Rated 4.2 out of 5 by 115
Rated 5.0 out of 5.0 by Markiii Good location
What a lovely hotel right on the river only a short walk from the town.
The rooms are clean and well appointed , the staff polite and helpful.
Breakfast is good with plenty of choices.
We loved the Manhattan Christmas theme.
December 5, 2013
Rated 5.0 out of 5.0 by Jaap123 Excellent hotel
A warm welcome, lovely room, very clean with everything you needed. Good value. Couldn't fault the accommodation or staff. Thank you.
December 4, 2013
Rated 4.0 out of 5.0 by trading123 clean hotel avoid the restaurant
Arrived at hotel reception staff seemed disorganised and poor communicators. Advised no restaurant on the Friday /Saturday due to parties. Then found out this was only the Saturday , so we booked a meal for 4 people that evening. I can only say this was the worst food I have ever eaten the Manhattan burger which cost £17 was disgusting. I raised this with the manager that this was a 2 rosette restaurant and not what we expected , he advised that it was no longer that even though the hotel still advertised the fact on there TV in the room an adjustment to the bill was made. Breakfast was good and no major issues, rooms were large clean and comfortable. Advise hotel OK don't eat in the restaurant for dinner even the staff recommended the griffin of which I can say was excellent.
December 4, 2013
Rated 5.0 out of 5.0 by LJM57 Excellent Service
My husband and I stayed a total of 5 nights on our visit to Reading.The Crown Plaza is an excellent hotel to stay the service is excellent from the time you walk through the door all staff go over and above to make your stay better. Management also give you a welcome lovely rooms room service very fast rooms with river veiws are great.Also staff will assist with any future travels and hotel resevations.
November 29, 2013
Rated 5.0 out of 5.0 by PaulM60 60th Party and room stay
Excellent service by the staff and very helpful throughout our stay.
Organising the Party was first class by the staff and guests had a wonderful time, including excellent DJ and food.
November 28, 2013
Rated 5.0 out of 5.0 by Myanmar A most enjoyable return visit yet again
Our daughter and husband live in Reading and we have decided that the Crowne Plaza is the only place to stay when we visit. The location is lovely and our Club room overlooked the river. We also like the fact that there is a secure car park.
We had a meal in the restaurant with our family one evening and the quality of the food was excellent. As we had booked a Club room we took advantage of the buffet breakfast on offer and it was perfectly acceptable - would have liked a toaster, but the member of staff in attendance was more than happy to fetch us some toast from the dining room!
The room and bed were most comfortable, the air conditioning easily regulated and very quiet, and we had a most relaxing and enjoyable stay.
November 24, 2013
Rated 5.0 out of 5.0 by Southwellian A worthwhile visit
We found the hotel secure, extremely quiet and very comfortable for our needs.
Our visit , although short this time, will not I hope be our ;last.
November 23, 2013
Rated 5.0 out of 5.0 by harleyboy EXCELLENT HOTEL
Most enjoyable stay, all the staff were very polite and helpfull, the evening meal was spot on.Wished we could have stayed longer, we will definitely go back again.
November 20, 2013