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Rated 4.4 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by Great view and service This place has the most awesome view. As a platinum member the staff treated you very well. Thanks for a great stay. September 13, 2014
Rated 2.0 out of 5.0 by Mal Servicio Pésimo el servicio del personal de recepción de la noche, no tienen piso de Priority Club como en otros hoteles Crown Plaza o no me lo asignaron, el personal de limpieza del restaurante le barre los pies a los clientes mientras desayunan, el estacionamiento subterráneo es muy obscuro y se percibe inseguro September 8, 2014
Rated 4.0 out of 5.0 by Good qaulity value Crowne Plaza Queretaro was a very good stay. Room and hotel staff were professional and prompt. Services were up to expectations. Only down mark is, the on property restaurant has some negatives. Breakfast Buffet was quite good and a solid variety. Dinner, was not so good, staff was slow to respond, service was slow, and food prep and taste left a lot to be desired. If you order a meat entre, expect it to not be done right at all, and expect it to come cold. Pasta and salads and soups though are at least consumable. The food is adequate, but not exceptional. September 5, 2014
Rated 5.0 out of 5.0 by excelente servicio y alimentos magnifica estadia, el hotel tiene una vista impresionante a la ciudad de Queretaro y el servicio es de primera. September 4, 2014
Rated 5.0 out of 5.0 by Great Hotel I have stayed at the hotel many times, and each time is a great experience. Will always stay here when I am in Queretaro. September 3, 2014
Rated 5.0 out of 5.0 by Business Traveller Excellent service all the way around. The room, the service, the restaurant, the concierge all met and exceeded expectations. September 2, 2014
Rated 4.0 out of 5.0 by Enjoyed my stay The hotel was very clean, and well kept. Staff was attentive and helpful. Club level amenities help after a long day at work. August 27, 2014
Rated 5.0 out of 5.0 by Check out Cuando uno asiste a un curso, seminario, etc., seria conveniente ser mas flexibles con sus huespedes en lo referente al check out, ya que se tiene que realizar a las 2 pm y los eventos terminan por la noche 8 o 9 pm por lo que es recomendable tener mas criterio en este sentido. Gracias August 26, 2014
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