Rated 4.4 out of 5 by 257
Rated 5.0 out of 5.0 by Northernseasider67 Good Location
The hotel is in a great location next to the river & within walking distance into town (10 mins). On arrival at the hotel I was greeted as I IHG member & the reception member of staff was very polite & helpful.
Would always stop here when in the area
August 23, 2014
Rated 5.0 out of 5.0 by DJ WILLI Excellent stay
Just to say we had a fab stay at this hotel. Lovely room. Scenic view of the river. No complaints at all. Staff were very friendly. Look forward to returning in the future....
August 21, 2014
Rated 3.0 out of 5.0 by Rickardo Disappointing Night
We expected more from an Executive Room with Riverview. Room was not very big-nowhere to sit if we had room service which was our intention. Riverview was not very good and extras for two people were one bottle of water and one bathrobe!
August 21, 2014
Rated 5.0 out of 5.0 by Alvera 53 brilliant hotel
a hotel with no faults is hard to find but if you want one look no further than the crown plaza reading My wife and I always stay there when we come up to reading to visit our daughter and family and wouldn't stay anywhere else and always look forward to our next visit.We would highly recommend this hotel.
August 20, 2014
Rated 5.0 out of 5.0 by BJP31 Great service from Waiter!
My sister and I arrived back to the hotel
quite late but we received fantastic service
from Rory he was working behind the bar and also
serving bar meals. It was a busy night
in the bar but Rory was extremely polite and helpful
he has a lovely personality and is a real credit to your
company !! The other guy who was serving behind the
bar was not so polite and his customer service
has a lot to be desired ! I did not get his name.
But Rory was excellent!!
A lovely hotel although the rooms were rather warm but I will stay there again so thank you!!!
August 20, 2014
Rated 4.0 out of 5.0 by MaggieMaggieMay Bath for accessible room
We booked an accessible room because of my husband's disability & were given a room with an over bath shower! What use was that.
Also, I could not get the air conditioning to work. The room was cold so I turned it up to 20. It remained cold so I went to the front desk & asked for help. They sent a pleasant member of staff up. She said, "It doesn't appear to be working. The room is cold." She turned it up to 23 and said, "see how that goes". It made no difference. It was room 136.
Otherwise a nice stay.
August 19, 2014
Rated 5.0 out of 5.0 by Robin_Hood_2014 Great staff, great atmosphere, great location.
We have stayed at the Crowne Plaza on many occasions and it is always our first choice when visiting our daughter and family.
The location overlooking the river is great. The staff are friendly, professional and efficient and they help to promote a relaxed atmosphere.
We will no doubt be seeing you soon.
August 18, 2014
Rated 5.0 out of 5.0 by Troy60 Great Hotel in Good Location
Only stayed for one night with my wife after a business meeting in Reading.. We were travelling to London by train the following day so wanted to stay close to the station. This hotel was ideally placed for this being only a five minute walk away. The hotel was clean and the staff friendly and helpful. The location was also great for a quite stroll along the Thames. Breakfast was great and the only small issue I had was that the air conditioning in the room didn't seem to get the room very cool, but even so the temperature was ok - I just like sleeping in a cold room! Would certainly stay here again if I can get a good rate.
August 15, 2014