Crowne Plaza Venice East - Quarto d'Altino

Hotel Front Desk: 39-0422-703811

Hotel Fax: 39-0422-703822

Hotel Email: booking@cpvenezia.it

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
VENICE TESSERA MARCO POLO (VCE)

- Distance from hotel: 7.46 MI/ 12 KM South West l

- Complimentary shuttle available

- From VCE Marco Polo Airport, follow directions to A4 Trieste motorway and exit at Quarto d'Altino. The hotel is located just 1,2Km from the exit.

AEROPORTO DI TREVISO CANOVA (TSF)

- Distance from hotel: 11.18 MI/ 18 KM West l

- Follow Venice Mestre indication and then continue heading Trieste direction . Merge out Quarto d'Altino exit and then go straight until you reach a roundabout .take the third exit; the Crowne Plaza Venice East is half a mile on the left.

Train
Quarto D'Altino (WALKING DISTANCE)

- Distance from hotel: 0.12 MI/ 0.2 KM North

- THE HOTEL IS ONLY 1 MINUTE WALKING TO THE TRAIN STATION OF QUARTO D'ALTINO. BY TRAIN YOU REACH VENICE DOWNTOWN

Print Hotel Fact Sheet

- Complimentary Daily Self-Parking

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 164 reviews
87%
Recommend This Property
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Ratings Breakdown

164reviews

  • 5 Stars
    92
  • 4 Stars
    41
  • 3 Stars
    16
  • 2 Stars
    8
  • 1 Stars
    7

sileziosissimo

By

March 26, 2015

club

nonostante la vicinanza della ferrovia, la camera è silenziosissima

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Ubicación ideal para conocer Venccia y gran servicio

By

March 10, 2015

club

La habitación era confortable, incluía té y café, pero este último instantáneo (Sería mejor de filtro). El desayuno era muy completo y el personal muy amable y eficiente. En 23 minutos se puede estar en Venecia-Santa Lucía, es ideal para conocer Venecia a los viajamos con auto alquilado.

Posted by HotelStaff
March 18, 2015
Estimado nga60, nos Le agradecemos mucho por la atenciòn y el tiempo que ha dedicado a compartir su experiencia vivida al Crowne Plaza Venice East. Estamos contentos que habéis apreciado la ubicaciòn, el personal y los servicios de nuestro hotel. Los comentarios de nuestros huespedes son muy importantes por nosotros. Nos auguramos que en future tendremos el placer de hospedarle de Nuevo en nuestro hotel. Saludos cordiales Abdelaziz Benahmed Front Office Manager Crowne Plaza Venice East
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Excelencia

By

March 06, 2015

El ambiente de la habitación, su amplitud, comodidad y equipamiento hacen una estadía muy placentera.

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Poor experience

By

March 03, 2015

platinumelite

The staff is very rude and treat guest in a bad manner, not willing to help. 1. From the information book in the room, it is said that breakfast starts from 6:00 AM. In the last day, I went to the cafeteria for breakfast after 6:00 AM because of early checking out. The waiter was very rude to stop me. 2. One day at noon, I came back to my room, the staff inquired me in a very bad manner and let me show my passport.
The location is not good. Actually Quarto D'altino is not Venice, Venice Pass CAN NOT be used there. Although this hotel is near to the train station, but there are not so many trains available to choose. More important, the train is always late for one hour, even more.

Posted by HotelStaff
March 03, 2015
Dear Benli2000, Thank you for contacting us regarding your recent experience at our hotel. We greatly appreciate taking the time to bring this matters to our attention and apologize for any inconvenience the quality of service you received at our hotel may have caused you. First of all, we value very much as a Platinum IHG Rewards Club member. Second, I sincerely apologize for the misunderstanding happened on the check-out date. We are recently updating the information on the room directories, and unfortunately some of them are still reporting breakfast at 06:00 a.m. Anyhow this does not permit the breakfast staff to behave in a rude way. I assert you that your concerns will be discussed with our Food and Beverage Manager to further investigate the staff behavior. Regarding the passport verification, let me highlight it is a procedure imposed by the local law in order to register and verify all the guests staying at the hotel and I do apologize if you found the way used to request it was unpleasant. Concerning the location, we understand that our hotel it is not in the heart of Venice, but it’s considered to be located in a very strategic position, just 2 minutes’ walk to the train station. There are more than 30 daily connections with 20 minutes ride to reach the Grand Canal. Moreover, the quality and value provided by our hotel are, without doubt, the most convenient available as proved by our guests reviews. On the other hand, the delays of the trains is not the responsibility of our hotel but are subject to the decisions of Trenitalia and the works on progress. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best regards, Abdelaziz Benahmed Front Office Manager Crowne Plaza Venice East
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