Crowne Plaza Queretaro

Hotel Front Desk: 52-442-2270900

Hotel Fax: 52-442-2270900

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Queretaro International Airport (QRO)

- Distance from hotel: 12.43 MI/ 20 KM South East l

- Take road 57 north to Queretaro City, entering city limits take blvd Bernardo Quintana exit and go straight for 2 miles, exit on Fray Junipero Serra Dr. Hotel is on the left.

Benito Juarez International Airport MEX (MEX)

- Distance from hotel: 84.51 MI/ 136 KM North West l

- Take road 57 south towards Mexico City, take right exit on cicuito mexiquence, drive straight to exit airport and drive 5 miles.

Leon Bajio (BJX)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Drive west towards Celaya, pass celaya, silao, take right exit Airport, drive 1 mile

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 89 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good Experience


17 diciembre 2014

excellent place to stay. I wish gym could have more equipment for weight training. Friendly staff

Posted byHotelStaff
20 diciembre 2014
Good day Thank you so much for your kind comments, I will forward it to the General Direction and verify if there´s something we can do about the gym. We are offering what the standard says but we also know that we could do more. Thank you again and we hope to have you back soon.
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15 diciembre 2014

La limpieza y organizacion de las habitaciones me parece excelentes con una decoracion al nivel del Hotel.

Posted byHotelStaff
16 diciembre 2014
Buenos dias ndelcasta Le agradecemos mucho sus comentarios y esperamos recibirlo pronto de regreso en Crowne Plaza Querétaro. Saludos
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Personal touch


15 diciembre 2014


Several of the hotel staff made a point of calling me by my name once they heard it once. It made me feel very welcome and special. They constantly were asking if there was anything they could do to improve my stay. I would highly recommend the Crowne Plaza hotel in Queretaro, Queretaro, Mexico

Posted byHotelStaff
16 diciembre 2014
Good day On behalf of all the Hotel staff, I want to thank you for sharing your kind comments regarding your recent stay with us, we believe that feedback is a gift from our guests and we truly appreciate it. We hope to welcome you again soon and will be glad to make you feel special because you are. Thank you again and best regards.
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Comfortable bed and great service.


09 diciembre 2014


I stayed in this hotel since it just opened to the public, in fact I even stayed next door in the Holiday Inn and watched it being built.
I build over the years a very good relationship with some of the staff and it gives me a welcome feeling everytime.
The rooms are always clean, the only regret is that the quality of the food served at lunch or dinner is to be desired and the menu has not changed in a long time.

Posted byHotelStaff
26 diciembre 2014
Good day bbiville Thank you for sharing your comments and for being loyal through all these years. We always try to make our guests feel like home and try to be more than another employee, a friend to the long term visitors like you. Let me tell you that we have recently changed our master chef and our F&B manager and you will start noticing improvements really soon, we want to modify the menu and implement some refreshing ideas for the whole F&B area. Thank you again and we long to have you back soon.
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