Crowne Plaza Redondo Beach And Marina

Hotel Front Desk: 1-310-3188888

Hotel Fax: 1-310-3761930

Hotel Email: redondocphotleads@ihg.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Los Angeles International (LAX)

- Distance from hotel: 7 MI/ 11.27 KM North l

- Sepulveda South to Catalina (see arch). Right on Catalina Right on Beryl. Hotel is on left.

Long Beach (LGB)

- Distance from hotel: 18 MI/ 28.97 KM North l

- Sepulveda South to Catalina (see arch). Right on Catalina Right on Beryl. Hotel is on left.

Burbank (SNA)

- Distance from hotel: 24 MI/ 38.62 KM North East l

- Sepulveda South to Catalina (see arch). Right on Catalina Right on Beryl. Hotel is on left.

Train
Union Station

- Distance from hotel: 25 MI/ 40.23 KM North East

Subway

Not Applicable

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- Car Parking Available

- Self-Parking Fee: 23.00 USD

- Valet Parking Available

- Valet Parking Fee: 30.00 USD

- Covered multi-level parking structure.

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Hotel Highlights

Centrally located to all that Los Angeles has to offer, Redondo Beach is the place to be. Our hotel's location is seven miles from LAX and is convenient to El Segundo, Torrance and Manhattan Beach.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 313 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

313reviews

  • 5 Stars
    175
  • 4 Stars
    85
  • 3 Stars
    29
  • 2 Stars
    13
  • 1 Stars
    11

Very clean

By

05. September 2014

club

My family and I stayed here just for one night, as a pit stop in our beach vacation. The lobby and rooms were supper clean and smelled great. For what we paid the view was lacking. We are planing on going back and staying for a longer time.

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Nice hotel with great location

By

02. September 2014

club

Was surprised at how nice the hotel was. Great location, hotel was up to date, rooms were nice.

Posted byHotelStaff
12. September 2014
Dear MikeNJ1, Many thanks for your very nice review and comment. Hope to see you again soon here at Crowne Plaza Redondo Beach. Sincerely, Michael Payton General Manager
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Rude argumentative staff

By

01. September 2014

club

We booked a superior king with full ocean views, which of course we paid more for...after checking in & going to the room...we were looking at the side of the pool & trash cans. We immediately called the front desk & spent 10 minutes being told by the front desk agent that we did not book that type of room. We had to go back down to the front desk with confirmation email to prove this. Not exactly what we wanted to encounter after a 6 hour car ride. We were moved after a lengthy conversation but the new room wasn't on the executive floor which we paid for as well. The balcony was super small & filthy. Combine that with the complete rudeness from the front desk...we changed hotels in the morning. Supposed to stay there for 3 days...we ended up staying about 10 hours total.

Posted byHotelStaff
03. September 2014
Dear CRLV, I am so sorry to hear about your poor stay with us. Rest assured that I will follow up with our Front Office Manager to investigate and take corrective action. I do hope that you would come back and give us another chance. Please do not hesitate to contact me directly for this. Sincerely, Michael Payton General Manager
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No air conditioning, no repairs

By

30. August 2014

After checkin it was apparent the air-conditioning was not working properly (blowing warm air and a exhaust-smelling odor). Front desk sent an engineer up and after 90 minutes the engineer said problem not fixable that night. ALSO: that this was a known problem in many rooms resulting from a recent AC overhaul at the property. I was asked to move to another room, which I did. Exactly the same problem in the second room. Talking with other guests revealed many rooms had same problem. Bottom line: Property management knew there was a problem, didn't fix it before renting the rooms out, and offered nothing other than advice to "sleep with the balcony sliding door open." Completely inadequate for a property charing these rates.

Posted byCustomerCare
09. September 2014
Dear RCK 2014, Thank you for your recent stay with us and reviewing our property. We are happy to know that our location worked for your needs. On the other hand, please accept our sincerest apologies for any inconvenience the air condition system and the level of service you received may have caused you. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying with us and we hope to have an opportunity to serve you again. Best Regards, John O Case Manager IHGCare
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