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Rated 4.4 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and more The receptionist and dining area staffs are very friendly. I have been disappointed many times with other hotels that closed their indoor swimming pool without a particular reason (maybe to save maintenance cost?). I am so glad to see that the indoor pool in this hotel was open during my stay. Next time, I will bring my swim suit. September 15, 2014
Rated 4.0 out of 5.0 by Very Impressive, but the ants carried it away Everything was above expectations until I found ants in the room. September 15, 2014
Rated 5.0 out of 5.0 by CUSTOMER SERVICE AT ITS BEST When traveling, it is very important to have someone treat you with the highest respect and pleasantness. This hotel really knows how to do that. From the very first moment arriving, I was greeted by staff members with a welcome "Hello" and directed to the reception area where the staff greeted me with a big smile. My room was ready and I was directed to the area and given information about the lounge, dining rooms and exercise areas. I felt so welcome, like coming home. What a wonderful, wholesome experience. I highly recommend this hotel. September 15, 2014
Rated 5.0 out of 5.0 by Relaxed stay for a quick getaway My wife and I stayed at the Reading Crowne Plaza for an extended weekend getaway, it was fantastic. Friendly staff, great wine, it was better than fine. There was very slight damage, for instance, their was a broken glass skylight high above the pool, I wondered, was it hit by a meteor? Turns out there was a very unusual hailstorm that damaged the Reading CP (and it's now back in perfect shape again - the broken glass was one of the few things still needing repair). I would definitely go again, in fact, I WILL go again, it was a great couple of days at a friendly relaxed place. September 12, 2014
Rated 2.0 out of 5.0 by Room not so clean The staff was great when checking in, but the room left a lot to be desired, The carpets were very dirty, the bathroom could of used a good cleaning. Best way to sum up, it was not the usual Crown Plaza standards. September 11, 2014
Rated 4.0 out of 5.0 One night stay I would stay there again. Clean rooms, friendly staff. September 11, 2014
Rated 5.0 out of 5.0 by Great hotel We were in town for a weekend baseball tournament. The hotel facilities were perfect and the staff couldn't have been more friendly and accomodating. The rooms are very nice. The boys (ages 16-18) thoroughly enjoyed the pool with volleyball net, the ping pong table and outdoor seating area. Lots of restaurants nearby and easy on/off the highway. September 10, 2014
Rated 4.0 out of 5.0 by Excellent sleeping environment The bedding was very, very comfortable. I woke up refreshed and ready for another day's touristing! The front desk staff were professional, helpful and genuinely friendly. The room was good size and very clean. The A/C was loud with high velocity air. The arrangement of the desk, dresser, TV and sofa should be reversed. The parking lot needs maintenance, e.g., resealing/striping. The rear of the property looks abandoned. The front is well-maintained. The ice machine worked well! Thank you. There were a lot of events going on through our stay, but all was peaceful and well coordinated. People were happy! September 4, 2014
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