Crowne Plaza Queretaro

Hotel Front Desk: 52-442-2270900

Hotel Fax: 52-442-2270900

Hotel Email: uvazquez@cpqueretaro.com.mx

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
Queretaro International Airport (QRO)

- Distance from hotel: 12.43 MI/ 20 KM South East l

- Take road 57 north to Queretaro City, entering city limits take blvd Bernardo Quintana exit and go straight for 2 miles, exit on Fray Junipero Serra Dr. Hotel is on the left.

Benito Juarez International Airport MEX (MEX)

- Distance from hotel: 84.51 MI/ 136 KM North West l

- Take road 57 south towards Mexico City, take right exit on cicuito mexiquence, drive straight to exit airport and drive 5 miles.

Leon Bajio (BJX)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Drive west towards Celaya, pass celaya, silao, take right exit Airport, drive 1 mile

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

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Hotel Highlights

Besides the stunning views of the city, this hotel in Queretaro offers the best amenities. From the free Wi-Fi access to the great Fitness Center, you'll have everything you need to work and relax
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 57 reviews
93%
Recommend This Property
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Ratings Breakdown

57reviews

  • 5 Stars
    34
  • 4 Stars
    14
  • 3 Stars
    5
  • 2 Stars
    3
  • 1 Stars
    1

AIRE MUY FRIO

By

2014 九月 17

club

Todo esta perfecto, la habitación, amenidades, amabilidad, pero el aire acondicionado del hotel en general es muy frió.

Posted byHotelStaff
2014 九月 22
Buenos dias Le agradecemos por tomarse el tiempo de subir sus comentarios, ya hablamos con el área pertinente sobre su comentario acerca del aire acondicionado y lo vamos a tomar en consideración. Muchas gracias y saludos
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Great view and service

By

2014 九月 13

platinumelite

This place has the most awesome view. As a platinum member the staff treated you very well. Thanks for a great stay.

Posted byHotelStaff
2014 九月 17
Good day Sncikers thank you so much for taking the time to upload your comments regarding your recent stay with us; really its great to read that our clients leave the Hotel with a good experience to recall. Best regards and we long to have you back soon.
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Mal Servicio

By

2014 九月 08

Pésimo el servicio del personal de recepción de la noche, no tienen piso de Priority Club como en otros hoteles Crown Plaza o no me lo asignaron, el personal de limpieza del restaurante le barre los pies a los clientes mientras desayunan, el estacionamiento subterráneo es muy obscuro y se percibe inseguro

Posted byHotelStaff
2014 九月 17
Buenos dias Mar863 Agradecemos que se haya tomado el tiempo de subir sus comentarios; efectivamente, no es un standard tener un Piso para socios de IHG Rewards Club, contamos con un Piso Ejecutivo que está disponible en General y cuenta con amenidades extra por un aumento en la tarifa de $25.00USD más impuestos. Personalmente hablaremos con el personal de áreas públicas sobre lo que usted nos comenta, créame que su intención es mantener impecables las instalaciones y si por alguna razón le fue incómodo le ofrecemos una disculpa. También vamos a verificar que funcionen perfectamente todas las luminarias que tenemos en el estacionamiento techado del Hotel, ya que no hemos tenido algún otro comentario como el suyo pero por supuesto que lo tomaremos en cuenta, en cuanto a la inseguridad, nunca hemos recibido un reporte pero aún así estaremos al pendiente. Muchas gracias de nuevo y saludos
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Good qaulity value

By

2014 九月 05

club

Crowne Plaza Queretaro was a very good stay. Room and hotel staff were professional and prompt. Services were up to expectations.
Only down mark is, the on property restaurant has some negatives. Breakfast Buffet was quite good and a solid variety. Dinner, was not so good, staff was slow to respond, service was slow, and food prep and taste left a lot to be desired. If you order a meat entre, expect it to not be done right at all, and expect it to come cold. Pasta and salads and soups though are at least consumable. The food is adequate, but not exceptional.

Posted byHotelStaff
2014 九月 17
Good day WindyTraveler Thank you for sharing your comments, we will talk to the areas involved and be sure that we are following all the procedures in order to offer the best food quality that we´ve done before. We understand that out clients´s feedback is the best way to realize the weak points and we are very thankful for that. Best regards.
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