Crowne Plaza Queretaro

Hotel Front Desk: 52-442-2270900

Hotel Fax: 52-442-2270900

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Queretaro International Airport (QRO)

- Distance from hotel: 12.43 MI/ 20 KM South East l

- Take road 57 north to Queretaro City, entering city limits take blvd Bernardo Quintana exit and go straight for 2 miles, exit on Fray Junipero Serra Dr. Hotel is on the left.

Benito Juarez International Airport MEX (MEX)

- Distance from hotel: 84.51 MI/ 136 KM North West l

- Take road 57 south towards Mexico City, take right exit on cicuito mexiquence, drive straight to exit airport and drive 5 miles.

Leon Bajio (BJX)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Drive west towards Celaya, pass celaya, silao, take right exit Airport, drive 1 mile

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

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Hotel Highlights

Besides the stunning views of the city, this hotel in Queretaro offers the best amenities. From the free Wi-Fi access to the great Fitness Center, you'll have everything you need to work and relax
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 117 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Worst IHG stay in a while


March 28, 2015


i have stayed many nights in IHG hotels and i would put this up a one of my worst experiences.

Hotel key are totally blank and you end up never inserting the card right the first time, if you wnat them blank then you must put arrows on .

elevators setup is very confusing should be clear on the floor numbers , there is no reason a hotel with less then ten floors need to identify all their rooms staring in 1K

was not given an upgraded room was give the worst room in the hotel under the dining room where i heard all the chairs and tables moving every morning at 5:30

no such thing as hot water for the shower, ran water for 15 mins before i got in and the water was still too cold , but need a shower and did not have a choice,

when i checked in i paide extra for 1000 points a night and they were not applied to my account , i will be folloing up this week why they are not on my account

overall a poor stay, am considering my options for the next time i am in the area.

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March 24, 2015

no tengo reseña, la vista del hotel es excelente.
El personal es muy amable y atento
la cercania a los restaurants de la zona es muy cercana

Posted by HotelStaff
March 25, 2015
Buenos dias Dago007 Reciba un gran saludo de parte del personal que labora en Crowne Plaza Querétaro, muchas gracias por su preferencia y lo esperamos pronto de regreso. Saludos.
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Excelente experiencia


March 23, 2015


Organice un evento para 200 personas, certififcación de ejecutivos y fue todo un exito mil gracias

Posted by HotelStaff
March 24, 2015
Buen dia MCE2015 Mil gracias por su comentario, sabemos que nuestro compromiso es no sólo con huéspedes, también todas las personas que hacen uso de nuestras instalaciones son importantes para nosotros y sabemos que la retroalimentación es básica para saber las necesidades de nuestros huéspedes y clientes. Nos da mucho gusto que su evento haya sido exitoso y lo esperamos pronto de regreso. Muchas gracias de nuevo y saludos.
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excelente servicio


March 23, 2015


el personal es muy atento, las habitaciones comodas y la comida excelente

Posted by HotelStaff
March 24, 2015
Estimado sakura1 Muchas gracias por tomarse el tiempo de subir sus comentarios, lo haré extensivo a todas las áreas operativas; mensajes como el suyo nos alientan a seguir dando lo mejor para lograr huéspedes satisfechos. Mil gracias de nuevo y lo esperamos pronto de regreso.
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