Crowne Plaza Manila Galleria

Hotel Front Desk: 63-2-6337222

Hotel Fax: 63-2-6382927

Hotel Email: mnlcp@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Ninoy Aquino International Airport (MNL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- From Ninoy Aquino International Airport Terminals 1 and 2, take MIA Road, turn left to Airport Road, 1.5 KM turn right to Andrews Ave, left to Aurora ( Tramo ) Blvd, right to EDSA, approx 8 KM, right to Ortigas Avenue after EDSA Shrine, right to ADB Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 100.00 PHP

- The hotel offers 3 floors of parking space located at the basement. It is also connected to the the parking lot of the adjacent mall. Parking is complimentary for registered in-house guests.

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Hotel Highlights

Located at the 4th level is a 2,915 sq m. floor area dedicated just for meetings and conventions. Crowne Plaza Manila Galleria has the biggest pillarless Grand Ballroom in the Ortigas business district offering 1, 272 sq m function space which can accommodate up to 1,500 guests. Aside from the ballroom, there are five function rooms which can be divided into several smaller meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 179 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

179reviews

  • 5 Stars
    98
  • 4 Stars
    46
  • 3 Stars
    15
  • 2 Stars
    13
  • 1 Stars
    7

Comfortable Bed

By

September 11, 2014

club

The room itself was comfortable as expected, but the amenities were lacking some items. Staff should be trained better in terms of client relations.

Posted byHotelStaff
September 17, 2014
Dear Valued Guest, Thank you for sharing to us your feedback. Here at Crowne Plaza Manila, we ensure that all guests are attended to. We will raise your concern as both the management and our staff are committed to provide excellent service to all our guests every time. We look forward to serve you again soon! All the best, Executive Assistant Manager
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Much better 2nd time

By

September 04, 2014

platinumelite

About 6 years ago I had a bad experience here and switched to the IHG hotel next door. Well the rate this time was better at the CP so I decided to try again. As a Platinum member I got a great deal on the top executive floor. The room is starting to show its age, but was clean and comfortable. I found the mattress too hard (this surprised me) but they gave me a mattress cover that made the mattress feel perfect. Plenty of TV channels offered which I liked. Got to watch American baseball each morning. (I live in China, so this made me very happy)

I found the breakfast in the lounge pretty bad by the time I arrived at 9:45. Cold and bad taste. Same for the dinner food by 6:30. Not fresh. However, the snacks and fruit were good and the staff was very pleasant and helpful.

As a matter of fact all the staff seem to be well trained and very friendly.

Posted byHotelStaff
September 17, 2014
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to share to us your experience. It is always our pleasure to have you as our guest. We are glad to hear that you were happy with your stay with us and that you had a comfortable sleep. We will raise your concern with regards to the freshness of the food and temperature. We will ensure to take your experience on board so we may further improve. We hope to serve you again soon. All the best, Executive Assistant Manager
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Great people

By

September 02, 2014

platinumelite

As always, the stay was pleasant and made more so, by the staff. From the front desk staff (especially Ariana and Shanna) to the breakfast buffett staff to the laundry, housekeepers,etc, everyone is great.
Good location with access to malls and several restaurants within walking distance.
It is located on a busy intersection, but it is fairly quiet.
The gym needs to be improved and there are a few facility items in some of the rooms, but overall it is a good place to stay.

Posted byHotelStaff
September 08, 2014
Dear Valued Guest, It is always our pleasure to have you as our guest. Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay with us and that our staffs managed to make it a great one. We will certainly share this to the team. We hope to welcome you again! All the best, Executive Assistant Manager
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Always welcomed !

By

August 28, 2014

platinumelite

Another stay at this property and a memorable few days. I should say that they go above and beyond to accommodate you. I had a very early check-in and it was taken care of without any issues. I have to say that this property has without fail upgraded me to suites every time I have stayed here. And thank you for the special recognition that you give your repeating and IHG rewards guests. Other Manila IHG properties should learn from this.

Very comfortable rooms and beds, staff were excellent and it is connected to a mall so very convenient for anything you would like to do.

Thanks again and I will definitely be staying here again.

Posted byHotelStaff
September 03, 2014
Dear Valued Guest, Thank you for your wonderful feedback. It is always pleasure to have you as our guest. We are delighted to hear how much you were happy with our products and services in all aspects of our hotel. We are very grateful for your recognition towards our effort and this certainly spurs our team to further strive towards achieving excellence. We can't wait to welcome you back soon! All the best, Executive Assistant Manager
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