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Rated 4.4 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by Great stay overall First class service from reservattion to check-out and great value for money September 16, 2014
Rated 5.0 out of 5.0 by Great location and clean, comfortable hotel Excellent location on the river. Well appointed, clean room with good essential supplies (toiletries, refrigerator, iron,...) Friendly, helpful, professional staff - I came in the morning and no room was available. However, the front desk was very helpful in providing information about the status of the room. She also provided a map and information about the surrounding area so I could leave the luggage and walk around before the room was ready. Breakfast was good. Great stay overall. September 16, 2014
Rated 4.0 out of 5.0 Comfortable stay but poor breakfast Overall stay was good in crown plaza except the breakfast which repeated all my days of stay. The breakfast quality was not up to mark September 14, 2014
Rated 1.0 out of 5.0 by poor nighght duty manager this night manager on that day was beyond rude and arragant no sympathy shown ans lacking xcustomer service skills September 11, 2014
Rated 5.0 out of 5.0 by Crowne Plaza - Reading Comfortable stay with excellent facilities, nice to see a well funished gym and pool. Sleep aromatherapy kits were a great addition to the room and delivered what they claim! I would use again if in this area. September 11, 2014
Rated 5.0 out of 5.0 by Great location and pool! What a lovely experience to walk into the hotel and see the river terrace and the Thames glinting in the distance beyond the bar and restaurant! A perfect location for walking the Thames tow path (highly recommended) Thoroughly enjoyed the pool and breakfast. Would definitely return and recommend September 2, 2014
Rated 5.0 out of 5.0 by Good Location The hotel is in a great location next to the river & within walking distance into town (10 mins). On arrival at the hotel I was greeted as I IHG member & the reception member of staff was very polite & helpful. Would always stop here when in the area August 23, 2014
Rated 5.0 out of 5.0 by Excellent stay Just to say we had a fab stay at this hotel. Lovely room. Scenic view of the river. No complaints at all. Staff were very friendly. Look forward to returning in the future.... August 21, 2014
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