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Rated 4.4 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Great staff, great atmosphere, great location. We have stayed at the Crowne Plaza on many occasions and it is always our first choice when visiting our daughter and family. The location overlooking the river is great. The staff are friendly, professional and efficient and they help to promote a relaxed atmosphere. We will no doubt be seeing you soon. August 18, 2014
Rated 5.0 out of 5.0 by Great Hotel in Good Location Only stayed for one night with my wife after a business meeting in Reading.. We were travelling to London by train the following day so wanted to stay close to the station. This hotel was ideally placed for this being only a five minute walk away. The hotel was clean and the staff friendly and helpful. The location was also great for a quite stroll along the Thames. Breakfast was great and the only small issue I had was that the air conditioning in the room didn't seem to get the room very cool, but even so the temperature was ok - I just like sleeping in a cold room! Would certainly stay here again if I can get a good rate. August 15, 2014
Rated 5.0 out of 5.0 by hard working and friendly staff A VERY SPECIAL THANK YOU FOR FARRUKH AND FAYE.They made our stay exceptional and very special with it being our silver anniversary after a slight blip all was sorted.All of your staff are hard working very friendly and you should be very proud to have the people you have working at your Hotel.Your bed and pillows was so comfortable A big tick.shame about not being able to have the suite or balcony room but it didn't spoil our break.Breakfast even though very busy and we needed to wait for a table the food was fresh, tasty and warm. Thank you again August 14, 2014
Rated 5.0 out of 5.0 by Very nice hotel to stay at An extremely efficient but friendly staff, a very nicely located hotel offering an excellent value for money. August 14, 2014
Rated 5.0 out of 5.0 by Great Hotel super service Would always stop here when in the area staff are great beds are comfortable August 14, 2014
Rated 5.0 out of 5.0 by Love this hotel and the staff Love this hotel and location, the staff from house keeping reception bar staff health suite mangers everyone of them looks after you and treats you so well the best staff team in this group ive come across, will be back soon for a room with a view, August 13, 2014
Rated 5.0 out of 5.0 by Excellent staff and reception The hotel provided all you would expect from a Crowne Plaza in terms of facilities, but the professionalism of the staff made the difference. The hotel benefits from its position on the banks of the river and splendid outlook. August 11, 2014
Rated 4.0 out of 5.0 by Slipping slightly This is a good hotel in a convenient location. The bedroom s are getting slightly tired but still very useable. It was a joy to have air conditioning in the room as it was so hot outside and the window appear not to open. Breakfast was OK except for the bacon which was very hard (think shoe leather) had probably been standing a while on the hotplate. August 10, 2014
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