Rated 5.0 out of 5.0 by Petnkar Excellent
We really like Crowne Plaza hotels, and our first stay at Caversham lived up to expectations. Delicious breakfast and friendly, competent staff. We will stay again.
May 18, 2013
Rated 5.0 out of 5.0 by JayGee53 Most Enjoyable
This is the fourth time I have stayed at this Crowne Plaza, and always find it a very comfortable place to stay.
In a good location with good pubs and restaurants nearby, a great place to stay, and convenient to travel into London for shopping or whatever.
Highly recommended, and I hope I will be back before too long.
May 17, 2013
Rated 3.0 out of 5.0 by Chalk24 Great location and good value for money
The hotel was lovely with great facilities and within easy walking distance of most things, with the most impressive part being the location. Unfortunately, the staff let it down. Our room was not ready and we were made to wait for an hour and a half with two small children. Then in the restaurant the food had to be sent back as it was not right and the waitress was very unhelpful. But due to the location and facilities we would return.
May 14, 2013
Rated 5.0 out of 5.0 by Colboy Everything We Needed And More...
This was the best B&B deal in Reading to prevent a late night 'tired and emotional' trip back to Bristol after the Reading Beer Festival. The quality of the hotel, room and breakfast along with free parking elevated the value of the price even further, and the riverside location and views from breakfast were the cherry and hundreds and thousands on the top. Excellent value and we shall return.
May 11, 2013
Rated 2.0 out of 5.0 by rjohn11 Great staff, nice hotel, poor Priority Club benefits
Needing to stay near Reading I choose the Crowne Plaza. I had stayed in a Crowne Plaza the previous week at Heathrow and will be staying in a Holiday Inn next week in London.
Upon checking in, the reception staff were brilliant. Smiles, happy, very helpful, couldn't wish for a better reception.
However, I then find out that the hotel has taken a large booking for a rowing club. As such, there is no access to the Club lounge, as they have given it to the rowing club.
The hotel backs onto the Thames and I had read many of the reviews of the location. I go up to my room and find that I have not been upgraded (being a Platinum member I would have expected that) and that my room is right above the garbage collection and facing to the back of the property facing the car park.
Of course, when discussing this with the staff, I'm told that in fact I'm lucky that I even got a room as they are so busy...No offer to move me, not even after the club had checked out.
Not well planned by the hotel at all.
April 23, 2013
Rated 4.0 out of 5.0 by ICL1904 Good Value, comfortable and good location
A pleasant hotel in a lovely location and cheaper than the "cheap" hotel next door! The room was well-furnished with every convenience. Breakfast was good but my table was cleared and relaid while I was getting another course from the servery.
The drainage in the car park needs improving; big puddles.
April 17, 2013
Rated 5.0 out of 5.0 by Sandie57 Comfortable
Spacious room spotlessly clean. Good quality bedding and huge comfortable bed. Service was friendly and efficient. We will book this hotel again.
April 4, 2013
Rated 5.0 out of 5.0 by roxiroxi Very clean and confortable room.
room was really nice, clean and comfortable. The bed perfect.
March 31, 2013