Rated 4.3 out of 5 by 39
Rated 5.0 out of 5.0 ESTANCIA
EXCELENTE HOTEL, VISTA INCREÍBLE DE LA CUIDAD. LOCALIZACIÓN ADECUADA, FACIL ACCESO AL CETRO DE LA CIUDAD.
July 15, 2014
Rated 5.0 out of 5.0 Vista excelente, hotel muy limpio y cómodo
El hotel tiene una vista excelente de la ciudad. Se puede apreciar todo Querétaro, está muy bien ubicado.
El personal de recepción es muy amable y busca la satisfacción del cliente.
Las camas están nuevas, dorminos muy bien. Las instalaciones están nuevas.
Desayuno delicioso y abundante.
Escelente relación precio / valor.
July 12, 2014
Rated 5.0 out of 5.0 by RoadWarrior2013 Consistent High Level of Service
I am a repeat customer at this property, and the courtesy and comfort here make me look forward to returning. I had a pending conference call at check-in and they accelerated the process to accommodate my schedule.
One night at dinner, and while waiting for my order, one of the senior wait staff took the time to explain some of the interesting features of the city and the nearby pyramids. I've been travelling to Queretaro since 2000, and didn't know this.
On my last night, I requested airport transportation and my bill at 5am for an early flight, and the next morning when I stepped off the elevator, my driver was waiting and bill completely prepared - no waiting.
To me these things matter, and they help to make my travel plans run smoothly.
I can't praise them highly enough for the hospitality, courtesy, and enthusiasm they put into a stay here.
I look forward to my next visit, and sincerely appreciate the 'home away from home' feeling here. Nice Work!
June 20, 2014