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Rated 4.1 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by cordial staff but jaded bedrooms This was our third visit.As always the staff was most helpful.The breakfast was good but not great selectionwise.The bedrooms need an upgrade which I hope will occur before our next visit. July 24, 2014
Rated 4.0 out of 5.0 by Good Location Nice location, a bit overpriced for the room. Front desk could be a bit more helpful, made me feel like i was "just another person off the street" rather than a valued Gold Elite Priority club member. July 23, 2014
Rated 5.0 out of 5.0 by Great location and base to visit Venice! This was a great location for our vacation to Venice. The facility was very nice, clean, comfortable and transportation into the city of Venice was very convenient. The staff was also quite friendly, courteous, and helpful. My only complaint is that I tried to contact the Hotel from our prior stop in Paris to inquire about the best means of transportation to get to the Hotel, as we were arriving by train. I was not able to reach anyone using the IHG resources. If I can make one suggestion, which you may or may not be able to provide, it would be helpful if guests could be informed of the best or most economical way to reach the Hotel from the airport or rail station. Other than getting to the Hotel in a more economical fashion than taxi, I would definitely return for a future stay and most certainly would recommend it to others. July 20, 2014
Rated 4.0 out of 5.0 by Quiet & Safe Though, we arrived during spring time, temperature was quite warm and there was no way that we could have any air conditioning turned on. In cases of temperature change, the hotel should at least be flexible with the ease of stay of the customers. Overall, the rooms are clean, beds are comfortable, linens are clean.Front desk people were accommodating, pleasant and helpful. The hotel is just at the back of the train ( Quarto d'Altino#, It is so convenient to go to Venice, easy access. It is a good place to stay at if you want some quiet time from the busy Venice. It is situated in a small town and you can go for a walk at the neighboring town. Breakfast was fine but not recommending the Il Campiello restaurant as it is too expensive for the food you will get. There is a local restaurant not too far away from the hotel # about 3-5 min. walk# and it is called Ristorante Cosmorì. Food is great especially id you like seafoods. Quite pricey but satisfying. There is also a pizza place situated in their town #about 10 -15 min leisure walk) and it is good as well, Ristorante Pizzeria Vecio Decimo July 19, 2014
Rated 3.0 out of 5.0 by needs upgrade ok hotel. but could use upgrading. also, signs need to be posted near phones so you can understand the beeping, inability to get to the front desk, etc. July 18, 2014
Rated 5.0 out of 5.0 by Very nice hotel and close to the train There's a lot I can say about this hotel, all of it positive. So I won't go into detail about the hotel itself. What I would like to point out is it's proximity to the train station, which is located directly behind the hotel. You do not hear the trains at all, but you can walk there in less then 5 mins and catch a train to St. Lucia, about a 20 min ride. The front desk will even sell you the tickets required, so no hassle. This may not sound like a big point, but if you want to travel inexpensively to and from the Island, there is no easier way. This is very convenient and is one of the reasons we would stay at this hotel again in the future. Briefly, the hotel rooms were clean and comfortable. The restaurant served a very nice breakfast and their lunch/dinner menus had a nice variety. Staff was pleasurable. July 12, 2014
Rated 3.0 out of 5.0 by large clean rooms & free parking - no air I decided on this hotel based on the safe free parking, room size, air conditioning, price and easy access to the train into Venice. When I checked in I was not informed that the air conditioning in the hotel rooms was not working. When I called down around 8pm because my room very warm they sent someone up to check the controls. After fussing around a bit he finally admitted that the whole system was down and had been for 24 hours. I was told the repairmen would be fixing the system around 10pm to midnight. The air was not on at all on my first night which led to a restless sleep. The window barely opens 3 inches so very little of the outside air reached the room. No fans were available ( I asked). The air was working by day 2. The bed itself was comfortable and the bathroom is a good size, well equipped and good water pressure. The train into Venice is easy to catch but takes about 30 minutes. July 8, 2014
Rated 5.0 out of 5.0 by Very helpful Staff Our plane was 10 hours late. The hotel set up a car service to pick us up at the hotel at midnight saving us about 50 euros on a taxi. The train station is right behind the hotel (you can't hear any trains in the hotel), they have tickets for 3 euros to get into Venice - only a 30 minute ride. Great location, excellent staff. We will stay there again the next time we go to Venice. July 7, 2014
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