Crowne Plaza Queretaro

Hotel Front Desk: 52-442-2270900

Hotel Fax: 52-442-2270900

Hotel Email: uvazquez@cpqueretaro.com.mx

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
Queretaro International Airport (QRO)

- Distance from hotel: 12.43 MI/ 20 KM South East l

- Take road 57 north to Queretaro City, entering city limits take blvd Bernardo Quintana exit and go straight for 2 miles, exit on Fray Junipero Serra Dr. Hotel is on the left.

Benito Juarez International Airport MEX (MEX)

- Distance from hotel: 84.51 MI/ 136 KM North West l

- Take road 57 south towards Mexico City, take right exit on cicuito mexiquence, drive straight to exit airport and drive 5 miles.

Leon Bajio (BJX)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Drive west towards Celaya, pass celaya, silao, take right exit Airport, drive 1 mile

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 94 reviews
93%
Recommend This Property
Read All Reviews

Ratings Breakdown

94reviews

  • 5 Stars
    63
  • 4 Stars
    20
  • 3 Stars
    6
  • 2 Stars
    4
  • 1 Stars
    1

Excellent quality, convenient business stay

By

2015 一月 26

club

Easy to find, and convenient location for business and travel in and out of the hotel with a car.

Posted byHotelStaff
2015 一月 27
Good day dinger928 It´s always great to read good experiences from our guests. We try hard everyday to accomplish our guests´s needs and reading comments like yours helps a lot to keep working. We long to have you back soon and thank you so much.
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hermosa vista

By

2015 一月 10

Exelente trato del personal que labora en el hotel, habitaciones amplias, limpias y cómodas, exelente vista del hotel sobre la cd de queretaro, fue lo que más nos encantó a mi esposa y a mi.

Posted byHotelStaff
2015 一月 13
Buenos dias Le agradecemos que se haya tomado el tiempo de compartir sus comentarios. Siempre es grato leer buenas historias de nuestros huéspedes. Esperamos recibirlos pronto de regreso en futuros viajes a Queretaro. Gracias de nuevo y saludos.
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tiene una vista hermosa de Queretaro

By

2015 一月 05

los hoteles crowme plaza son garantia de buen servicio y de buena cimida asi mismo sus instalaciones son o guardan poco deteriodo en sus instalaciones quiere devir que tienen excelente mantenimiento, por esa razon ya sea de negocios o de vacaciones me hospedo en estos hoteles

Posted byHotelStaff
2015 一月 12
Buenos dias Le agradecemos mucho que se haya tomado el tiempo de subir sus comentarios y esperamos seguir contando con su preferencia en sus próximas visitas a Querétaro. Saludos
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Pros & Cons

By

2014 十二月 31

platinumelite

+ friendly staff
+ excellent view
+ nice room

- DO NOT follow the google maps recommendation of email sent to you by the hotel (same like on the IHG homepage). it's wrong. leads you to a bad neighborhood!!! we told the reception staff upon arrival. Still not changed in system after 10 days. BAD reaction time!

- We choose Crowne Plaza as top hotel of IHG group for great vacation. Spoiled breakfast milk was not part of our expectation

- christmas dinner for 1450 pesos for 2 adults & 2 kids did not meet our expectation in terms of value for money

- coming home and finding an additional not signed off 175 Pesos on my credit card bill does not kill me, but certainly can not make me recommend this location. not acceptable

- we shortened our visit by 1 day. first feedback of reception staff 2 days before preponed check-out: no problem, we can refund your 1 day. upon check-out: 'we might be able to refund. we look into it and the hotel manager will be in touch with you'. RESULT: no being in touch. no refund. additional 175 pesos in my credit card. :(

Posted byCustomerCare
2015 一月 10
Dear Mr. MB, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details Sincerely, Connie D Case Manager IHGCare
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