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Rated 4.2 out of 5 by 110 reviewers.
Rated 4.0 out of 5.0 by Quality maintained Second visit in short time frame. Continued to impress in service, food quality and room comfort. February 22, 2014
Rated 5.0 out of 5.0 by Unequaled hospitality and value As a traveler who spends many nights in various hotels around the world, my recent stay at the Crown Plaza, on Ortigas in Manila, Philippines was a delightfully refreshing experience. The staff couldn't do enough to make my stay pleasant. I highly recommend the concierge level as well as the staff who wait on you like royalty. I'm looking forward to a return visit later this year. February 19, 2014
Rated 5.0 out of 5.0 by A wonderful experiance I spent two weeks visiting our Manila office and I stayed at the Crowne Plaza during my visit. It was a great experience. The staff was great. I worked nights while I was there and the staff did a great job of working around my schedule. The room was wonderful and quiet during the day while I was sleeping. I ate breakfast each day at the Seven Corners Buffet Restaurant. It was a great way to end my day. February 12, 2014
Rated 3.0 out of 5.0 by Improve staff services The front desk staff needs to enhance their warmth and hospitality skills. They are still so snotty and cold as always . They will only change their stance and behavior once they recognize you as a frequent hotel client. The bell service also needs to be improved. It took them 30 minutes to deliver my small bag and it was only delivered because I followed it up. Apparently the luggage area was topsy turvy, as claimed by the bell staff himself. February 12, 2014
Rated 5.0 out of 5.0 by Pleasing experience Good visit. Good room, good breakfast, excellent service in lounge . Only problem is the traffic which is not fault of the hotel. Some of my business contacts reluctant to visit me, I had to go to the. February 10, 2014
Rated 5.0 out of 5.0 by Great Manila Experience Filipino hospitality at its finest! Great accommodations, very comfortable room during my two week stay. The staff was incredibly helpful and friendly. The breakfast and lunch buffet was also very good! Enjoyed a great massage, time at the pool and a celebration to bring in the Chinese New Year. Plan to stay here again for my next visit. February 6, 2014
Rated 5.0 out of 5.0 by Great hotel, services & location! The hotel is located in an ideal location attached to a mall and within walking distance to SM Mega Malls. Rooms is super clean, spacious and comfortable. Thank you Mr. Gotor and your great staff for taking good care of me during my stay. Highly recommended to everyone visiting Manila! February 2, 2014
Rated 5.0 out of 5.0 by Staff very cordial As usual, i had a great stay in your hotel. My room was very clean and smelled fresh. February 1, 2014
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