Rated 4.4 out of 5 by 252
Rated 4.0 out of 5.0 by MaggieMaggieMay Bath for accessible room
We booked an accessible room because of my husband's disability & were given a room with an over bath shower! What use was that.
Also, I could not get the air conditioning to work. The room was cold so I turned it up to 20. It remained cold so I went to the front desk & asked for help. They sent a pleasant member of staff up. She said, "It doesn't appear to be working. The room is cold." She turned it up to 23 and said, "see how that goes". It made no difference. It was room 136.
Otherwise a nice stay.
August 19, 2014
Rated 5.0 out of 5.0 by Robin_Hood_2014 Great staff, great atmosphere, great location.
We have stayed at the Crowne Plaza on many occasions and it is always our first choice when visiting our daughter and family.
The location overlooking the river is great. The staff are friendly, professional and efficient and they help to promote a relaxed atmosphere.
We will no doubt be seeing you soon.
August 18, 2014
Rated 5.0 out of 5.0 by Troy60 Great Hotel in Good Location
Only stayed for one night with my wife after a business meeting in Reading.. We were travelling to London by train the following day so wanted to stay close to the station. This hotel was ideally placed for this being only a five minute walk away. The hotel was clean and the staff friendly and helpful. The location was also great for a quite stroll along the Thames. Breakfast was great and the only small issue I had was that the air conditioning in the room didn't seem to get the room very cool, but even so the temperature was ok - I just like sleeping in a cold room! Would certainly stay here again if I can get a good rate.
August 15, 2014