Crowne Plaza Queretaro

Hotel Front Desk: 52-442-2270900

Hotel Fax: 52-442-2270900

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Queretaro International Airport (QRO)

- Distance from hotel: 12.43 MI/ 20 KM South East l

- Take road 57 north to Queretaro City, entering city limits take blvd Bernardo Quintana exit and go straight for 2 miles, exit on Fray Junipero Serra Dr. Hotel is on the left.

Benito Juarez International Airport MEX (MEX)

- Distance from hotel: 84.51 MI/ 136 KM North West l

- Take road 57 south towards Mexico City, take right exit on cicuito mexiquence, drive straight to exit airport and drive 5 miles.

Leon Bajio (BJX)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Drive west towards Celaya, pass celaya, silao, take right exit Airport, drive 1 mile

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 135 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



30 abril 2015



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Agradable experiencia en cama ajena


29 abril 2015

Reconfortante y rejante experiencia en este Hotel Crowne Plaza de la Cd de Queretaro. El proceso de registro muy eficiente y agradable. Me senti, bienvenido y debidamnete atendido. Mucha actitud de todas las personas y siempre encontre una respuesta adeduaca a mis preguntas o necesidades y una sonrisa muy natural en todas las personas del staff del hotel. Dormir en una cama ajena, no es una buena experiencia, pero para mi beneficio, encontre que el cuarto tenia una cama con el colchon y almohadas que me permitieron sentir en mi casa y lograr descanso revitalizador. Este Hotel es una buena opcion de considerar por cualquier persona no importando su motivo del viaje o sexo.

Posted by HotelStaff
30 abril 2015
Buenas tardes. Muchisimas gracias por sus comentarios, siempre es grato saber que nuestros huéspedes tuvieron una buena experiencia en nuestro Hotel. Esperamos que nos siga dando la oportunidad de recibirlo en sus futuros viajes a Querétaro. Muchas gracias de nuevo y saludos.
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bad smell room (smoking odor)


28 abril 2015


I requested a non smoking room, but the room had a strong cigarrette odor. I mentioned it at the front desk, but no action was taken

Posted by HotelStaff
29 abril 2015
Good day DILMEX We are sorry to read you had a bad odor experience in your room, although we are a smoking free Hotel and we have no smoking signs everywhere in the building; there is still people who being aware of it, still smoke into the rooms. We have a strong supervision in housekeeping department and now with your comment, we will work harder in that area. We hope you could give us the chance to welcome you back so you can realize that we are improving. Thank you again and best regards.
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Identify Breakfast Selections Improvement Suggestion


27 abril 2015


It would be helpful if the hotel clearly labeled (in English and Spanish) exactly what the breakfast selections on the buffet consist of. Many are regional and totally unfamiliar to someone from outside the country.

Overall, the stay was very good, the hotel and, particularly, the view, are excellent.

Posted by HotelStaff
29 abril 2015
Good day OldPanda14 Thank you so much for sharing your comments; although we have a short translation of the meals, you are correct, it´s a good suggestion to have a more specific description for typical meals that a simple translation wont say much about it. We will modify this procedure and in your next visit you will notice it. Thank you again and best regards.
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