5.0 by Very helpful Staff Our plane was 10 hours late. The hotel set up a car service to pick us up at the hotel at midnight saving us about 50 euros on a taxi. The train station is right behind the hotel (you can't hear any trains in the hotel), they have tickets for 3 euros to get into Venice - only a 30 minute ride. Great location, excellent staff. We will stay there again the next time we go to Venice. July 7, 2014
Rated 4.0 out of 5.0 by Friendly Staff The main selling points are the friendly staff and location near train station for easy access to Venice. The property was in good condition though the rooms are small. Property was clean. Internet was awful....very , very, very slow. Dinner in restaurant was unremarkable but acceptable, while breakfast could use some work. Overall I would still recommend the property to others. July 3, 2014
Rated 4.0 out of 5.0 by Do you want activity? This is a very quiet area, nothing to do basically. During the soccer world cup, basically the games were pay per view, and there was no bar open that had the games on! Boring town! July 3, 2014
Rated 5.0 out of 5.0 by Perfect Location Wanted to visit Venice, without the hassle. the hotel was situated in a perfect location, with the station right behind the hotel, and a 25 minute journey into Venice. Enjoyed the time at leisure for the week-end between my business trips. July 3, 2014
Rated 5.0 out of 5.0 by Comfort and Ahhhhhh Factor in every way We were concerned about the distance of this hotel from Venice. We soon how much we worried for no reason. The train station is five minutes away behind the hotel. Directions from the staff made managing the train a breeze. The train was comfortable and fast. The hotel was excellent. From the check in process to answering questions. the staff was superb. The bar and food was very satisfying. Our room (a suite) was spacious, neat and clean. My wife loved the bathroom and the multi-jet shower. The bed was very comfortable. No outside sounds were heard. Room was dark so sleep was deep and sound. The assistant manager went above and beyond to make our stay excellent. He arranged transfers for us. Provided us with a map. Stored out luggage at one time. Excellent friendly staff. I would definitely come here again and avoid the crowded conditions in Venice central. This location is quiet and makes getting into Venice extremely easy. July 2, 2014
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